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Great shopping experience - Jagman
Thank you Nina for making our shopping experience so great. Love my new F Pace! This is now my favorite dealer for my next car.
Great deal! - MilaDash89
I love my new Range Rover Velar! I got exactly the car I've been looking for….black exterior with white interior. I have been driving it for less than a month, and it's a great car that I highly recommend. What made the whole car buying process so easy was because of my sales advisor Robert Muneton. He was very friendly, kind and patient. He made me feel like he had my best interest at heart. He diligently searched his inventory and found the specific color scheme that I wanted at a deal that could not be matched anywhere else. I have had many car buying experiences in the past and have dealt with many sales reps. Although they are predominantly friendly, Robert made me feel like he actually cared about what I wanted and how to get it. So thank you again for the great service and a great car!
Condescending and Dismissive - JD
For the amount of $$ I spent on this car, I expected the common courtesy of at least a comment or two in acknowledgement of the difficulties any car problem causes it owner. Perhaps a simple "I'm sorry to hear that you are having a problem" would help, but these people act like you are imagining your issues, they are defensive when questioned on the BS they are trying to feed you, and that the car never has problems. I'm not as troubled by the annoying problems i have experienced with my Land Rover Discovery in the first 10,000 miles as i am the condescending, dismissive attitude. I wish there was another dealership close by. It just seems this is a toxic environment and I don't feel confident that my vehicle will be repaired correctly the first time.