Very welcoming - Zesar
Eric was very help full and made the process easy and understandable by turally going over the paper work along with luis from finance answering my questions in a way that i would understand.
Top Reviewed Specialists At This Dealership
Internet Sales Director
Buying Center Coordinator
Great customer service - Patkatkat2
Franklyn went beyond my expectations. I would definitely recommend him for all your car shopping experience. He was very professional and has lots of knowledge on every car in their lot. I recommend his services
Internet Sales Manager
Premium service - Service sam oil change six pack
I always drive by this place since its near my work. I Popped in to see if there was an opening for a last minute oil change and they took me right in. Car was done within a few hours with a complimentary car wash. Team was professional and communication was outstanding.
Internet Product Specialist
Best Service Department - vane98
Chris Julis was very courteous and helpful, best customer service I have received from any Chevrolet dealer. This will definitely be my to go to dealer from now on. Thank you
Happy owner of new 2016 corvette - Jmgerie
Great customer service, non-pushy, Stephanie was non-pushy, very knowledgeable. The manager was very nice and personable. I will recommend to all my friends.
Amazing Experience - RobertF
Two words Anthony Vega. Most honest salesman I've ever worked with. He was patient and showed me the same 4 trucks at least 3 times each on 5 different days. I had 1,001 questions and he patiently answered them all. He was patient with me helping me decide whether I wanted new or used and carefully and accurately explained all of the features of every truck several times. When I finally settled on a truck he came through along with Darren Rutledge the General Manager to get the truck to fit into my budget.
I have purchased 4 cars in my lifetime and this was by far the smoothest and most pleasant car buying experience of them all. At no point did I feel any high pressure tactics from Anthony or Darren. They treated me like a human being rather than a lottery ticket and it went a long way. I would highly recommend buying here from Anthony and Darren if you want a fair price and honest advice on what to buy for your needs. If you don't want to have to play games then buy from these guys. If you like playing games with the car salesman then look somewhere else, because these guys are the real deal.
Excelente servicio - Arnol
Mi esperiencia fue excelente el señor Ricky y con el señor Ariel Ortiz me esplico todo sobre el carro y me encanto el buen servicio al cliente yo recomiendo punte Hill chevrolet
Great experience - Janet567
Fred Knapp gave me a no hassle great price on a 2500HD pickup and answered all my questions. This is my second purchase from him.
Nice dealership - Taylen Bella
Thanks to Tony Hardy for his hard work. Bought my honda pilot in December and the process was easy. I appreciate Tony' s help. Good guy.
Great service! Al carreño is very attentive. - Dos Santos
Al carreno is the best.
He always gives me a very nice persoal
He is very professional and courteous.
Rev. Dos Santos
Lies and cheats - Pv spanish teacher
beware. I bought a brand new car off the showroom. Had problems. I kept bringing it to Chevy Martin service for over a year. They kept telling me that they "could not replicate the problem". Then, as soon as warranty was up, they said I needed a trnsmission. Crooks. One star is one too many.
Best buying experience I have ever had! - Benjamin Desko
I worked with Greg Crigger and he was fantastic! He was very easy to work with, was straight forward and to the point. I was literally in and out in less then 30 minutes. It was by far the best buying experience I have ever had. I had stopped by because they guy I was working with at Guaranty Chevy was a mess. He couldn't even figure out which truck we had looked at the night before. Working with Greg solidified that I had made the right choice in sopping by Connell. I will go back for my next truck, that is for sure!
Bad experience serviced the wrong part. - Art@
Told them to service the back hatch instead the mechanic fixed the tailgate and charged me double the part. Asked the service rep Felipe to make it good let’s see what he does?
Buyer and Seller Beware - Jay A
Nissani Bros. Chevrolet of Culver City is the car dealership that gives car dealers the horrible reputation they have. Seriously. If you read the negative reviews here and still do business there, you will have no one to blame but yourself. If only I had taken the time to research them, as I usually do, I could have avoided my experience. Everyone there lies -- if not directly, they know the information they are passing on to you is a lie. I had never sold a car to a dealer before. When I was told Nissani would receive my title from MINI, and I the balance of the sales price, in two weeks, I believed them. When I started calling after 2 weeks, the lies continued, including, from the General Sales Manager, through my young associate, that they had indeed received the title after two weeks. To the best of my knowledge, after talking to MINI Financial, Nissani did not receive it for 2 months. Young associate said GSM would call me that afternoon. He never did. Young associate stopped responding to my calls and texts. I left messages for the GSM. He never responded. I was told the young associate was no longer with the company, the first of two contacts who ceased to be with the company. When I finally confirmed that Nissani had the title, though I had said from the start that I wanted to pick up the check in person, I was ACTUALLY TOLD that the check was in the mail. (Somehow that check has never reached me.) After a week, when I was out of town, I said my wife would be in on Monday morning and if she was not paid I would file a fraud complaint. My wife asked for the GSM. She was told he was not in, though the man who brought the check to her, by her description to me, was the GSM. My wife is more forgiving than I and actually offered her hand. He declined to shake it. But before presenting the check, he ACTUALLY MADE THE JOKE that they would have to set up a payment plan with us because he had spent our money on his vacation.
I received the balance of the sale price 3 months after the sale.
True story, ladies and gentlemen. Buyer and seller beware.
Help to purchase new car - Anna12
The best team specially Nick he is the best.I highly recommend him he did everything that he could to help us love my car and the payment
Thank you Jonathan & Stephanie!!! - JMaximusG
Just leased another Chevy. Was undecided between Volt LT OR Equinox LT. Thanks to Jonathan Ceron for being patient, professional and knowledgeable. Ended up going with a 2018 Equinox after Jonathan demonstrated both vehicles and the benefits of each. Jonathan Ceron and Stephanie Alvarez are highly recommended for competitive pricing and going out their way to keep ongoing communication.
Thanks a million!
HORRIBLE Dealer - Tom
Purchased Tahoe LTZ POOR quality on all service. Top of the line vehicle is a TOTAL Pile of xxxx. It has been in the shop more than I have driven it.
2 complete brake systems still no resolution
Bad battery after 24 months
Seats not bolted to floor properly causing them to move while turning. Selman response "They all do that"" LOL!!!!!!! $70,000 for a vehicle that is total xxxx!!!!!
Constant error messages on the equipment
Took 3 tries to get oil changed properly at Selman- Each time I returned home only to find a driveway full of oil!! LOL AGAIN
ETC....... To much to list
Parts department experience - Tahoe lover
i needed a little extra help with getting much needed advice and help getting parts needed for my 2007 Tahoe and dealt with the manager named Dennis Robb. This man made my experience very easy and productive and I will definitely return and recommend this dealer to all my friends
I saw a used 370z in their parking lot. I was standing... - travy
I saw a used 370z in their parking lot. I was standing outside until a sales man I think named Alex finally came up to me. After taking it for a test drive and teaching the sales guy how the car worked he asked to come in for a drink of water. I had 10 grand in my pocket to put down on this car. I asked them how much is the car. They told me 33000, I told them I would give them 30 out the door. Instead they wanted to work the "four Square" deal out Never ever trust this form of negotiation. I let him work up the numbers but they seemed a bit off. I pulled out my smart phone, (there is a car loan app) and used it. I pulled up my numbers and pointed where he was wrong. The sales person said those things are never right.. Its a calculator not hocus pocus. I gave up after that because I know I was getting the shaft. I really liked the car and was willing to leave with it.
After I left I looked on Autotrader.com and they had it priced at 30!!!!!! Two weeks later it was priced at 28. They could have made more money with me. Honesty is the best policy. I would not recommend this place at all.
Just not a good over all experience on the initial sale.... - happyweller
Just not a good over all experience on the initial sale. Then worse on service. Total rip off.
Stock on hand was minimal and had 4kmi on the one I was interested in. Salesman threw in floor mats that weren't for the truck I looked at.
Service department charged me $85.00 to tell me they couldn't fix the trouble on my truck.
With only 14,000 miles on my car, the battery went dead... - JaniceClark
With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.
I went in with my corvette that had been making weird... - corvetteman
I went in with my corvette that had been making weird engine noises for a while and because i was having a hard time getting the car into 1st gear. I had taken the car previously to other dealerships but they were not able to fix either problem. Luckily the technicians at Santa Monica Chevy were able to find and fix the problem on their first try and did so in only 4 days. Needless to say I was pleased with their service and their price as well.
If you're looking for service for your ride in Orange... - Stumbo
If you're looking for service for your ride in Orange County/Los Angeles, please give Showcase Chevrolet a call. They have a great website at: http://www.showcasechevrolet.net/. I was extremely satisfied with everything about their operation.
I took my 2004 Corvette Z06 CE in for service based on recommendations I found on Corvette web sites and based on the fact that my daughter recently purchased a new Tahoe from the same dealership. I wasn't disappointed.
My car has 3k miles, is kept covered in the garage, and still has the new car smell. Essentially, it's still a new car and I intend to keep it that way. Showcase returned my car in pristine condition and looking as good as it did going in.
Alvin/Steve (service reps) have excellent communication skills. They kept in touch about the status of my car and took the time to answer all my questions, especially since I took it in the day the dealer warranty was to run out. I wanted everything checked and rechecked to make sure there were no warranty items that would be overlooked and where the cost would come out of my pocket if I had to fix them in the future.
The maintenance required at this time was called Maintenance II(oil change/inspection) and adjusting the handbrake. Also, GM had a free air filter parts/installation that was included due to the recent fires in Souther California. It was much appreciated because there was so much ash in the air for so many days.
In addition, based on my readings of Corvette web sites, it was recommended that the brake fluid be changed every two years. Alvin had my brake fluid tested and it was determined that it contained no air bubbles and looked to be in fine condition. This fact was documented on my paperwork and initialed by Alvin. There was not charge for their testing and I saved close to $100.
While I was waiting for my car, I also spoke with the finance manager (sorry, can't remember her name) who took her time to explain the different options available regarding extended warranties.
When I was checking out, I received a $10 off gift card which was partially applied to my initial service and the remainder to be applied to my next service. The cashier/receptionist was also very friendly and helpful (sorry, can't remember her name). Even the showroom salesman was cordial since I was checking out the seats of a new Corvette to see how they compared to my 2004.
While I didn't meet him, the service manager, Mr. Pattison, should be recognized for running such a fine shop.