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Terrible (no) follow up - Casper
I took my 2017 Silverado in for service, tire rotation and to trouble shoot and fix non working horn. Horn was a fuse block problem. Chad said they would order a new part and call the following week to schedule the repair. Two weeks went by and no call. I called and left Chad a message so I could get this taken care of. Not even the courtesy of a return call. Two more weeks and still no word.
In addition, my truck calls for 65 pounds of air on front tires and 80 on rear. With tire rotation you would think they could figure out that air pressure needed to be adjusted per tire location. Nope. Fortunately I checked and adjusted the air pressure. Very incompetent. I’ll find another dealer in the future.