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Pulled off what I thought would be the impossible - Rockjaw
Great staff willing to find you the car and price that you want. Do your home work on what you want and there is No haggling, price substitution or up selling. Did all the work over the phone and emal. They go the extra mile literally to another state to get your vehicle, price and business. Great job Nathan and Jason!
Top Reviewed Specialists At This Dealership
Excellent - BSLOVESJ88
Second new car from this place and from Jason wouldnt buy from anyone or any place else. Great job guys keep up the hard work.
Rockstar customer service - Kaysizzle3
I came in knowing what I wanted, but not entirely sure how to get there. Jeremy and Radio where amazing, they helped me understand what I needed to do and the process in which it required! They worked with me to get me into an amazing new car that i absolutely love. I would recommend going to them everytime!
Best Auto Purchase Experience Ever - Dovet
Carl Cooksey was my Sales Assistant in the purchase of a new Jeep. It was a pleasure working with Carl. He made things run smoothly, paid attention to detail and really knew his stuff. I would highly recommend this dealership to anyone. Everyone I met was respectful and courteous. They all went out of their way to make buying a car from them the best experience ever. Thank You!
Always a pleasure working with Trevis. he’s always... - Bryce
Always a pleasure working with Trevis. he’s always there, and I appreciate that very much. He always looks to see if there are any recalls, even letting me know about them before I get a notification in the mail. Very professional.
Our salesman Sean penny was extremely polite not pushy at... - Rob
Our salesman Sean penny was extremely polite not pushy at all and helped us find exactly what I wanted I would buy from him again.
Rubicon - Mike
Had a great experience
Rodger was awesome to work with and no pressure sales.
Love our new jeep Rubicon
It was nice
To bye local
Purchase a new Cherokee - Keith
I purchased a new Cherokee from Lithia last week and could not be more pleased with the transaction. Meghan and Aaron worked out all the details by text, phone and emails.
Living at the north end of the state, Meghan was happy to meet me in Springfield to do the swap and sign paperwork. (in case you are wondering why I bought so far from the Portland area, they had the exact Cherokee I wanted and did better on the pricing)
Aaron did a great job with the financing and didnt hide anything in the paperwork. Everything that was promised was given.
Thank you Megan and Aaron for the great purchase experience. I would recommend them to anyone.
I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.
GREAT CUSTOMER SERVICE - DodgeGuy
This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!!
I highly recommend this Dealership!
Lithia Chrysler Jeep Dodge of Eugene