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Tony Group in Hawaii continues to offer premier service... - COTAGURO
Tony Group in Hawaii continues to offer premier service with a long standing record of being consistent, fair, and caring for their customers. Stan Masamitsu has a wonderful team who continue to give that "family" ambience. This is why I continue to lease from he and his entire organization. Servicing and attention to detail is so importasnt in the overall car experience. Tony Group is number one!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
As soon as I tried to search for a new car, Alissa... - Shelby Alesna
As soon as I tried to search for a new car, Alissa contacted me immediately after. The dealership was really well organized and I really liked the process. Everything went smoothly. Alissa was a great help!
Great Service. Aaron Chan is the person you want to... - Shahin Ansari
Great Service. Aaron Chan is the person you want to schedule your VW service with. We are a VW family - now on our 5th VW and we have been servicing our VW at Tony VW for about 20 years now. Aaron has been helping us with our servicing for nearly 8 years now. He is the best!! He is very pleasant to work with. More importantly he is thorough and meticulous with the checklist of things that need to be serviced. If we are unable to get everything done on the checklist then he has also helped us prioritize the list. He will always call on time to remind us of any ordered parts that have come in and need to be replaced. When we were a one-car family he always accommodated us so we did not have to wait that long to service the car. Big Mahalo to Aaron!
Really great car buying experience! We pretty much knew... - PK
Really great car buying experience! We pretty much knew what we wanted & were able to get it! Shelly's been great in following up with me!
My only concern was another person moving around common areas without a face mask.
Provides outstanding service to BMW... - lilamatsumoto8
Provides outstanding service to BMW customers/owners.
Service Specialists outstanding in all aspects as well.
I have never been unhappy with the quality, workmanship, work ethics of any/all employees!! 🙌
I feel so blessed that I found this shop and got the... - sarahlovesalexandra
I feel so blessed that I found this shop and got the great pleasure of working with a very kind and honest gentleman named Charles. He took his time and went through all the vehicles with me that was what I was kinda looking for. He is honest, fair and more then trust worthy! I always say the best sales person is an honest one because I would recommend and family and friend to him. Even thoe the car he sold me I plan on having for a very very long time I would not dream of doing business with anyone else. because trust is everything. I would only sell and buy with Charles at Auto Biz! look no further you wount find a more honest sales man then this man! and most of are not so nice lol lol
Kaniela - awesome!!! - Jdominguez
Thanks to kaniela and the ridiculously great prices at servco in Honolulu, we found our vehicle! Granted, it's a Mazda (used)..... We could NOT believe how well Kaniela knew each of the vehicles on the lot. We didn't even have to negotiate as the prices (of each car we looked at) already beat out the prices the other dealers on the island were advertising for. Unreal. Love this place. Oh.... And balloons for the kids. C' mon. ;)
Larry Yip has been assisting us for many years and we... - Zoe
Larry Yip has been assisting us for many years and we appreciate his
professionalism, friendliness, and excellent service. He stays in touch with us
and informs us about what needs to be done with our vehicle and calls us
when the service is completed.
I will never go back!! JR was so unprofessional!!! I... - Unclefuzzhead
I will never go back!! JR was so unprofessional!!! I heard him cussing at a customer! He got in the customers face like he was going to do something!
Thank you John and the entire service staff for honest,... - DT
Thank you John and the entire service staff for honest, professional work through the entire process!
You've more than earned our trust and we will return for any future needs with our truck.
"That's the Cost of Doing Business" - mrmarcus86
I moved to Oahu and needed to buy my wife a car. I purchased her a 2013 Nissan Altima from Waikiki Auto Sales then six days later it would not start. When I contacted the owner hoping for some sort of remediation, he told me it was "normal wear and tear... that's the cost of doing business." Fortunately, it was not an extremely expensive repair but no one expects to throw money into a car immediately after they purchase it. Waikiki Auto Sales doesn't even do their customers the benefit of checking minor problems before they sell their cars so you definitely need to bring a mechanic if you buy from them. The owner is the epitome of a stereotypical used car salesman.
No decency to reply. No decency to re No decency to... - apolakay671
No decency to reply. No decency to re No decency to reply. ply. No decency to reply. No decency to reply. No decency to reply. No decency to reply.
Worst service - KAEHUKAI808
Recently tried to purchase a car and they never communicate with the customer don’t want to take your trade only rather put it on consignment and they never know how to push a deal to make it work with the banks terrible place to purchase a automobile
Terrible place - KAEHUKAI808
Recently wanted to but a truck from there and they just pass you from one person to another felt really uncomfortable working with 5 differs people just to make a deal. Promise to get papers signed but they don’t communicate with their sales representatives and the sales representative brought all the wrong papers and they don’t know how to satisfy their customer. Will never go back there.
General Sales Manager
Honolulu Buick GMC