Best Car Buying Experience I’ve Had - Mberm42415
Hooman was a pleasure to work with. I spotted the car online, and even though it was 430 miles away, I could tell it was a good deal. Hooman’s description of the car was perfectly accurate - he is a man of his word. I highly recommend him. And Lorenzo in Finance is equally professional. I’m glad I made the trip.
Acura of Riverside - M3m3007
Vanessa made the entire process easy. Mike the finance manager wasnt pushy like other places to add on extras. Best leasing experience ever. Everyone was friendly. Worth the drive from LA.
Top Reviewed Specialists At This Dealership
Internet Sales Director
Internet Sales Manager
5 in a row! - Paul Fieberg
My wife and I just completed leasing our 5th automobile from Norm Reeves Acura. One of the main reasons besides the fact that we believe Acura makes terrific cars is our salesman, Bill Barrette. Bill is personable, knowledgeable and puts his clients first. He understands how each feature on each Acura model works and makes the process of leasing/buying a car a pleasure. If anyone out there is looking for a pro, call Bill Barrette.
Caring and helpful - MDX family
Golam and Kari did there best to give us an awesome deal on our spanking new MDX thanks Cerritos Acura we will for sure refer you
Always good service! - Springblossom
Josh Kramer was pleasant, respectful and highly professional. Introduced me to a new service in which I was notified via text when my car was ready. Worked great! Always have a great experience when I come to this location. Everyone is always courteous! I've move to Orange County but I continue to come here for maintenance service! I appreciate the excellent service!
Best in Class!! - bigwave22
I have been doing business with South Coast Acura for 17 years. I have purchased cars and had service here. I moved out of state 3 years ago and while I was back in town last week I needed a service and a loaner car. Paul in service took A+++++ care of my needs. Thank you!!
Stay Away from their Services Department. - soloman0102
"You wanted an A1 oil change? Sorry, that does not come with the oil filter!!"
This place is good if you want to get a polite chat, but for the actual service and problem solving regarding your car, I think its better to look somewhere else.
Reason 1: They recommended a standard oil change for 2009 TSX, and told me the result is the same as full synthetic oil change, both will give me 7500 miles. (meaning 1. the $45 difference about the synthetic oil and standard oil is a joke, or 2. they don't know what they are talking about)
Reason 2: After the service, my car came out with some deep scratches, manager immediately went inside and came out to told me 4 of their representatives saw my car came with this damage. Then people out of no where started to came to my car to look at the deep scratches. (4 representatives, saw a silver Acura TSX with deep scratches, at an Acura dealership)
I tried to get the name of those employees who said my car came with these scratches.
One of the them approached me and said "yes, I saw these scratches on this car, and the seat adjuster on the side is broken," which he later on admits that my car is not the car he saw.
Reason 3: I asked to see the surveillance camera because I felt disgusted about their initial reaction to push the problem around instead of just to find out if its their problem, I was reassured by the manager that they will show me the surveillance camera, (because the location of that surveillance camera can prove if I came in with that scratches or not.) I called in next Monday, that manager then told me that he cannot show me the footage because of his superior, but he will try to see what he can do, 2 weeks past, never heard from them again.
Since I am not sure what type of oil they put into my car, I will have to do another oil change soon, not to mention the time wasted on this frustrating situation.
3 weeks later, the manager drove to El Segundo and repainted the scratch, with a rental, so I gave them 3 stars instead of 1, I would honestly gave them 3.5 but not with this system.
Weir Canyon Acura