Fast, Painless, Transparent, and Friendly - M.alvarado
I went in to get a deal on a 2019 Veloster. Firstly, I was at Harbor Hyundai for a good 3 hours asking questions about pricing and an "advertising fee" they said I had to pay. I felt like the price was high for the amount I was putting down, the sales guy was a bump on a log. I gave Khalid a call and asked him to beat Harbor's price. He took 5 minutes on the phone with me, corresponding with his sales manager. Just like that, $10 per month off (that's $720 I didn't have to pay) before I even walked into their dealership. The whole management staff at Norm Reeves Hyundai is friendly, transparent, answered all of my questions, and got me into my new Veloster in less than 3 hours with no worries. Everything was laid out for me, line by line, regarding what I was paying for. Great customer service. My family has been buying new cars for decades and this was by far one of the better car buying experiences. When you head in, just ask for Khalid.
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