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I was told that hood struts were weak!! I had it replaced... - MKTOM
I was told that hood struts were weak!! I had it replaced last year. I asked the salesperson if there is a warranty for that, and haven't gotten any answer from anyone yet.
Top Reviewed Specialists At This Dealership
Internet sales manager
Excellent service. Pick up and deliver was very reliable... - tzs545
Excellent service. Pick up and deliver was very reliable and timely. Communication was very pleasant and friendly. Lexus stands behind its name and quality. Thank you.
Internet Sales Manager
My car service light for oil came on. I thought it was... - kc1atya
My car service light for oil came on. I thought it was odd, I have never seen that before in the 12 years I had my car, My husband looked under the hood and noticed the oil cap was not screwed on all the way and my engine cover was cracked. The only people that work on my car is Lexus. My husband put oil in it and it went off, when I told them I got the response I need a new timing chain cover. Okay well I’m no mechanic but that doesn’t seem right. I’ll make sure to start looking from now on
Sean my sales person went on test drive with me, very... - delores_mccrary
Sean my sales person went on test drive with me, very patient and professional; offered a deal for ES 250 that was good for leasing. Nasir, finance manager, was also professional while clearly discussing the financial aspects for leasing the 2021 ES25. Very pleased with respect and service at the LEXUS Dealer,Concord, CA.
Took our Lexus in to be serviced and I had the pleasure... - MDavis
Took our Lexus in to be serviced and I had the pleasure of working with Drew Hopkins. Drew's professionalism, accurateness, flexibility, follow-up and overall customer service far exceeded any expectation I had. Cheers to Drew and Lexus of Pleasanton for their high quality work and high quality customer service.
Lexus of Roseville
Busness Development Manager
Lexus of Sacramento