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Great customer service - kenrincon
We got overall Wonderful customer servicer from Sm she was Amazing ! We will be back next month! This is my second visit with Sam! Very pleased
There is no dealership that provides better customer service - RMF 1
We have owned virtually of the luxury brands and the service at Galpin Lincoln is the finest we have ever experienced. Our service advisor has remained the same for two years and whenever we need assistance we call him and her responds within the hour on weekdays (and occasionally on weekends).
We will probably buy another Lincoln (the car competes with all luxury brands) because of the service we get at Galpin , even though we don't live particularly close to the dearlership.
Airbag replaced - Patti
I always stay and wait for my vehicle. I appreciate the amenities, cleanliness, and positive attitude of your employees. In addition, because I need to wait your crew makes an effort to get the work done in a timely manner. I've been a client since 1997.
Great Value and Customer Experience - Johnc05
Sam was great to work with, knowledgeable with no pressure. He worked with me on my timeline and made sure the entire transaction went smoothly! Great personnel across the dealership!
It is always wonderful to take my car for service - Sherlock Boo
When I come to Santa Monica Ford it is always a wonderful experience.
From Mario to the ladies cashier to the men that bring you your car 🚙
They are professional and always greet you with a smile.
Battery Service - Csmiley
I needed a replacement battery for my 2017 Lincoln MTZ. I called your service center and was told it wasnt in stock & would be 2-4 days to get....went to Daniels and got it. Very sad that Ford cant service what they sell...
Advantage Ford went beyond my expectation - Cargirl.43
The salesperson at Advantage Ford. Damariz Ortiz was very knowledgeable and very friendly very patient and she worked very hard putting me in my new car that I liked. I tip my hat off to the sales manager there Rick Cavani. He worked numbers and got me in the car that I wanted. What a great team over there at Advantage Ford I would recommend all my family and friends to Advantage Ford the staff there are very courteous and very knowledgeable and patient.
Thanks Advantage ford
A Waste of Time - Ruserious
My wife and I tried to buy a truck and a guy named Simon showed me several cars in about 5 minutes. Then he said, "I need to take care of another customer," and never came back! We waited about 20 minutes and left. This place is real special!