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Gave the service department 5 stars last year, if I could... - Tim Yacovone
Gave the service department 5 stars last year, if I could give them 6 stars this year I would. Gave them a long list to do this year, they ran down my list and not only took care of needed repairs, but told me what I didn't need. I am in the service related industry my self on heavy vehicles, these guy are great.
I waited two weeks for an appointment.After getting the... - Mark
I waited two weeks for an appointment.
After getting the appointment, it took another two weeks before anyone even looked at my fifth wheel. Inspection, cleaning and sealing the fiberglass roof was the main job along with brakes and wheel packing and furnace motor repair. Two weeks later after numerous calls, the RV was done. Nobody spoke to me about the repairs, just collected $2,450 and gave me the keys. I climbed up to the roof to look, it was filthy, never cleaned. The sealing was done, but
after the first rain storm, the roof had
leaks in three different places. On the positive side, the furnace motor does work well and the brakes and wheel packing also seem good but overall a TERRIBLE experience!
When we bought our Jayco tt 4 months ago it had a warped... - Lone Family
When we bought our Jayco tt 4 months ago it had a warped cupboard door that WWRV ordered a replacement for. It just came in and we were in and out of the service department in under an hour. Tiffany did a great job and the whole staff were very friendly.
The salesman Joe was very disrespectful of me as a customer - Ronnie
I talked to Joe from Auto Boss RV of and on for around a couple three months about an rv I found on a site and watched a video about the rv he had posted on YouTube. Seemed like such a good deal and the rv was almost perfect. I called him and told him I bought the plane ticket to fly down and pick it up if it was as he described. He had over a week to get it ready for my 19 hour trip home. I flew there and he picked me up at the airport. To my surprise he said he had the rv at the workshop and decided to fix a few things on it and again when I got there I was surprised they had put on new decals and done some paint work and not to touch the paint. Well according to the video it was almost perfect although Joe did tell me of some imperfections before my flight there, but I was surprised they had to do some paint work.
Anyway it all looked ok and so now I thought I would start with the engine. I fired it up and went straight to the tranny and pulled the dipstick and the oil was plum black with grit like sand was in the tranny. ( It must of gotten hot and the grit was probably clutch material) So any way I told them no deal and Joe said that there were two kinds of people who come to buy an rv. Those who come and close the deal and those who come to find an excuse to no buy the rv. I asked him if he really meant it and he said he did. Well you do the math. It would have been a lot cheaper and easier to just call this creep and tell him I was not interested instead of flying there just to be stranded for two days and without any wheels to get around. But it ended pretty well have a couple extra days and $700.00 later as I found a better deal at Superstition RV and treated a lot better than Joe at Auto Boss.
Now in the reviews Joe return a reply to my review that I was rude towards his staff and that is why he said what he said and he would do it again. That is not even close to the truth. Maybe Joe was having a bad day because I asked him if he talked to other customers that was and he said he did. So guess I leave it up to you. Never been treated that way.
High integrity and honesty - BobTheBuilder
Our 5th wheel was destroyed and we were desperately looking for a similar replacement without much luck. I finally located what appeared to be a pristine BH 3670RL at Landon's RV in Mesa for a fair asking price. I immediately called and told the sales person, Josh VanVaukenburg, our situation and that I wanted it. I still work full time plus having to deal with insurance and unload the destroyed unit. It was all totally consuming to the point I could not travel to Mesa to see the unit. I told Josh I would buy it sight unseen, wanted them to install a bedroom AC, do a thorough inspection and deliver it. When I told him I was still dealing with insurance but could go ahead and send a substantial deposit since I wanted them to start immediately, his response was if I trusted him he trusted me and I didn't need to send a deposit!
By the end of the next day they had worked all day, had the AC in and were taking care on truly nit picking items. Josh did a long walk through video he posted for us that was amazing in detail. He was also very responsive to all phone calls and emails. I am highly pleased with Josh and Landon's. I believe they are meticulous and of high integrity and have no qualms about trusting them.