59 Alabama Chrysler Service Centers

Extremely Poor service department with two exceptions,... - deborahkeeton704

Extremely Poor service department with two exceptions, Leslie and Chris. Caleb is a total moron and today, whoever the guy at the service department desk was asleep at 2:00 in the afternoon while I stood there waiting to be served. Really pitiful.

Cavin Hill is the most rude individual you will ever have... - bamagirl6210

Cavin Hill is the most rude individual you will ever have the dis-pleasure of meeting. He thinks he does not have to service warranty problems on vehicles he did not sell but the dealership did sell the vehicle. I would not recommend this dealership to anyone as long as this man works there as the general manager. I would not trust him on any issue.

Warranty Work - Cathy Speir

Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.

Brought my 2018 Jeep Wrangler in for recall work and for - Lann_rn01

Brought my 2018 Jeep Wrangler in for recall work and for a check on a noise that was knocking under the hood. Recall work done without an issue. However, we were told that it was not worth the effort to check the knocking noise, even though it was still under warranty.

Service department AWFUL 1st trip in NO UPDATES nothing - Bronzelady51

Service department AWFUL 1st trip in NO UPDATES nothing but delays, today a SIMPLE OIL CHANGE was an inconvenience. BOUGHT A HIGH DOLLAR VEHICLE and got treated like I stole the vehicle. DISAPPOINTED no other way to describe it

Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021

Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama

Thank you Sasha from the service department. - johnbevcal

Thank you Sasha from the service department. Without your assistance my warranty would have been null and void. She went out of her way to make things right. Give her a raise!

They are CROOKS - Better take pictures before you let - irvingcarbaal13

They are CROOKS - Better take pictures before you let them touch your car, Also when you arrived they will tell you that your car needs all kind of things , that your car has problems, they make commission out of what you pay out of your pocket. People get a second opinion . This place will still the little money you have , they are not professionals. Tina, William and service technicians are shady , they will steal your money. ‼️‼️Tell your family, friends to keep away from this place.‼️‼️

Hughes Auto service Fixed my Hyudai, the part was put on... - boingy1

Hughes Auto service Fixed my Hyudai, the part was put on wrong then they charged me again to put the right part on when the manager agreed to waive the service charge, the charge was on the bill anyway. Also Dean Team Hyundai did not fix my service problem back in November when they first had, said they did not have time.

I had traveled to Birmingham for the July 4 holiday when - Sasser

I had traveled to Birmingham for the July 4 holiday when my Jeep would not start on Saturday. Monday morning, July 3, I started making called to try to find someone to look at the Jeep. I called another Jeep dealer but they would not be able to look at it until the following week. When I called Jim Burke service department I received nothing but the best customer service! Their receptionist went above and beyond to find me someone to assist and even when I was accidentally cut off, she called me back. Brent, in service, said that I could bring it in and he would do his best to check it out but they were closing early. I took it to them and not only were they able check it out but they were able to repair it that day. Thank you Brent! Everyone I dealt with was very polite and professional.

Truck was in shop 9 working days for AC Evaporator. A 2... - gg41269

Truck was in shop 9 working days for AC Evaporator. A 2 day job at most

Great oil change service department. - mn59

Great oil change service department. I've never had an appointment & I'm always in & out in under 45 Minutes.

The Brewbaker experience is always great. - LADYDICHI

The Brewbaker experience is always great. The dealership is clean and comfortable. The staff are amazing. They are knowledgeable and professional. Love Brewbaker Kia!

Totally unprofessional! My Jeep's A/C began to blow hot... - sad

Totally unprofessional! My Jeep's A/C began to blow hot air. The person at the service desk stated that "we need 2 hours to fix the problem". After only 30 minutes the car was fixed, but the bill was for all of the 2 hours labor. I spoke with the service manager, and he stated that the fee "was basically a minimum service fee" even though I was quoted a price based on the 2 hours to fix the problem. I asked to speak with another person up the line in management and the sales manager came out. He was exceptionally rude, aggressive, and very argumentative. Needless to say, even after years of being a customer, I will not return to Tallassee CJD.

My experience was top of the line! - Anonymous

My experience was top of the line! I had a chance to speak with all the advisors that day but I was working with Montana who took wonderful care of me and kept me updated throughout my entire time sitting in the lobby!