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contacted me directly when I did not receive a recall notice - BTerry
good service. Found out I didn't know about my recall and reached out to me. Got me in quickly. Service was quick. Got me a Lyft ride to and from my home. Car was clean when returned to me. I was the last customer of the day and Aaron Cheesmond waited for me to get there and pick up my car.
Top Reviewed Specialists At This Dealership
Everything was great - Efram
Everyone was great. Devyn got my spare key made in a timely manner, sales and finance were all fantastic. Highly recommend. I love my new car.
Internet Sales Manager
Sales & Leasing Consultant
Commercial & Fleet Sales Manager
Best experience ever! - Dakota Powell
Adam was amazing! He helped me get my first car with ease and stress free. The entire process was fun and did not feel pressured into buying anything. Adam is very understanding, and an amazing salesmen. I am very greatful to have worked with him in buying my first car. I would highly recommend this dealership. Thank you Adam!!!
It was very positive. I’m leasing a 2019 Nissan Rogue and I - My Rogue
I love the vehicle and the gentlemen that I worked with, Stacy and George. A very positive experience. I would recommend them to anyone I know who is looking for a vehicle.
Senior Fleet-Internet Manager
Steve was great, he helped me with my service I needed for m - Lorrainna
Steve. in the service department was great. No one likes getting service done to there car,but Steve made it quick and painless. Steve was friendly and informative. Thank you for great experience
Professional & curteous - Rick Brill
Quick, efficiently done. Had a courtesy car for me to use so not to disrupt my business day. Shannon was genuinely interested in asking my experience a good one. Thank you Autonation Tempe. Thank you Shannon
DO NOT BUT FROM THIS DEALERSHIP!! - Becca N
They don't even deserve a star. HORRIBLE HORRIBLE EXPERIENCE! They do not care about their customers, the biggest mistake I have ever made is choosing this dealership to by my car!
The sales people are great! but that's because it is part of their job to have pleasing personality. The Finance team however, is a different story, they DO NOT GIVE A SH*T!
In the beginning everything was great! Until we got to finance and start dealing with MIA RODRIGUEZ. From the get go, I should have ran away from this dealership. She was so pushy with the other add on's to be added in my car, I kept telling her "no, its okay, im not going to take it.."(my mom was my co-signer) my mom has no idea when it comes to buying cars, and Mia seeing that we are disagreeing with the things she's trying to add on our bill, she kept pushing until my mom and I got into an argument and she walked out... (OBVIOUSLY!! Do not f*$^%ng push when someone already said no..) I ended up getting the add on my mom wanted to get just so my mom and I would stop arguing.
MIA, knowing she f*&^ed that one up, said "I'm sorry, I didn't mean for that to happen, Im going to add warranty and extend oil change for 3 years for the car.." OKAY. So that's the first part.
2 weeks after I traded in my car for the brand new Nissan Rogue, MIA calls me.. tells me "they haven't found a lender for my car, and that I need to continue paying for my old Altima.." (Hmmm... okay??) So, this sh*t went on for another 2 weeks. And then, she called again after that, and said they still haven't found a lender, and that I still need to pay for my old altima.. (see how frustrating this was getting?..)I asked her if they still have my ALTIMA because if im paying for the altima I might as well take that car back and use it, they can have the ROGUE back. She said, she doesnt know where my altima's at. THEY SOLD MY CAR WITHOUT IT BEING PAID OFF FROM MY PREVIOUS LENDER, AND THEM NOT FINDING ME A NEW LENDER FOR THE ROGUE.
A week after, they found one. They made me a new deal, this time I dealt with their "Director of Finance" DAVID WORKMAN, now this guy is a LIAR! (and if he has a camera in his office, I DARE HIM PULL UP that deal we had agreed on in his office!) So this guy, after all the crap this dealer put me through, was like "Im going to ADD interior and exterior warranty on your car, because we feel bad for what you had to go through, you know it is not us, we only work for a corporate.. etc" So, okay, cool.. he's going to add appearance warranty.. " so we signed the papers etc.
Last Saturday, i brought my rogue to the dealership for an oil change, service dept told me, my pre-paid services has been CANCELLED. CANCELLED?!! ITS A BRAND NEW ROGUE btw, that was just recently bought. CANCELLED? So I went to talk to DAVID "DAVE" Workman, we wasted half a day waiting for him.. then he tells us, it has been cancelled and was replaced with the appearance warranty.??!!! BUT TOLD US DURING SIGNING HE'S ADDING THE APPEARANCE WARRANTY??!!!!! and he has the audacity to look me in the eye and tell me he didn't say anything of such??!!!
I had to pay out of pocket for something that should have been covered by this stupid dealership!!! THEY MESSED UP THE DEAL INITIALLY, and then NOW, THEY CANCELLED EVERYTHING except the appearance warranty.
AUTONATION, I know you are a big company, but you are hiring incompetent people to run your finance!! I WILL LET MY FRIENDS AND FAMILY KNOW NOT TO BUY CAR FROM THIS DEALERSHIP!! THEY WILL SCREW YOU OVER BIG TIME!!!!!
TOTAL SCAMMERS!! CON MEN! - csho123
This dealership is HORRIBLE...they deliver vehicles on SPOT agreements and then they call you back in to sign more paperwork with all sorts of fees added. They uo the price of the car at time of signing and add service contracts and other items. We agreed to purchase a car for $19999 and later found out it was $3000 above value and the financing paperwork reflected a price of $27,860 by the time they were all said and done. Needless to say we did not sign their 'new' paperwork and We canceled the contract! We are still waiting on return of our trade