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Great dealership - Trig54
We were headed to a different dealership when Chance emailed me and told me about his dealership, the match in price and the lifetime powertrain warranty. We changed our directions and went to Butte. Chance did an awesome job showing us trucks, their options, etc. The dealership also kept us in the loop thru the entire process. If i know of anyone looking for a new truck, I will definitely tell them to make the drive to Butte!
No guarantee on work no customer service - Frustrated
I had a mechanical problem with my RV while passing through Salmon, Idaho. The Repairs they conducted on my RV failed after less than 500 miles. When I tried to get issue resolved they said there was no guarantee and nothing could be done. What? Engine they worked on is a Ford engine; they are a Ford dealer! They have now refused to return my calls leaving me stranded as the result of their incompetent repair job. I don't know what's more frustrating; lack of competent repair or complete lack of customer service! Giving them 1 star is overrating them. If I had an option I would give them a zero! A zero rating for zero service.