60 Arizona Ram Service Centers

Fast quick service, no problems with quality of - CharlieManxx

Fast quick service, no problems with quality of service. service and the appointment was easy to make and the service was fast and courteous.

Went to their quicken lanes service center - Tbrice

Great customer care and service and quick time on oil change brake check and alignment. Will be buying our next vehicle with them great people!

I appreciated getting an appointment the same day I - gwheikkinen

I appreciated getting an appointment the same day I called. This is a good facility and the employees are very helpful and quick. The I talked to when making the appointment was very rude but had nothing to do with this facility.

Took my RAM 3500 to Lawley for an oil change. - karla22_yc

Took my RAM 3500 to Lawley for an oil change. At pick up they said front and rear brakes were needed and it would be $270 to replace front pads and machine rotors and they'd have to take wheels off to determine cost for back brakes. Recommended I not drive it before having that done so I took it in a few days later for front brakes and to get estimate for rears. At pick up, the price for fronts had gone up to $330 (I contested and they brought it down 10%). They then urgently recommended rear brakes be replaced at $895 estimate (again to replace pads and just machine the rotors). I decided to get some other estimates in town since I wasn't comfortable with the price on the front brakes increasing, for no reason, over 20% and their unwillingness to provide a formal estimate for the rear. Took it to 2 places the next day for estimates. Really shocked to have both tell me I had 75%+ pad left on rears, they were in perfect condition, and I did not need new brakes. Still wondering if the fronts needed to be changed at all - I'm thinking not since I’d had no issues and the rears were so far from needing changed. Lawley is completely untrustworthy and clearly recommended expensive service that wasn't needed. Will never deal with Lawley in any capacity again. I WOULD however recommend Auto Logic and Desert Automotive!! Honest, trustworthy and they do great work!

We have a 2015 Ram w50p 5.7 hemi. We have been taking our... - Cindy Russell Carr

We have a 2015 Ram w50p 5.7 hemi. We have been taking our truck to Flagsaff. We lived in Rimrock. Our tech Jon Vance at planet dodge in Flagstaff is amazing. We have had alot of issues. Jon made sure to communicate to me about everything that was going on. The only thing is that it took 2 1/2 months to get our truck fixed. We recently moved to Kingman. Our service tech here is Mike Rodgers. He went out of his way to call Jon in Flagstaff to get the whole load down of our truck. He communicated with me on what was being done and what parts we were waiting for. I appreciate that he kept me up to date. He made sure we had a rent a car for when our truck went back in. If in need I will be using Mike Ridgers here in Kingman. He is honest, polite, and knowledgeable about his position at .Martin Swanty. He is a great asset to this company. Thanks Mike Rodgers Thank you Cynthia Russell Carr

I had major body work done on my car. I was asked to... - DanRyan

I had major body work done on my car. I was asked to take the vehicle when it still had unresolved problems. Since then I have had to bring the car back to have the door adjusted, hatch adjusted, and twice because local glass shops can't get a windshield to fit correctly. Every time I get the well, we have a life time warranty just bring it back. I don't want to bring it back, I want it fixed right the first time. Nice people but very disappointed in the results. The response I get is, "I don't know why it won't fit". I expected better quality, better service, and better handling of the problem. I expected Moore and I got a lot less :(

Belliny Flores and his team are extremely professional... - WHP

Belliny Flores and his team are extremely professional and very competent. We selected Royal Collision, although the Group are not Porsche dealers, they are certified and guaranteed by our insurers, Allstate.. From the initial contact, through the repair process Royal were “our partners” and completed the repair on time. Particular thanks to Emily, for making this a smooth, painless experience.

Not honest - Marilyn

1 review 1.0 star rating 3/8/2017 I would not recommend this repair shop. I was in a small fender bender so I brought my car in for an estimate. Tom was very thorough as he went over the damage and repairs with me. He told me it would take four days to repair. At the top of my written estimate it says four days. There was 8.2 hours of labor and 5.1 hours of paint. I brought my car in at 8AM on Monday. Tuesday afternoon a man named Jack called me. He said my car would not be done until the following Monday. I told him that the estimate was for four days and that I needed my car. He told me he would see what he could do. I waited for hours so finally I called him back. His attitude was even though the estimate was four days, too bad. Maybe we can get it on Saturday, He kept telling me that they were closed on Sunday and I kept saying the car was supposed to be done on Thursday. He did nothing to help me until I posted on Yelp. Now he says he will try and get my car by Friday. I don't know how 13.2 hours of labor turned into 8 days. Go somewhere you can trust a written estimate.

Fantastic service! Will definitely come back. Everyone... - Mayandmarc

Fantastic service! Will definitely come back. Everyone from the the courtesy driver, cashier, and service people were very pleasant and friendly. Oh, and the Danish, tea/coffee, and popcorn is a nice touch. Waiting area with big screen TVs is comfortable. Nice attention to customer needs.

Consumer beware when dealing with this shop. They are the... - joepierce75

Consumer beware when dealing with this shop. They are the poster child for what causes people to be leery of Auto Repair shops. It is safe to assume that most people (especially those who may not be very car literate) wonder if they are getting a fair deal or are being ripped off. If you go to San Tan Auto, I assure you that you will be ripped off. They are for lack of a better term crooks. I had a check engine light on, and over a month or so I replaced several parts. 1st the Mass Air Flow Sensor, then myself and a friend who is a ASE Cert Mechanic installed new O2 Sensors on Bank 1. I got the light again a few days later before I was able to put it through emissions, the O2’s for Bank 2 were setting off the code this time. My friend was very busy and I simply wanted to pay someone to do the O2 Sensors to avoid the hassle. I Called several places, San Tan Auto gave me what seemed like a fair estimate. I took my truck in and they took 25 min to do the repair. 1st red flag, the owner Hector, charged me the full hour when .5 hours labor would have been more fair. Red flag 2, after they pulled my truck around, they told me they had reset the codes, and this was basically the last thing left to replace to cure the code issue I was having. Yet before I even got out of the parking lot, the light popped back on, thinking they had forgotten to reset them I pulled back in and asked them to check it. They told me they were getting “another code” that was the O2 Heater code. They said I would need to bring it back to have them do diagnostics and trace it down to figure out where power issue was. Something felt wrong, so I called my friend (the mechanic) and asked him who he would recommend taking it to. He recommended a shop and I took it there. That shop (who I had a great experience with) told me that San Tan Auto had installed the wrong O2 sensor upstream on Bank 2 and that it was not even connected. It was installed, but the connector was completely different than the one on my vehicle. Clearly a certified mechanic as they represent themselves as at San Tan Auto would know they were installing the wrong part, and if they were not smart enough to figure that out they there is no chance they did not know that it could not be plugged in to the connector on my truck. What was the end game for San Tan Auto? Install a bad part and get me to bring it back to charge me more for diagnosis not necessary so they could eventually fix it and charge me more un-necessary funds. Clearly they were scamming me and I have spent the last several weeks trying to get my money back from them and the owner Hector has only refused to acknowledge fault and repeatedly hung up on me. I would recommend you avoid this shop, they are the worst variety of shops, one with no integrity. Looking for a good shop that will offer integrity and professionalism? I recommend White’s Integrity Auto @ 480-988-5180.

Worked us in and no charge! - Holbrook fors

We were traveling cross country and had a problem with out taillights which was very scary because we are hauling a 27 ft travel trailer. They worked us in on a Saturday and found a missing fuse which they replaced at no charge. Another couple traveling thru had an electrical problem and were so impressed that the service department responded so efficiently. The receptionist was incredibly personable and the service manager was great showing us how to get to the secondary fuse box (not so easy) and explaining what caused the problem. Great experience and we’re back on the road after a short delay on a Saturday afternoon!