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Called for some info - sacornel
I spoke to Vito Beato on the phone about rebates on a vehicle. He’s always very nice. I’ve done business with Vito before and I trust his advice.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Internet Sales Manager
Service - Amasue
Excellent service-took care of me as soon as I arrived and was done right when he said it would be done. Also enjoyed the coffee and fresh baked cookies.
First Time Buyer - Dwyzelp
I honestly gave them 5 stars because I truly liked the way they accommodated me. All staffs who helped me are very warmth and helpful!
The people who helped me were Ms. Janice, Mr. Michael Lee and Mr. Dave. Ms. Janice was the one who linked me to the salesperson. Mr. Michael Lee is my salesperson! I TRULY APPRECIATE HIM. He did everything to give me the best offer! And lastly, the manger (financer) was Mr. Dave. Thanks to these people who made this all happen, now I own my very first BRAND NEW CAR! :-)
PS. And they also briefly introduced me to Mr. Jake (he works for at the Service department, he’ll be the one who’s going to help me in the future in terms of oil change and etc.)
Great service - Amy
I had my car serviced at Patriot Hyundai a couple of weeks ago. I was very pleased with everything. Joey was very professional and helpful.
All the sales staff was very helpful. - YIBBI
We were there for long time and test drove few cars. Sheikh was very helpful and accommodating the whole time. General Mgr was great too. We left about 9pm as happy customer.
Fast and efficient - FISH248
Missed an appointment on Saturday. Called on Monday and told to come in within the hour. Busy service garage but my car was taken immediately. After a 75 minute wait , work was done. Very fast and efficient.
Genesis Hyundai Sales
Awesome - JJOOSSNER
I worked with Adam and he was very informative about the vehicle I was interested in. I was able to test drive the vehicle and received a thorough explanation of the cares features and capabilities.
Resolving of previous problem. - GEORUSSELL
Mission hills Hyundai reached out to me today and apologized for any problem with the purchase price and warranty on the new battery. They explained the difference between the original batteries warranty and a new battery warranty. Being a loyal customer they wanted to make sure I was happy. So they offered me a complete detail of the car to offset the price of the battery. I feel this is very generous offer. A very happy and satisfied customer.
Bought out our Lease - zarekdietz
We had such a great experience with the Woodland Hills Keyes location. We had leased our Sonata Hybrid and now 3 years later decided to buy it out. All the staff at this location were amazing and a pleasure to work with. Of all their Hyundai locations, this one by far has the best staff and customer service.
Deceptive Sales Tactic and Unethical Manager - Individual
I originally wanted to wait and buy a Hyundai Sonata close to the end of the year. Puente Hills Hyundai dealer lured me in by promising an out-of-door price in writing. Then one hour prior to my appointment, which is supposed to finalize the deal, they texted me and said they could not honor the price. When I arrived the dealership, they told me how unattainable the price that they promised in the email was, and tried to sell me at a higher price. It is the classic bait and switch technique. When I tried to tell the finance manager that I did not like the sales tactic that they used. He said "Who promised this? I am going to fire him." I was speechless. He then went on, "You just got him fired." I said that I was going to file complaints about this practice. He was enraged. He said "This is my shop, and no one threatens me. Not you, not Trump." I was clueless as to why he brought up this name. In short, this individual has no ethics, and shameless. In my email with Robert Jefferson, he
mentioned that he got approval of the name of the director, so it is highly likely that he was merely under the direction of his superior.
DO NOT BUY FROM THIS DEALERSHIP - non-responsive & time wast - Car-buyer
DO NOT BUY FROM THIS DEALERSHIP! They are non-responsive and waste your time - even with my coming in with the pre-negotiated Costco discount. They are my closest dealer so I gave them every opportunity to help, but they clearly had no interest…
Where do I start..
1. Not even a single follow-up phone call or email from the salesman or his manager after taking a test drive and getting a price quote – which was high…
2. When I tried to follow-up with them, the salesman’s voice mail was full, and never returned my call even after leaving a message with the receptionist.
3. No response from the sales manager after leavings a voicemail with him (including telling him that I had not heard back from the salesman & that I was buying a car in the next 48 hours).
4. Went in to offer them a last effort and they tried a bait and switch on me with a more expensive car than they had told me they were going to show me.
I left the dealership and bought the car from Downey which provided GREAT responsiveness and honest treatment. Love the car (just bought a 2018 Elantra from Hyundai of Downey – our 3rd Hyundai). BUT - I repeat - Save yourself the time and frustration – AVOID NISSANI BROTHERS HYUNDAI & give Adam at Downey Hyundai a call.
Hyundai Carson Fraud - Win hyundai fraud
Poor service, be careful, fraud, salesman and the Carson dealership do fraud on the contacts and hide behind the Hyundai logo terrible will report this
Stay away!! - Stella64
Service in July that was not done properly. Found out because car almost died last Saturday and was able to barely drive to Downey Hyundai. Downey Hyundai had car for four days when they called that car needed Coolant Flush. I authorized service and later that evening check my paperwork from work done by Sage Hyundai in July. I had a coolant flush! I called Downey Hyundai to not have service preformed because i had coolant flush done in July, but Downey Hyundai informed me that that was impossible because it was half full and dirty. I contacted Sage Hyundai and left message for the Service Director, Ara, who never called me back. I called again and left message, but not call back. I called four times today (Saturday) to speak to the service director and i just got transferred from person to person. Called again and left on hold for over 17 minutes. I called again with call transferred which rang for 45 times. If I would have been given at least a free oil change, I would have been happy, but all I got was being ignored by everyone that worked at Sage. I will NEVER go back to this dealer again. I have had other problems with them taking hours just for oil changes. I miss the old management which got you in and out.
South Bay Hyundai