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Smooth from start to finish - Tucandave
We were looking at bigger 5th wheels. We had been to a few dealers but nelsons stood out to us. No pressure sales, no DEALER PREP FEES they got it ready and did a walk thru/ orientation and fixed everything we saw. Robert met us in the pouring rain and gave my wive a umbrella and took us to the first rv we wanted to see. It was smooth. We picked the one we wanted and i went to my CU for loan and we went back and forth with paperwork.
We set time to pick up for nov 2ed was a very smooth process and they gave a starter rv kit.
The best part came when i got back to my campground discoverd i had a bad power cable that goes to pedistal, called them and james got me on phone with one of his guys we cordnated to meet half way from them and benson and got me a new cable.
I am very happy and my wife is to.
This is my 3rd rv and by far the best experience
And the Jayco was marked under blue book.
Service - KenKaren
Thank you Melanie and Lance for your excellent customer service👍. You both made our visit at Tuscan camping world memorable. I recommend Tuscan Camping World to everyone. I can't say that for all Camping Worlds in California. These two employees went over and beyond to help fix the problems with our 5th wheel. Thank you again😊
Ken and Karen Stewart
Issue Free Experience - David Othus
The normal issues that always come up with any large purchase just did not exist for us because of the leadership and team skills of our sales and service team.
We have to thank the General Manage for his ability to employ individuals that demonstrate everything that is excellent in our American workforce. This has been our best issue free buying experience!