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Service mánager was very helpful .he explained... - PARTIDAOCHOALUIS57
Service mánager was very helpful .he explained everything that can happen sometimes on the cars ..they Washington my car .they called Uber to get a ride home
Top Reviewed Specialists At This Dealership
Excellent customer service and experience. Mark is... - Edabadi3
Excellent customer service and experience. Mark is awesome, and I would definitely buy from this dealership again. The car is great and they did everything they could to make the process go smoothly. 2nd Hyundai we've bought here.
Internet Sales/Fleet Manager
Genesis Hyundai Sales
Very good service and comfortable waiting area. My car... - doug
Very good service and comfortable waiting area. My car took a little longer than expected but I was told and had time to go eat lunch. When I came back, my car was fixed and they even washed it.
It was a pleasure doing business with - debbieda
Normally you view purchasing a new car stressful and a wasted day. Not so with Randy Bergeron. He was very patient with us as well as respectful. He was funny too!
They made very sure that I was satisfied with my purchase... - lourvey
They made very sure that I was satisfied with my purchase and understood everything. They treated me very well. I sincerely appreciated their friendliness. A
Second time doing business with this dealership. Both... - dogsoldier76
Second time doing business with this dealership. Both times were great. We've always been treated well. My last visit 2/21, our salesman was Roger. He, and the staff were helpful and friendly and they saved us money! When I'm ready to buy or lease again, we're going back to Parkway Hyundai.
Best Dealership Experience - Danielle L.
I was referred by a colleague and I am so glad I came here! Joshua the salesman helped me and he was very professional and attentive. His managers were very friendly as well. I felt welcomed and would most definitely recommend. Great customer service!
Prices aren’t what they advertise on their website! They... - Izzy
Prices aren’t what they advertise on their website! They are clearly breaking fair trade laws and don’t care because up until now no one has done anything. Don’t waste your time coming here. They are completely unprofessional and will sit there, admit their wrong doing and still not rectify the issue. The manager was completely rude when I tried explaining to him the situation he cut me off multiple times and then I continued to try and explain he proceeded to cut me off again and said rudely said “let me finish”, when it was him initially cutting me off! I think this sales team needs to go back to training and learn about customer service. After leaving I checked their reviews and this is a common occurrence.
Bought out our Lease - zarekdietz
We had such a great experience with the Woodland Hills Keyes location. We had leased our Sonata Hybrid and now 3 years later decided to buy it out. All the staff at this location were amazing and a pleasure to work with. Of all their Hyundai locations, this one by far has the best staff and customer service.
Stay away!! - Stella64
Service in July that was not done properly. Found out because car almost died last Saturday and was able to barely drive to Downey Hyundai. Downey Hyundai had car for four days when they called that car needed Coolant Flush. I authorized service and later that evening check my paperwork from work done by Sage Hyundai in July. I had a coolant flush! I called Downey Hyundai to not have service preformed because i had coolant flush done in July, but Downey Hyundai informed me that that was impossible because it was half full and dirty. I contacted Sage Hyundai and left message for the Service Director, Ara, who never called me back. I called again and left message, but not call back. I called four times today (Saturday) to speak to the service director and i just got transferred from person to person. Called again and left on hold for over 17 minutes. I called again with call transferred which rang for 45 times. If I would have been given at least a free oil change, I would have been happy, but all I got was being ignored by everyone that worked at Sage. I will NEVER go back to this dealer again. I have had other problems with them taking hours just for oil changes. I miss the old management which got you in and out.
Vehicle Upgrade Specialist