446 Alabama Used Car Dealers

Bought a BMW in December. Contacted Lance and told him... - Christinyo91

Bought a BMW in December. Contacted Lance and told him check engine light was on day 3- now laying $500 in repairs with no help from the dealership. I was instructed with a. YouTube video to reset the check engine light. I had to be towed home twice last week and was never informed of the dealership having a service department until their rude manager contacted me after I had the vehicle 30 days and there was nothing they can do. I was told I should’ve done my homework and they were BMW certified. I was told incorrectly about how or where I could charge the car and now my reviews and post on their Facebook has been deleted bc they want to deceive people. Currently I have no vehicle because it has been at BMW yet As well as being inconvenienced by not being able to go to work without transportation. Poor customer service and lack of communication/empathy for their customers. Ali also talks down to people and just wants to argue. His way- no way. People will find out how you treat people.

Dealer allowed to state-safety-inspect the bad cars it sells - artistdon2005

Peter the owner of High line Imports claimed to perform a state "safety-inspection" on the car my wife and I purchased from them --- and they put a state safety sticker on it --- but the car they sold us had a hole in the exhaust requiring $400 in exhaust repairs. It broke down after an hour because "it looked like no one ever changed the oil" according to our mechanic. The junk in the oil pan caused a camshaft sensor to be filled with sludge and the Oxygen sensor was burned out, costing another $600. This dealer is simply a licensed curb seller, flipping dirt cheap used cars at high profit without doing a single thing to see that they are mechanically safe and in decent shape.

excellent purchasing expereience, would def recommend the - mike jones

excellent purchasing expereience, would def recommend the dealer. rami the owner was great and the pricing is spectacular

I was looking for a 2024 white 4Runner. - Deborah

I was looking for a 2024 white 4Runner. I found one at Tuscaloosa Toyota. I filled out form and immediately was contacted by David DeSantis, General Manager. He put me in contact with Michael Baltins. I was working with Michael from out of state. He was prompt in answering any questions or concerns I had. After purchasing the vehicle Michael and David both reached out to me to let me know they appreciated my business and if I had any questions. That is something that I have never had happen in purchasing a vehicle. Michael Baltins and the staff were very courteous and professional in dealing with. Michael was very knowledgeable about the vehicle and took time in familiarizing me with the features. Thank you Michael and Tuscaloosa Toyota for a great experience.

Need to seriously watch out for these people. - 08ramguy

Need to seriously watch out for these people. They will try and rip you off around every piece of paper. Got one key with vehicle battery is definitely low sales person new it at time of delivery didn’t seem to care. Tried getting new battery and he completely ignored us the following day. Like he said you bought it. My fault for not getting it in writing and allowing them to have me sign nothing owed before even checking everything out.

Great place for a reasonable vehicle. - Sabreena

Great place for a reasonable vehicle. I didn’t plenty of research and came back to the same place I started. Highly recommend!

By far one of the greatest car buying experiences :) - pdunkin74

We were purchasing a car for our daughter. JJ was very professional, honest and the process of getting the car was the quickest we have ever been through. We will definitely be back when we have to purchase again for our next daughter in a few years :) It was a pleasure to do business with them and will recommend them to our friends and family.

If I could give them 0 stars I would. - Shayla

If I could give them 0 stars I would... everything was good with customer service up UNTIL they basically gave the car away that me, the sales rep MOOSE and JACK the sales manager discussed. I called to express my frustrations and concerns with the general manager who I admit on the phone seemed concerned at that time but at the end of the day its clearly all about a sale. Both Jake and Jack stated that they would do their best to make things right. And as I still wait and have not heard from anyone as promised... Needless to say I wouldn't do business with them even if they were giving the car away for free.

they are polite and professiinal - jaswaim

they do everything tgey can to help there customers and get them what they need. they helped me and my family in our situatiin. i would send anyone and everyone here.

We were horribly treated by Volkswagen of Mobile. - ceberhardt

We were horribly treated by Volkswagen of Mobile. The Service Department and Manager, Joe McConnell were totally unprofessional in their treatment toward us. They kept our car nearly 2 weeks for a simple diagnostic. Over the period our vehicle was kept there, we were quoted 3 different quotes to fix the car. Their computer records were confused on our previously owned VW. The print-out had wrong vin#s and mileage of our vehicle. We spent hours on the phone and texting trying to get the matter resolved. We were passed off on different service managers, who would claim they would call us right back, but didn’t. Finally, we picked up the car, but were not given the diagnostic report or explanation of the nearly $400 charge for the diagnostic. We called and also had to visit the dealership to obtain a report. It took over an hour trying to get the report, supposedly due to their computer records. We were finally given one, that was still incorrect with our wrong mileage on it. I went back into the dealership 3 times trying to get it resolved with Joe McConell. He just said, they probably just typed in a random mileage. None of what he had to say made any sense at all. In my opinion, he is a poor excuse for a manager. I would never purchase another vehicle from this dealership! Their management needs to be trained on the proper treatment of their customers. I would not recommend doing business with this dealership at all!

All in all the staff members went above and beyond what - burgerkingdooh

All in all the staff members went above and beyond what was expected. They were exactly how car buying should be.

Bought my car today at Pelham Enterprise Car sales. - sarahJ

Bought my car today at Pelham Enterprise Car sales. The staff members were extremely courteous and professional. I was in and out of the dealership in record time. I am so pleased with my experience. Keep up the good work, Pelham Enterprise Car SalesIII

Caleb Albright and Nate were great my husband and I are - Danahyde89

Caleb Albright and Nate were great my husband and I are so excited about our 2022 Chevy Equinox RS. Thank you all so much!!!!

They were very helpful and friendly! Working with me on... - Hoove04

They were very helpful and friendly! Working with me on Sunday and Memorial Day to help me get my 2011 Jeep Wrangler!!! Ty was awesome and very honest!

Wonderful experience! We needed all of the sudden that... - mariaruttle007

Wonderful experience! We needed all of the sudden that same day. Within hours we got a great deal, best car we ever had. I definitely recommend them. We purchased a 2015 Ford Explore in like new condition and thousands more for our trade than we expected. Very very happy customers.

Adam was great to deal with and was response to my - Gary

Adam was great to deal with and was response to my questions. The car buying experience was as expected. Nothing flashy. The paperwork process took some time, but that was expected.

Need to File against Surety bond - Rosetta

They have wronged lots of customers with Titles and then went out of business. Anyone out there can help I would gladly appreciate. I paid for car with check and clear title trade in and they never gave me a title now state wants 50,000 bond from ME to obtain a title for 11,500 car I bought. So wrong. Filed with Better Business Bureau but they just said they out of Business. No telling how many cars were sold without giving hard working people their Titles. Very sad very dishonest and state of Alabama is not helping my cost would be over 1,000 for 50,000 bond.

We purchased a vehicle Saturday, February 21, 2026 Our - christy.bedsole

We purchased a vehicle Saturday, February 21, 2026 Our salesman, Cedric Davis, was great to work with as well as the finance team. We will be shopping at Thomasville GMC in the future.

Be very cautious buying a vehicle from this location, I... - cshirey123

Be very cautious buying a vehicle from this location, I bought a 2008 bmw 535i from them and 2 days later the engine started knocking, and the engine is completely ruined. They were not concerned that I paid cash $6000 and the car is ruined. They just said sorry about it. Hope it gets better. Be VERY CAUTIOUS DOING BUSINESS HERE.

I was promised they would only pull a SOFT pull. - Paul77

I was promised they would only pull a SOFT pull. They pulled a HARD inquiry and then sent me an email saying that it would not affect my credit. xxx? All hard inquiries affect a person's credit score. The more inquiries on a person's report, the more it will decrease their score. What a bunch of uneducated xxxxxxx!

No complaints at all, your service department was very - cookster

No complaints at all, your service department was very professional and helpful and got the job done. Thanks

I have purchased a car twice at CarMax. - davidtaylorconstruction724

I have purchased a car twice at CarMax. Both times I was extremely happy with the customer service and the sales person. Chris was able to get me money back on my trade in with the current warranty plan. I will always do my business there.

Have auto check out by mechanic FIRST before you buy - imnothappy

Before you buy any vehicle have it check out by a ASE certified mechanic. i was told there vehicles was inspected before they buy them. i find this hard to believe. i bought car & i had it checked out by 2 local auto shops both gave me the same exact answer.. the motor has to be replaced because it was bad..

Just not trustworthy - Snuffydogg

I see a car that wife wanted... go in and see several different things... all cars 900over cost, but three different prices are shown.... get manager to give me a price e, almost accept it, then he starts adding on fees, tells me incorrect information on taxes, fees, and the car itself. He kept pushing sale, but wouldn't answer questions. All the while playing Christian music... a modern day money changer.... WWJD.

Called to get a price and details on a FJ40. - bhinner

Called to get a price and details on a FJ40. They were friendly and honest and hopefully we may be able to work out a deal in the future.

If I could give 0 stars, I would. DO NOT TRUST THESE... - ladylynnlorwin

If I could give 0 stars, I would. DO NOT TRUST THESE PEOPLE! They are very overpriced and will rip you off in every way possible!

Mason Wall did a Phenomenal job helping me by my truck! - Cade Williamson

Mason Wall did a Phenomenal job helping me by my truck! His customer service is great! His heart is to help the buyers out in what ever way he can! For anyone looking to purchase a vehicle I would recommend them to go down to Pheonix Auto Mall and talk with Mason.

MR.RODNEY COOPER WAS VERY PROFESSIONAL. And Very - lindafowler391

MR.RODNEY COOPER WAS VERY PROFESSIONAL. And Very courteous to me and I will be back when I come in Town and the service was very quick Love Love it

Terrible service - Jim233

I recently purchased a vehicle from cottage hill motors in mobile Alabama. I live in Arizona, when I tried to license the car in AZ they said I needed to complete the Arizona affidavit of repossession. The dealer gave me a Alabama repo affidavit but it needs to be duplicated on the AZ form which I sent to the dealer to be notarized and mailed to me. I purchased the car on April 11th and emailed them of the problem on the 16th when I attempted to license the vehicle here at that time I also sent them the needed Arizona form to complete. On the 27th of April after numerous calls and emails I was told the document would be completed and mailed that day. As of today I still have not received the document and am now in violation of Arizona licensing statutes which require title transfer in 15 days. I do not know what to do. The most terrible dealer experience I have ever had.

No help only want your money. - Willis mad

If you dont have at least a $2000 or more. They will not help you. And 321 rebuild credit is a joke. This dealer and 321. Does not want to help you unless you have perfect credit and lots of money. They tell you Jack Ellis will call you back and he never does. Screw outlet and jack ellis