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The increasingly surprising Mini of Monrovia - Nools
Yet again Mini has had an overhaul of their service staff and there is NO comparison to the Mini of two years ago in which I have spent many an hour twiddling my thumbs in the hopes of reliable, informative service. I took my car in on a Saturday, which in general is an “appt” only day, however my car was in overheating mode and it couldn’t wait. From the time of arrival I was informed of everything that was happening, informed service agents swept up my car and only an hour later had a laundry list of my car needs.....all of which I knew were necessary. Ryan gave me a break down of everything and he also got me a needed loaner car to take me to work on a Sunday and by Monday 1pm I was back in my newly vamped and washed car. This place is AWESOME and a truly deserved 5 star rating. Believe me I have given it a one star in the past. OMG.....does a big corporation listen to their criticisms? judging by my last visit......xxxx yeh!! Thank you Ryan and Mini of Monrovia
Fantastic Service - Noey
I always service my mini with Alex Perez. He always knows how to make my day with any repairs needed. He explains the services and also the recommendations. I know I leave my car in good hands. Thanks Alex!!!