Easy and thorough - Acura1234
Edmond was a great dealer. I took my ilx out for multiple test drives and he was extremely knowledgeable to the brand as a whole. Would highly recommend
Top Reviewed Specialists At This Dealership
Great Service, Great Communication - deanthomassf
This is the third time I've had my car in for service with Hopkins Acura, and I've been satisfied every time. Terry and the rest of the team were very clear about the services required, the cost and the time it would take to get things turned around. They ended up finishing the car ahead of schedule and were always super with their communication on the status.
Fast and easy! - Rhea_moe
Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!
Best Cystomer Service - TINNG28
Raymond Leung provided me the best customer service. I had worked with him for 14 years of my car services. He answered all my questions with great details. He provided me the car loaner so I can drive to work. He is the service adviser that I trust and recommended.
Lack of knowledge or customer service - WIlliam WIse
Came in looking for a new SUV because I am a single dad with 5 children. I found the lack of customer service apparent almost immediately. My questions were ignored. I was talked over. I was not listened to. The young salesman seemed completely disinterested in my business, which I eventually took elsewhere.