Harbor Chevy - Jaybee562
Druw was helpful and great to work with. Excellent customer service. The overall environment at Harbor was ok, but the pricing and customer service were provided by our dealer was superb
best service yet! - vixenred7
my neighbor asked me to go with her to buy a car. at first we were totally sketched as most dealerships weve been to were way too pushy (El Camino Chevrolet being the worst) rude or agressive. After being greeted by our salesman, he asked us several questions pertaining to our needs and wants. Suggested a few options and eventually got us comfortable enough to test drive a cruze (which she loved). He was very knowledgeable and made us laugh throughout. After running her credit it turned out she needed a cosigner as she did not qualify on her own due to 2 repos on her credit report. He still treated her sincerely, was willing to answer all her questions and did not make us feel brushed off in any way. We will definitely be coming back when ready.
My new Colorado - coachemt
My experience with Win Chevrolet was a pleasant one. Richard Pineda was most helpful, from the time he called me to the time I drove away in my new Colorado. He was knowledgeable, accommodating, and courteous. He, along with Neso Daglian, made this experience one that I would recommend to anyone interested in purchasing a new Chevy. Thank you very much guys!
Best Service Department - vane98
Chris Julis was very courteous and helpful, best customer service I have received from any Chevrolet dealer. This will definitely be my to go to dealer from now on. Thank you
Top Reviewed Specialists At This Dealership
Service - Feldejesus
Came in as walk in and i was assisted right away for my first oil service. Thank you Jocelyn cea and Johnathan Robles for my first experience at Felix Chevrolet.
Amazing service and really went the extra mile!!! - Parker11
Jane was incredibly professional and prompt with all details.... She made the process effortless and super smooth and will definitely be going back to purchase more vehicles...
Jane Swenson gets a 10+.......Thanks Salmen Chevrolet for everything
Happy owner of new 2016 corvette - Jmgerie
Great customer service, non-pushy, Stephanie was non-pushy, very knowledgeable. The manager was very nice and personable. I will recommend to all my friends.
Amazing Experience - RobertF
Two words Anthony Vega. Most honest salesman I've ever worked with. He was patient and showed me the same 4 trucks at least 3 times each on 5 different days. I had 1,001 questions and he patiently answered them all. He was patient with me helping me decide whether I wanted new or used and carefully and accurately explained all of the features of every truck several times. When I finally settled on a truck he came through along with Darren Rutledge the General Manager to get the truck to fit into my budget.
I have purchased 4 cars in my lifetime and this was by far the smoothest and most pleasant car buying experience of them all. At no point did I feel any high pressure tactics from Anthony or Darren. They treated me like a human being rather than a lottery ticket and it went a long way. I would highly recommend buying here from Anthony and Darren if you want a fair price and honest advice on what to buy for your needs. If you don't want to have to play games then buy from these guys. If you like playing games with the car salesman then look somewhere else, because these guys are the real deal.
Excelente servicio - Arnol
Mi esperiencia fue excelente el señor Ricky y con el señor Ariel Ortiz me esplico todo sobre el carro y me encanto el buen servicio al cliente yo recomiendo punte Hill chevrolet
Nice dealership - Taylen Bella
Thanks to Tony Hardy for his hard work. Bought my honda pilot in December and the process was easy. I appreciate Tony' s help. Good guy.
my new trax - boriqua21
Eddie Sosa got me a great deal on my new 2017 Trax LT
He show me how to use all the features
Help me with On Star
Thank You Simpson Chevrolet
I'm very please with the customer service - Uyenle
We've had good experience at Chevy in Buena Park and I was impressed with Sebastian where he took his time and be patient with us.
Lies and cheats - Pv spanish teacher
beware. I bought a brand new car off the showroom. Had problems. I kept bringing it to Chevy Martin service for over a year. They kept telling me that they "could not replicate the problem". Then, as soon as warranty was up, they said I needed a trnsmission. Crooks. One star is one too many.
Outstanding Service - Valencia
I was greeted as soon as I stepped one foot out of my old car. Christy A. showed me the cars on the lot offered me a test drive( in which I refused) and I told him the one I wanted he said let's get you your new car. I'm driving my stylish 2018 Malibu that I Love. Thanks to Nissani Bros Chevrolet👍🏽👍🏽
Warranty Service - dstruck
I took my vehicle to the dealer for some warranty repairs and the items were promptly addressed, rattles eliminated, and explanations of how systems function clearly provided. Armando in service is a reliable, efficient, knowledgeable advisor.
I was lied too. - karinajasso
Don't waste your time. Trust me, worst experience ever, I should have gone to my local Orange County dealer Connell Chevrolet, there is where they know how to treat people. TBH I had to email the owner at Camino Real so I can get my truck back and return the one I financed. I am thankful for that though.
Bait-and-switch. - ls4680
Dealer scheduled me to bring my vehicle to perform a warranty repair but when I brought my vehicle in the only changed the oil because it was paid for by GM and did not fix the problem why I brought in vehicle. Wasted my whole day for nothing and I still have the problem.
Parts department experience - Tahoe lover
i needed a little extra help with getting much needed advice and help getting parts needed for my 2007 Tahoe and dealt with the manager named Dennis Robb. This man made my experience very easy and productive and I will definitely return and recommend this dealer to all my friends
I saw a used 370z in their parking lot. I was standing... - travy
I saw a used 370z in their parking lot. I was standing outside until a sales man I think named Alex finally came up to me. After taking it for a test drive and teaching the sales guy how the car worked he asked to come in for a drink of water. I had 10 grand in my pocket to put down on this car. I asked them how much is the car. They told me 33000, I told them I would give them 30 out the door. Instead they wanted to work the "four Square" deal out Never ever trust this form of negotiation. I let him work up the numbers but they seemed a bit off. I pulled out my smart phone, (there is a car loan app) and used it. I pulled up my numbers and pointed where he was wrong. The sales person said those things are never right.. Its a calculator not hocus pocus. I gave up after that because I know I was getting the shaft. I really liked the car and was willing to leave with it.
After I left I looked on Autotrader.com and they had it priced at 30!!!!!! Two weeks later it was priced at 28. They could have made more money with me. Honesty is the best policy. I would not recommend this place at all.
Just not a good over all experience on the initial sale.... - happyweller
Just not a good over all experience on the initial sale. Then worse on service. Total rip off.
Stock on hand was minimal and had 4kmi on the one I was interested in. Salesman threw in floor mats that weren't for the truck I looked at.
Service department charged me $85.00 to tell me they couldn't fix the trouble on my truck.
With only 14,000 miles on my car, the battery went dead... - JaniceClark
With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.
I went in with my corvette that had been making weird... - corvetteman
I went in with my corvette that had been making weird engine noises for a while and because i was having a hard time getting the car into 1st gear. I had taken the car previously to other dealerships but they were not able to fix either problem. Luckily the technicians at Santa Monica Chevy were able to find and fix the problem on their first try and did so in only 4 days. Needless to say I was pleased with their service and their price as well.
If you're looking for service for your ride in Orange... - Stumbo
If you're looking for service for your ride in Orange County/Los Angeles, please give Showcase Chevrolet a call. They have a great website at: http://www.showcasechevrolet.net/. I was extremely satisfied with everything about their operation.
I took my 2004 Corvette Z06 CE in for service based on recommendations I found on Corvette web sites and based on the fact that my daughter recently purchased a new Tahoe from the same dealership. I wasn't disappointed.
My car has 3k miles, is kept covered in the garage, and still has the new car smell. Essentially, it's still a new car and I intend to keep it that way. Showcase returned my car in pristine condition and looking as good as it did going in.
Alvin/Steve (service reps) have excellent communication skills. They kept in touch about the status of my car and took the time to answer all my questions, especially since I took it in the day the dealer warranty was to run out. I wanted everything checked and rechecked to make sure there were no warranty items that would be overlooked and where the cost would come out of my pocket if I had to fix them in the future.
The maintenance required at this time was called Maintenance II(oil change/inspection) and adjusting the handbrake. Also, GM had a free air filter parts/installation that was included due to the recent fires in Souther California. It was much appreciated because there was so much ash in the air for so many days.
In addition, based on my readings of Corvette web sites, it was recommended that the brake fluid be changed every two years. Alvin had my brake fluid tested and it was determined that it contained no air bubbles and looked to be in fine condition. This fact was documented on my paperwork and initialed by Alvin. There was not charge for their testing and I saved close to $100.
While I was waiting for my car, I also spoke with the finance manager (sorry, can't remember her name) who took her time to explain the different options available regarding extended warranties.
When I was checking out, I received a $10 off gift card which was partially applied to my initial service and the remainder to be applied to my next service. The cashier/receptionist was also very friendly and helpful (sorry, can't remember her name). Even the showroom salesman was cordial since I was checking out the seats of a new Corvette to see how they compared to my 2004.
While I didn't meet him, the service manager, Mr. Pattison, should be recognized for running such a fine shop.