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Horrible deceptive customer service - JtrucksRC
Abed is a liar and has 0 concept of honesty or customer serivce. We confirmed we’d be driving 3.5 hours to purchase a truck today, following up through the day and promised it would be there. Even at 7:30 pm he called to confirm and we confirmed were almost there. Upon arrival the truck was sold to someone else instead of held as had been promised up to 40 mins prior and since the morning when we confirmed we were going to pick up. Abed could have easily indicated it was not set aside or guaranteed and we’d have made other arrangements immediately but since this was not communicate we ended up spending 8 hours today due to false confirmations with no truck. We’ve purchased many vehicles out of town and the dealership always sets the car aside as long as we confirm consistently we are on our way. Honesty is the best policy and if you aren’t going to hold something for a few hours don’t lie.
Bait and Switch - False Advertising - jnr
Dealer website advertises the GMC Canyon SLE shortbed at $249 a month for a 24 month lease, with $2000 down as part of a GMC special offer. Only requirements are good credit and that you own or lease a competitors vehicle from 1999 or newer, and that you do the deal by April 30. I own other vehicles, and my credit score is excellent. Make an appointment, go test drive the advertised truck which even has a $249/month sign on its windshield. Try to make the deal, and the salesman comes back something like $375 a month and $1400 down FOR THE SAME VEHICLE AS ADVERTISED. This is illegal. I walked out.