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Jana was a 5 star customer service rep. Very... - johnrcameronarc
Jana was a 5 star customer service rep. Very knowledgeable, courteous and calm. persistent also in getting others to do their part to help us consumate the deal on our new RAV 4 Hybrid. We will recommend her to our friends, family and any one who asks.
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
I’m thrilled with my deal and the service I received .... - joroket68
I’m thrilled with my deal and the service I received . We’ve bought two vehicles now from JOSH and were treated very well. He listened to our needs and delivered what we requested. Bill the sales manager also took time to meet us and listen. What a great team.
Sales & Leasing Specialist
***OUT OF STATE BUYERS, BEWARE!!!***Worst possible... - zabdiel
***OUT OF STATE BUYERS, BEWARE!!!***
Worst possible experience!
I am a buyer from CA, I speak to the sales rep and ask for a video walkthrough and I specifically ask to be shown any imperfection.
She sends me the video and in the video states that there are no imperfection; "the car is in awesome condition!"
When my auto transporter gets there to pick up the vehicle, he takes pictures all around the car, and sends them to me. When I received these pictures I was shocked! There was clear and evident signs of a front collision!! The front grill was broken, the paint in the front was severely scratched, the bumper is loose, etc. All throughout the vehicle there are significant signs of off road use.
I have been trying to speak to the general manager to discuss this situation for 2 weeks and have had no luck reaching him. Apparently he shows up for 1 hour to 1.5 hours a day. I've tried email, voicemail and calling daily and have had 0 luck!
If you are an out of state buyer, please please think twice before committing to this dealership.
Read more of these reviews!! Don't take your business to this dealership!
Side note.. my purchase agreement that me and the sales manager signed.. was for a car with 6,753 and when the driver picked it up the vehicle had 6,813 miles. That's 60 miles that the vehicle was driven after I signed the purchase agreement!!
There's a clear reason why their rating is where it is.
Please consider taking your business elsewhere!
Larry H. Miller Toyota Colorado Springs
Internet Sales Manager