Amazing Customer Service and Friendly! - Ashlee23
I came to the dealership not knowing if I would get a car or not and when I left, I left with a brand new car! Devin, Frank, and Mike F. Did a amazing job on getting me into something that is a great fit and very comfortable. They all went above and beyond to make sure my car need were met. I would totally recommend this dealership and i would defiantly work with Devin, Frank, and Mike again!
Top Reviewed Specialists At This Dealership
More than we Deserve!! - DJEODRANGER
The floor manager/ Dealer ( PAUL) at Auburn Dodge was extremely operative in closing our deal on our 2018 SRT DODGE DURANGO, we were so surprised that we were able to drive it home with in a few hours, needless to say, the last two vehicles we purchased from other dealerships took close to 8 to 10 hours of our time! Auburn Dodge was the most Professional, Proficient, and above all, Sincere! I’d like to thank the staff and Paul, (a fellow Veteran) for their Service!!! SUA SPONTE!!
Another Great Deal With Larson's! - BigL
I've bought 5 cars with Larson's over the years. The most recent one being a 2018 Jeep Grand Cherokee Trailhawk. My wife and I love it! This time around we worked with Lee. Everybody that I have worked with at Larson's over the years has been great. The managers, the salespeople, finance, and service...all great! With every experience I've had with Larson's being great, this most recent one was the best! Lee worked incredibly hard to find us the right Jeep and worked even harder to find a way to make it work for our budget. I've bought houses, I've bought RVs, I've bought boats, insurance, etc, but I've never met a better salesman than Lee. If I had a daughter I would let this guy date her!
Poor workmanship - Quevedo29
Took my 14 Ecodiesel in for a LOF and a recall on a Saturday appointment, and they double booked the appointment. I WASN'T offered a ride home or a rental as if i was sit there from 9am till 415 when the vechicle was finished. Got a call saying they were done and it was getting washed, arrived at the dealer to find my truck was not washed and the technician left my headlights on, and got grease all over the driver side of the vehicle and steering wheel. Was interested in trading in for a challenger but after this visit i will no longer be doing business with them.
Corruption from the top to bottom - E. Oquince
Go buy your next car here and you'll experience how car buying was back in the 80's. Brutal. Scammy sales techniques, retractions of deals, incompetence to handle a clean trade-in, ratcheting up costs and payments after signed deals are complete.
The GM has instructed the receptionist and staff to never give his name out. Why? Because he's (mis)managing this dealership and fostering an environment with his staff of lies, non accountability and deception.
And to think this was my experience when trying to buy my second car from them, getting home with the new one, and 6 days later, they are threatening me unless I come in and pay more.
Call my attorney. "Dodge" these guys like a bullet. Go to Larson or AutoNation. They are gold, transparent, honest .......... and hey, the GM actually will come out and make you feel like a customer.