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Fred Williams was very patient with me. He contentiously... - cmedler102
Fred Williams was very patient with me. He contentiously explained all the terms of the transaction until I completely understood. He was gracious in spite of my being an hour late for our appointment. Iwould definitely buy another car from hom
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Pre-Owned Sales Consultant
Pre-Owned Digital Department
Steve Denson made the cat buying process enjoyable. He is... - Jason K.
Steve Denson made the cat buying process enjoyable. He is up front, no-nonsense in his approach and made us feel like we were dealing with a friend. He created a level of trust and I will certainly reach out to him again the next time I’m in the market for a car and have no hesitation referring him to family and friends.
#1 Internet Sales Consultant
Everyone I dealt with was professional and extremely... - susvisokey
Everyone I dealt with was professional and extremely friendly. I went into the dealership expecting to need a cosigner for a loan on a car but they worked really hard to make it possible for me to get a loan on my own and keep the monthly payments at what I said was personally affordable. There was no need for negotiating or getting multiple quotes, which is what I've dealt with at other dealerships. The first offer they came to me with was what I needed. I was able to get the car I really wanted, (which has never been an option for me for multiple reasons) at a price I could afford, without a cosigner, which also I never thought would be possible. They helped me accomplish a personal goal. I never post reviews (horrible I know) but I cannot express enough how amazing my experience here was and if someone thinks the way I did about trying to get a new car hopefully this will encourage them to try!
(shoutout to Steve who helped me from the phone call before I went in all the way through me driving the car off the lot. There were so many other people who made this experience great and really helped me but I can't remember your names! I'm so sorry, but thank you all!)
Internet Sales Manager
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I had service for my Toyota 4RUNNER yesterday for which I... - Abrahamsamuel
I had service for my Toyota 4RUNNER yesterday for which I was extremely satisfied. Erick Cordova (Assistant Service Manager) was as usual highly professional, well informed and communicative.
Laura was amazing and the process was quick and painless.... - yvonnedrazan
Laura was amazing and the process was quick and painless. Also Israel in finance was great to work with. Both A++ They worked hard and got me exactly the car I wanted. I’m very happy!
Excellent customer service, communication and teamwork.... - jnakano47
Excellent customer service, communication and teamwork. Very happy. The entire team is always friendly and helpful. They always ask great questions and excellent with follow up.
Stay Away from these guys They are Scam ArtistWe bought... - houchs
Stay Away from these guys
They are Scam Artist
We bought 2 Prius from these people terrible experience they told me they had to make a profit and that was reaso to scam
Excellent customer service very polite from the time I... - Papoviol
Excellent customer service very polite from the time I enter until the job was done
It was service the car in a timely hour
Thank you bob smith Toyota in La Crescenta
Great support I received from Mr. Paul Flores.The... - gsaro
Great support I received from Mr. Paul Flores.
The quality of work performed was very good. Made me feel comfortable.
Paul Flores showed willingness, as usual, to go out of his way to help.
He made it easy to obtain an appointment and I had a very convenient hour for this service. Paul was very prompt in handling repair work
I was explained the work to be performed beforehand. Then Paul explained the work performed and the breakdown of the charges and I was informed when my car was ready.
The office was kind to contact me to ensure the work was performed to my satisfaction
I have to say, the waiting area was very clean, comfortable, covering CDC rules and even supplying gloves and masks.
Perfect place to buy the car, David was very professional... - Sbaliutavicius
Perfect place to buy the car, David was very professional and helpful, would recommend to others. All team was professional and knowledgeable, made good experience.
Amazing service, great customer service and awesome... - rnreo1
Amazing service, great customer service and awesome outcome- will come and recommend any service to Northridge Toyota 👍. Mark explained all service was able to accommodate and stay in budget
Such a horrible time with Culver City Toyota- My car... - M. Tran
Such a horrible time with Culver City Toyota- My car broke down in less than a month and I had taken to another Toyota mechanic/dealership since I had the warranty because the car is certified. Now the Culver City is not helping us at all and blaming us that we took it to the wrong place even though the Toyota roadside place picked the Toyota dealership to tow it. All we wanted was the car to be fixed and running and guess what- it was the stupid GPS/Anti-theft (Theft Patrol) that shut off the car- which is an aftermarket product that was place into the car by Culver City Toyota.
We call the General Manger - Brandon Ortiz and we can't talk to him and had them page him and went in circles and he did not answer our call - multiple times. They said they was suppose to send a person at 3pm and no one came to check it out and we are leaving the car longer in the other Toyota dealership - wasting time and money. Miller Toyota has been so helpful and they went all out to help us and at Culver City Toyota is making us go in circle and just horrible service and dragging things all out.
Please do not go to this place since they will not help you plus they want to just overcharge you and have you pay for things that is not needed.
Worst people there to solve your problem, they are super... - Sadi
Worst people there to solve your problem, they are super nice during the selling time, after selling if you have any problem, worst place to get help. I cancel my warranty Oct 2017 and now 2021. I met with finance director Mr. Haim Bushy, finance manager Mr. Ed Casimiro (he did my paper work) and Business development manager Karina Cardenas but always they said we will follow up but they never did. I contact with Warranty Company and they told me they send the credit to Toyota of Hollywood back in October 2017. But the dealer never give the money to Toyota Finance Department. I talked with Toyota Finance Department and they said they never received the money from Toyota of Hollywood. I asked for suggestion they said if dealer ignore you just sue them, because it’s your money. What else can I say!!!!!
Kristoffer Pelias gave me a very good deal in trading my... - Michael
Kristoffer Pelias gave me a very good deal in trading my corolla into a brand new 2021 C-HR, very reliable guy and fast in transaction.
I agree with other reviews, very shady! They promise... - talals32
I agree with other reviews, very shady! They promise anything to bring people in and then try to trap them at higher prices. The managers are also not honest and don't care about customers. They only care about who pays the most money!
Very pleased with the professionalism and courtesy I... - blayne.thacker
Very pleased with the professionalism and courtesy I received from Keyes Toyota. Not only did i end up with a car that I absolutely love, they ensured that it will be a long lasting vehicle. Big thanks to Jim for making this experience that much more enjoyable.
Poor customer service. Watch out for Sam and as he is... - MikeJ
Poor customer service. Watch out for Sam and as he is very unprofessional and untrustworthy. Frank was also very unprofessional and rude. Allison and Carl are the only people holding this business together. This establishment sells vehicles that have multiple problems. Finally was able to return the vehicle after multiple issues and returning it was a complete headache. Many other quality dealerships with honest people and way better customer service.