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Comfortable. Everyone was nice and helpful - Journey
Would highly recommend Lithia chrysler. I called in advance and provided info so that when I went to dealership transactions went smoothly and quickly professionally
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Air Bag Recall. - djellisontx
Customer service very friendly. Check in fast. Estimated time to complete service exactly actual time to the minute. Well Done.
Would recommend this dealer to others.
Don’t waste your time at Melloy Dodge Los Lunas - Gonzales4270
DON’T WASTE YOUR TIME AT MELLOY DODGE LOS LUNAS ! I applied for a financing online and was immediately contacted by Ruben. I explained to Ruben my Credit was bad because I had lost my husband the previous year. Ruben contacted me about going up to the dealership numerous times. I told him I would not drive up until I get my approval. Ruben later called me and told me I had a pre-approval and all I needed was for their Finance Dept to see my trade and I would be able to get my car. My trade was in great condition with a low balance. Well needless to say I drove up to Los Lunas met with Finance Manager Rick who even mentioned the low amount owed on my trade. He said because it was a Saturday he’d have to get back to me on Monday. Ruben did not tell me that when I spoke with him 2 hours before I drove up from Santa Fe. Well Rick never bothered to get back to me. I even left him messages to call me. Never heard another word from anyone at Melloy. They obviously don’t give a crap about anyone that doesn’t go in with good credit or cash on hand.
Treated like a kid - MelloyDonttrustmenobuy
So I decide I want to buy something quick, something that when I press the gas, I get thrown back in my seat and get an adrenaline rush. So first thing that comes to mind is a challenger, not that they aren’t crazy common but they seem a little more enthusiast then a mustang or a camaro. So I think I’ve seen a ton of Melloy Dodge and should start there. So I call set up a test drive for a challenger and arrive, I get greeted pretty early on so they were on that and made sure I was helped. The obnoxious thing is that I started the phone call asking to test drive, I wanted to compare this car to the rest of my experiences with cars. So they take my license and have some guy who is more confident then the salesperson to come talk to me. He says I’m basically to young and dumb to drive one of their cars so unless I have full coverage insurance, than it’s not gonna happen. So I get my insurance company to agree to pay if I crash the car and go on a test drive. They tell me to go easy on a “performance” car, and put it in eco mode so I can’t really feel the car out. Post test drive, car has terrible visibility feels boaty, isn’t the kind of speed I want. I go over to two other dealership, ford and Chevy, with in 5 minutes of being there at both dealerships I am allowed to test drive a mustang 5.0 and a 2ss Camaro. Didn’t even check my license or insurance, which I had, kind of seems to me like challengers are so dangerous they aren’t confident in letting people drive them, I’m going to be going with the Camaro based of the way I was treated. I had the money and the experience, should have had a little trust in me, you lost me and I won’t ever be buying a dodge, trash quality, overweight, overprice, and ugly interior. The mustang I drove had 10x the features and beautiful interior wasn’t recycled from the last year and wasn’t the same as all the other cars of the same brand.