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Superior buying experience - AZcar123
I purchased a new CX-5 from Michael Knox at Chapman Mazda a little over a month ago and I couldn’t have asked for a better experience. When I walked into the dealership, I wasn’t quite ready to buy a car, I was still narrowing down my choices. Mike was so informative and helpful and told me take my time. When I had follow-up questions, he emailed me back within minutes. He provided exceptional service and I wouldn’t hesitate to recommend him.
Top Reviewed Specialists At This Dealership
Fleet/Internet Sales Manager
Mazda Fleet and Internet Sales
Stellar customer service! - MSnook
Patrick, Gabe and Corey were all amazing. Professional yet entertaining. These guys were so great, we came back the next day to purchase a second vehicle. Excellent customer service. Clean showroom. Free coffee and donuts. I would recommend these guys and dealership to any of my friends and family! We will be back for years to come! Financing was smooth and fast! These guys rock!
Leasing and Sales Professional
Great Place To Buy A Car - D Wang
The new car buying experience is usually about as much fun as a trip to the dentist for a root canal - something you gotta do but you know is going to be distasteful. Yesterday I got an unexpected surprise - doing business with CardinaleWay Mazda in Peoria was actually a great experience. I've bought something like 14 new cars over the years and my encounter with CardinaleWay Mazda, from beginning to end, was about the best I've ever experienced. General Manager John Egizio and Internet Sales Director Paul Ramos went out of their way to be helpful. I got great service and a price that would be tough to beat (I'd done a fair amount of research before visiting CardinaleWay Mazda). Bottom-line: if you want to avoid the usual dealer game-playing, high pressure salesmen, bait-and-switch, etc, start and end your search with John and Paul at CardinaleWay Mazda. I'd buy from them again in a heartbeat!
watch out - kim2016
So the good news is this dealership is closed. My last service visit for an oil change resulted in the service advisor coming out to the customer lounge to tell me the car needed a number of service items. When I pointed out three of those recommended service were completed at my prior visit with them, the service advisor excused himself. Fifteen minutes later he tells me the mechanic failed to check their computer records. What a load of “bull”.