Horrible - Smarie1990
completely unprofessional, unethical, & truly can't believe that such a reputable supposedly company as "Cadillac" allowed such inappropriate behavior to be going on in a place of business. I would not trust them with your personal information at all considering they have access to sensitive data and if they are not able to operate in a professional manner than they shouldn't have access to it .. I went in to speak with the supervisor regarding sales employees by the name of Michael winczewski and Karla Leyva ... they were fraternizing and upon going through Michael's cell phone Karla decided to share some of my personal information with the company and according to Michael people were laughing and making a complete joke about some of the information that was leaked it is a complete illegal violation of my rights and human resources should be willing to step in and correct the matter....un ethical code of conducts in any business I have tried to address the issue nothing was done about it
accountability for poor customer service - Honesty1
In the past five years, I have always serviced my vehicle at Hoehn GMC. Recently after having a failed exhaust heater replaced, my batteries all of a sudden were bad. I understand that sometimes parts such as batteries can fail without warning but not while it is at the service department. Most dealerships keep your batteries on a trickle charge while being serviced. Sadly, after trusting Hoehn GMC for almost five years I will be looking for a new dealership to service my truck. It is easy to point the finger at a customer for wrong doing but dealerships are in business to satisfy their customers not run them off. I feel Jerry Brummet could have done a better job trying to provide solutions to my concerns instead of blaming the problem on the age of the batteries.
Great Experience from out of state! - westjames45
I live in Colorado Springs and had been looking all over..."
I live in Colorado Springs and had been looking all over the country for a great Honda Crosstour at a great price. Steve Long was great to work with, and an honest salesman. I bought this vehicle sight unseen and went solely off of the information Steve provided and pictures on their website. This is the CLEANEST, 1-owner, Crosstour I found anywhere in the US at an incredible price! I flew to San Diego one-way, Steve picked me up from the airport, completed all the paperwork, and was on the road driving back to Colorado in under around an hour (actually, I went to the beach for a couple hours first). All combined, the cost of the vehicle, one way flight, one night hotel (drive home), and gas back to CO all added up to far less than comparable Crosstour's with the miles and year I'd looked at.
Absolutly LOVE this place, no where else I would go! - Sarnsab
The staff here is so helpufl and courteus. They are family friendly and aleays readyt o help! Ask for Robert when you stop by the dealership!
This place sucks. I bought a used truck from them and 2... - unek_one
This place sucks. I bought a used truck from them and 2 months later and $1200 later a new radiator was needed and gaskets. The 3 months later a new tranny, transfer case and Rear diff. so $8000 later and 3 months later, i get the truck back, Hasnt run good ever since. So beware of this place, go to Ron Baker or peoples chevrolet.