Service on my Macan GTS - 986box
Rick was outstanding . Despite a very busy service schedule he prioritized my service due to seriousness and managed my service in timely fashion . He provided me with s loaner and regular updates on my service .
Top Reviewed Service Specialists At This Dealership
BMW Concord Collision Center is better than the rest!!!!!!! - kevinb
I met Kevin Miller immediately upon arriving at the collision center for the first time. Great attitude and just a really nice guy. My BMW is very important to me and I am known as being very, very, very picky when it comes to my cars. Kevin put me at ease and explained how my BMW would look when finished. The X5 looks new, so new I had a Xpel clear bra put on it for protection. Kevin was so helpful and the finished product looks so good, I will never consider bringing my vehicles to another shop. My niece thought their work was so good, she brought in her Audi . Thank you, Kevin, David and "Mo".
Excellent fit and finish - aloeocpm
Great help from the start
And really nice finished work cleaned car really well
Helped me with parts from China as option I want to see and maybe avoid
In this car
And I did wow thanks so much
Audi Q7 - Bunni77
Decided to go look at the Audi Q7 and see if it was the car we would need for our family. Wow! Love our new car! Syed Ali is a wonderful salesman great working with someone who really loves his job and very personable, knows the Audi cars and took us through the transaction with ease!! Go see him you will not be disappointed. Thanks for all you did to get our new beautiful Q7! We are so happy!!
Very pleasant experience - Otis
Everyone at the Toyota dealership were very nice and helpful. From the vehicle drop off to the cashier.
Everyone was helpful and polite and service personnel were informative yet they were not pushy with up sales.
good service - zhang1980
melody is so amazing helpful?best service in rusnak auto group service?she did it only one day , if break area have more food is better?
oh reception lady so pretty,i like it,god job?
Amazing - Tommy
They did a very good job on my Tacoma.
Fernando Esquer help me all the time with any question that I had great customer service
Car came back with damage twice. - christerm
Had my brand new 2018 BMW 530e in for installing lowering springs. It came back with incorrectly installed rear deck shelf. Took it in again to have it fixed, it came back with a chipped front bumper. Only way to fix it is to replace or repaint the whole bumper which i don't want to do on a brand new car. Nice guys, but would not leave any newer car there again.
Everything went wrong I have been waiting for my car 5 weeks - Zdenek kloz
I have been waiting for my car 5 weeks and it was not finish I had to go twice to the vW dealership to finisher
Bad service - Mannyxx
I came today to get an oil change 02/02/2019 I’ve been coming g here for years. Since I bought my hummer here. They had the best customer service but today my husband forgot his oil change coupon And the wife could not find a current one to send to me. They did not honor the one I had. And not only that the service man Felipe cornejo 8345 was the rudest nastiest person ever Thinking in not coming for anymore service here
Horrible! - Mike Toups
They kept my car for 3 months for a repair that should have taken 3 weeks. Worst part Brian and office manager don’t return phone calls and when you do get them on the phone they can’t give you any time frame on your car. They blame my insurance company or the Mercedes dealership for the delays. Offered me a $500 rebate after the fact but I would have to sign to not disparage them in any way. I told them no way I would not give them a review. Stay away from these people. They don’t care!
I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp
I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!