Vehicle Purchase on Road to Rebuilding My Life - Chevy_15
Nothing was hidden about the purchase. I was involved in all aspects. There are some dealerships that give off a vibe that gets your radar up and worried about getting swindled but this was definitely NOT one of them.
Top Reviewed Specialists At This Dealership
Trading Camry for a Kona - stanman
We were interested in buying a Kona last spring but ended up buying a Camry as we have two other Toyotas and love them. Camry's are great cars but we found we made a mistake buying it as it sits too low & is a bit hard to get out of being older folks. We wanted a smaller vehicle for everyday running around & maneuvering in the parking lots so the Kona really fits our needs. The Kona is a well made small crossover SUV that has a great fit & feel & is fun to drive especially with the 1.6 Turbo. As far as trading in the Camry on a vehicle we only had for about four months we felt we were treated fairly & given a fair trade in value. We worked with Kyrsten, Nate & Aaron on the sale/trade & all were great to work with. After our purchase it was getting late & Kyrsten stayed & went through the features on the Kona, getting our phones paired & answering any questions we had. I would recommend checking out the Hyundai brand at Haselwood Volkswagon Hyundai if you're in the market for a new vehicle.
Heartland Toyota is awesome! - Hyundai16
Started my journey to getting my first car and these 3 made it an amazing process! Not only did we find an amazing car in my budget but they found one with everything I wanted and more! Amazing first time buyer experience and friendly service!
Patient and pleasant - Car for mom
Matt was were very nice and very helpful. We did not feel pressured at all... It was a good experience and will be a perfect car for our mom.
Certified Premium Specialist
Great experience - SI0
The team that works at Land Rover Seattle is excellent. Very knowledgeable and skilled in executing great deals quickly with high confidence that you're getting a great automobile. 2nd time buying from them, and will go back for round 3 when the time comes.
Certified Transportation Specialist
Great customer service - Lindsayf21
This is the place I go for all of my families vehicle servicings. Setting up appointments is quick and easy, they send friendly reminders to make sure you don’t miss your appointments or needed servicing, and every person I have worked with has been friendly, knowledgeable and efficient. I recommend everyone I know go there for their vehicle needs.
Sales and Leasing
Amazing, supportive, & helpful family team. - MiaVK
They helped me find a car that I would feel safe in, and safe to drive again. I will be back here if, I ever need another car because I feel like it's a family who supported me through a tough time.
First Service on my New 2018 X1 - Captain Steven Rogers
I brought my new 2018 X1 in for its first oil change and service. I love BMW of Seattle! Denise took awesome care of my wife and I. She checked us in and got us a ride to Pikes Place Market and arranged to have us picked up when our car was ready. It was just like clock work. First class Service, First class operation and a First class staff!! Thank you Denise! You did an awesome job! Shannon and Tony Fantastic job with your Service Team. Getting your car serviced at BMW of Seattle is pretty Seamless. If you have not tried BMW of Seattle for service, you should! They are the best BMW Service Department on the West Coast!
Internet and Portfolio Sales
Mission Complete - Hasheesh
Michael and James were a great help, loan officer was willing to work with me even though my credit isn't the best. Got me in a brand new car though!
Happy with my purchase - Jumday
I appreciate the help in the purchase of my GMC Canyon. Professional Staff that accommodates your needs in your new car or truck! Thank You!!
Certified Sales Associate
Fantastic Experience - Patrick Mazzuca
These guys worked hard to get me into a 2013 s6.Gave me top dollar on my trade. Have not had a better car buying experience- and I buy a lot of cars. Thank you Dominic, Brandon and team!
Awesome 😊 - Justus
We love these guys! Of course CJ is our favorite but they are all awesome! CJ went above and beyond to help us out. He surprised my son with a better car then he was hoping for and worked miracles to get it financed. Not to mention he worked a not so wonderful trade-in into the deal 😊 This was by far the best experience we have ever had with a car dealership new or used! We will definitely save time, energy and money by coming here first next time.
Plus everyone has the whitest smiles ever 😊
Truly Fantastic - Bryan96
I have to say this was the best dealership experience I have ever had! The ladies that own and run this dealership are extremely low pressure and eager to help in anyway they can.
I arrived on the lot to look at a specific car I had my eye on. Of course the one I wanted to look at and test drive was buried behind the many cars they had on the lot. Dawn started moving different vehicles around to help me get it out. The test drive was great too! We went out for a 45 minute test drive because they really want you to "drive the car the way you will everyday." When we got back we started talking numbers. They were willing to work with me to get the deal that was right for me and one I was comfortable with. I drove away with the car I wanted and a huge smile on my face. I cannot reccomend Seattle Motorsports enough. If you are in the market for a used car, check out their inventory, I am sure they have something you will love too!
Great Place For First Time Buyers!!! - james martin
When I came in to look at trucks Jearomy was very helpful and patient. He helped me find a great low milage truck that I could afford. The process was very smooth and easy. I would recommend this place to any first time car buyer.
GREAT SERVICE AT LIBERTY BAY! - Smiley=)
I came back to liberty bay, Poulsbo, Wa because of Colton Meakin. Colton was extremely courteous and extremely patient with me and my husband. I would reccomend seeing Colton Meakin to buy any car. I was looking for the right car for 3 months, but I came back to liberty bay because of Colton.
Excellent service department - RADAR001
My 2016 Rav4 check engine light came on. Took to service department at Burien Toyota explained what issue was. Diagnosis was a Gas cap. Replaced under warranty. No problem since. Very experienced crew, very Happy. Highly Recommended.
Not all services provided - Cndbirk
I purchased a car from the Shorline dealership. The process of purchase was great, but, I was told a referral check would be sent to the person who highly recommended me to Enterprise, also that I would receive an bottle of touch up paint. When several weeks went by, I called and spoke with my salesman and he assured me he would take care of it.
It’s well over 6 months and I am still waiting.
Stress free and no hidden costs - nathan1998
John Hicks helped me find a car on their lot that was so fitting for what i needed that words cannot express how happy i am. John listened to what i wanted and didn't try to force me on anything, it felt like he was just another friends helping me look. after i decided on the car we got down to negotiations and i ended with a big smile on my face. its been almost two years since i bought my 2014 kia optima and its been a gem the entire time. Car club is a great place to go, they want to help you take that step into buying a car and i can't recommend anyone better.
Excellent car buying experience - Jon M.
Great experience buying a vehicle, no pressure or tactics. Marshall Bevins and the Team at Kitsap Auto Outlet were a pleasure to work with. Will continue doing business there!
Great Dealership! - georeggie
One word, WOW! What an amazing group of guys working there. I stopped by the dealership a few days ago and I felt so welcomed by their staff. They were extremely helpful and so easy going. Unfortunately my credit sucks, so I wasn't able to buy the Benz I wanted. They worked so hard to get me approved but oh well. I'll have to come back when I have some more money down.
I was recommended to go there by my cousin who purchased his BMW there a while back ago (he's very happy with it by the way). He always praises Sea-Auto about the cool cars they have so I decided to stop by and check it out for my self. I am happy I did.
Scam sells lemons!!! - Exposer206
Its NOT WORTH IT! This place is terrible! Sold me a car after 2 months engine blew due to worn timing belt! No warrant as is so when I called they told me to xxxx off in so many words. Paid 2000+ that should've gone towards my payments to credit acceptance, for a new engine! They installed a gps tracker that ruined my electrical; no dash lights, radio, or headlights. They are scam artists and once they get their money from credit acceptance they dont give a xxxx about you until u miss a payment, even if u call ahead of time. They will cut your car off and tow it away in the middle of the night! DO NOT FINANCE THROUGH PIERRE FORD/MONEY MART. YOU WILL REGRET IT!!
They Con't Care About Their Customers - LAD
Worst experience ever, do NOT buy from them. I am 23 years old, and went to buy my first car with my dad, and I'd finally found one by the end of the week, and I needed one within two days. I spent an hour with a man named Melchor, and we confirmed we wanted it. He told us what to do, and we did it all immediately. He gave us the papers to sign. I signed them, went to the bank, spent four hours there getting a loan even though I was extremely exhausted from work. Called Avila's after the financing was confirmed to let them know the loan went through and we were heading to pick it up, and they'd sold the car out from under me already- less than 24 hours after we'd met with him. Now, there's a chance I am going to LOSE MY JOB because they sold the car they gave me the paper work for the day before. They DO NOT care about their buyers, the people they shake hands with, or families. I was so prepared and relieved to have found a car JUST in time, and now I'm completely in tears because it's going to affect my life, and I guarantee you they don't care.
RIPOFF!RIPOFF!RIPOFF! - Burned by carhop
This is where you go to get burned. You can and will get approved for a car loan at ANY OTHER USED CAR LOT! Do not let them trick you into purchasing a vehicle from them. They sell mostly salvage cars from lake beds and mine is no different. It was nice smelling the day I bought it and shined nice. In 3 days the wd40 wore off and half the car needs repairs. Do your homework and understand that carhop sells junk cars for 5X the blue book value. Most of their business comes from wage garnishment and their business plan is in ruining people's lives who are already down. They will lie, lie and lie to get that signature. Don't shop here or you'll be sorry later.
The Worst, Most Dishonest , Lying People I've EVER Dealt Wit - mathew11
First of all, I've waited 11 months to write this review. We bought a 2013 535 MSPORT BMW (with 22,000 miles) from Vivienne and the owner Eddy. It was a car I'd searched for and was so excited to find it. As I test drove it it seemed to slow down upon acceleration at huger speeds. Vivienne told me it was a setting on the car to slow the car down if speeding and I could change that. He also told me that the warning light that was on was due to "low fuel". He also promised an extra key and to fix the scrathes on the rims and detail the car like new. I live two hours away and drove down to get the car detailed and repair the rims. Meanwhile car is still doing a weird "slowing down" thing at certain speeds. I wait all day and they say guy didn't show up. Come back next week. (this is a whole day event mind you). I drive back down, wait all day and they paint the rims with something like nail polish. ANYWAY, THIS is not the worst. I'm driving to Seattle and the car is going slower and slower and suddenly a huge BANG (felt like it was hit with a bowling ball inside the hood. I'm on the FREEWAY in traffic and the car STOPS. I swerve right before and terrified, sit on the shoulder of the freeway. My husband happens to be taking his Range Rover to the Seattle dealership nearby so we call a tow truck and haul it there. The mechanic looks at it and says it was extremely dangerous for me to drive and that the differential had gone out. We took it to BMW and they performed 6K of work on it. This is a LOW miles car. When I told them about it slowing down and the story Vivenne had given me, he caught and said "Are you kidding me? BMW's don't have a string to automatically slow the car down. That would be DANGEROUS. The reason your car was slowing down is because it had a serious problem brewing. You could have been killed if you hadn't quickly gotten off the freeway at a dead stop because of a serious malfunction. This car has the wrong size tires on it among other things that may have caused it. But he lied telling you it was a setting and if he is a BMW dealer, or ANY car type dealer he KNOWS that." So off we went to talk to Eddie the owner who argued that they had no idea and gave us the run around. "What are we so concerned about? It was under warranty?" "My wife's LIFE, for one thing! This was a 37 thousand dollar car, for god's sake, with low miles! Shouldn't you have gone over it and made sure it was SAFE at least? my husband said...which Eddie chucked about...........
While we were there we asked for the replacement key and they said it was on order (3 weeks from purchase). So my husband who is EXTREMELY busy, but honest and takes people at their word, has taken it upon himself to call and follow up on the promised key (in the written agreement) a few times a week for the past YEAR (bought the car last November). Each time he would call they'd say they'd ordered it or blah, blah, blah. He's spoken the Eddie the owner and vivienne and even recently "George" who promise (I KID YOU NOT exact words from Vivenne), "On their kid's lives" it will be taken care of. NOW Vivienne actually hangs up the phone when Brian calls (if it's Brians' cel he recognizes and doesn't answer at all). We paid 37K for this car and nothing they have promised us has happened. The think NOTHING of screwing honest people around. It's really sad and unbelievable. My husband is so irritated about the lack of integrity that Eddie and his motley crew has (they seem to almost ENJOY this kind of lying, it's strange, but you'll experience it if you go in), that he's asked his attorney to file a suit. He's skipping small claims because he know's Eddie will have to pay 2500.00 to defend himself at minimum and simply based on the principle of the ethics and preventing others from having to deal with this time of thing we are taking a stand on this sleazy operation. This is the "Puppy Mill" of auto dealers. Run, don't walk from this place!
These people RIPPED OFF my Daughter! - HateRipOffDealers
This place is a classless organization including the lying and cheating finance guy. The car my daughter purchased has too many issues to list not to mention it was in 2 accidents and she wast told that there was none. This was her first purchase and this experience ruined her outlook on buying cars.
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