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From an oil change to 2 new cars - cjohnson
My wife and I had a great experience with Findlay Prescott Toyota. Our sales men, Alan and Kyle, were fantastic. They were extremely knowledgeable and helpful. They provided excellent advice throughout the whole process and even after we left the dealership! We have to friends that are thinking about purchasing new vehicle and we will definitely tell them about our experience.
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Internet Sales Manager
Sales / Fleet
POOR SERVICE - Trucker
The service department is a joke . I had my engine light come on after changing the battery and getting a oil change at someone other then Toyota . They told me because I didn't use Toyota motor oil thats why the light came on. So I had them change the oil to Toyota oil. They turned off the light and charged me to do that also. The light came back on before I even got home. I took it back and told them about the oil thing and they looked at me like I was nuts,.
I showed them the work order that show that. Then they said we will have to take you motor apart .
I said you guys don't know what your doing and you not touching it again. Took it to ford and traded it in . Don't go to Tim's Toyota if you want good service.
Findlay Toyota Prescott