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Great place - Ken64
Two years ago, when I first moved to Idaho, I started taking my truck to West Motors. They treated me like family, they are very helpful, friendly, knowledgeable, and reliable. They are my place to go to.
#1 Best Dealership - jensayre
When I was visiting in Jackson, WY in June ‘17, I was in need of vehicle to replace my beloved ’08 Jeep Commander. The folks at the, then Castle Rock, dealership, specifically David Craig the salesman and Rod the number cruncher, couldn’t have been nicer. They treated me like family. I’ve never been to a dealership that was so willing to sincerely help me and make me feel comfortable. After spending an entire day test driving Jeeps, both used and new, and hooking and unhooking my 19’ fiberglass trailer to each one, I decided to go with the new ’17 Grand Cherokee Trailhawk with the Hemi engine. Both David and Rod made my purchase easy and stress free. Castle Rock took care of everything including all the paperwork and communication with my hometown registrar in GA. I’ll definitely plan on visiting them every time I’m in town.
Now as for the Jeep. I have almost 11,000 miles on it and I couldn’t be happier with it. It seems like there isn’t anything this car can’t do. It’s extremely well built and I feel very safe driving it, mostly due to all the safety features. It rides comfortably on the highway and can deal with almost any road condition because it’s trail rated.
I look forward to continuing to love my new Jeep and the friendship with David and Rod. Thanks again for everything, especially David.
Quick service and quality work, thanks. - Fishing
I have history of quality work and best warranty service, nice customer service, personable and professional. Thanks again for the standard maintenance on my old Dodge Dakoda.
Excellent Service at Ron Sayer - Maverick
Had my Jeep Wrangler and my new Compass in for service. Jeremy was very courteous and professional. Basic service. Got in and out quickly and price was great!
Amazing and quick - 2010potter
Anthony and Jeff are amazing they got us into the truck of our dreams!!! I highly recommend them they were super friendly and answers all the questions we had!
Run screaming - kingcl82
Don't trust Tim Yeates!!!!!!!!!!!!!! Not only will Tim back out on his own deals but he will continue to lie straight to your face. Started purchasing vehicle and was completing paperwork and went onto dealers website, and magically the vehicle is on there. When asked Tim states no that vehicle isn't on there, its still back in the lot and they haven't even detailed it or touched it since it came in the weekend before. Kind of funny mileage, color, and style is all the same. Wait the VINs match too. Don't lie to my face and then when we catch you state you didn't know that they put it up. Not only did he refuse to honor the original quote given prior to test drive but continued to say that dent/scratches and windshield weren't included in the quote. How come pictures were asked on the dent/scratches and windshield prior to the quote if they weren't going to be included. Duh they were and you just want a bigger commission. I will never work with Tim or the dealer again. They may have cheaper prices but only to lure people in so they can screw them on servicing. Good Luck Tim and hope you enjoy your commission. Dale Allen, I sure wish we could have worked with you instead, probably would have not been so disgruntled.
I will never buy a car from Wood River Motors again. I... - cacfus
I will never buy a car from Wood River Motors again. I purchased a used car there in September 2012, the vehicle had over 100,000 miles so I confirmed with the salesperson that the 100,000 mile service had been performed, particularly the timing belt replacement. I was told, more than once, that the service had been performed. I found out a few months later when i had the car in a shop in Washington that the timing belt had never been replaced and was in very bad condition. I was lucky the other shop found it before it broke while I was driving. $900 later I had a new timing belt. I spoke with the salesperson and GM at Wood River Motors over the phone many times and they took no responsibility for lying to me about the 100,000 mile service being performed.
Turns out these guys are the stereotypical used car salesman. Take my word for it, buy your car elsewhere.