364 California Toyota Service Centers

friendly staff, quick service. Offer a package deal for... - SCLKKY

friendly staff, quick service. Offer a package deal for future service. Convenient hours on weekends to drop off and pick up. Offer Lift after drop off.

worst dealership ever, rude customers. - Faith

worst dealership ever, rude customers. Drove almost an hour for an appointment for them not to help me. Don’t come here.

Excellent service friendly behavior satisfied customer - Vikramchauhan0114

Excellent service friendly behavior satisfied customer service I like the service it was amazing experience

Always great customer service with Bobby & Dory… Car and - VOLS.TEXANCHIC

Always great customer service with Bobby & Dory… Car and service team is always excellent efficient and quick very courteous. Thank you.

Been going to this dealership for service for over 30 - ed.heyman

Been going to this dealership for service for over 30 years. Fast, efficient, clean, comprehensive and very customer friendly.

This dealership provides very efficient and reliable - polecat_decent0a

This dealership provides very efficient and reliable service. The service person I worked with clearly explained the work that needed to be done. Although the waiting area is beautiful, the tv was on too loud so I went outside to wait.

They did an amazing job I recommended to everybody. - Mountainzboy23

They did an amazing job I recommended to everybody. And on time. Thanks you so much

Daniel is the GOAT. - Stephaniecuevas70

Daniel is the GOAT. He communicates very well. He helped prioritize the recommendations. I only service my car at Torrance Toyota because of him! He deserves a big RAISE.

Steven Caballero provided excellent service and - JR

Steven Caballero provided excellent service and explanations. He gave me excellent updates and recommendations throughout my time at the service department.

Fantastic staff, friendly, easy to work with, - ZBD

Fantastic staff, friendly, easy to work with, accommodating, available, and flexible. Have purchased several new vehicles from this dealership and utilized their service department for many years. Highly recommend.

I would like to thank you Tom. - gavinelder11

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!!

As always, I knew I was in good hands when I took my - johnsonje

As always, I knew I was in good hands when I took my Toyota in for service. The service team has integrity and do a great job. They also provide pick up/drop off within a 5 mile radius, which is so important for the average individual trying to do all the things while servicing their car. As a teacher who takes care of many, it’s a true breath of fresh air to feel taken care of by Toyota. Special thanks to Martin; I appreciate you!

Bathroom is clean and organized. - Oviedoca10

Bathroom is clean and organized. Coffee station is well stocked. Employees were engaging and respectful. Carlos Peña and Wilson are great and always provide amazing service.

Good service you explain everything my car need and show - Lu

Good service you explain everything my car need and show me the video what you did to my car.

Service advisor was great, I all come to this place and - Muhammadjon

Service advisor was great, I all come to this place and customer service very good

Aron is always approchable, positive, helpful, patient, - Alex

Aron is always approchable, positive, helpful, patient, kind, professional, and knowledgable. He gives me great deals and lets me know if anything else is needed to service my car and allows me time to give him the okay before he does the extra work. His mechanics are clean, safe, reliable, and respectful. They always return my car the same way I left it. I am very grateful to be part of this company and recieve this service. I recommend getting Arons service, i trust him with my car 100%! Ive never felt more comfortable with another mechanic than I do here with Aron.

Always great service when visiting and all staff are - gus

Always great service when visiting and all staff are helpful and informative at every visit.

Excellent communication made our service appointment very - jjespinoza77

Excellent communication made our service appointment very easy, service customer representative very professional he reached out to me to let me know that he was not going to be available when I went to pick up my vehicle so he made arrangements for someone else to finish up paperwork with me

Cole, went out of his way to search other Toyota - Mike

Cole, went out of his way to search other Toyota dealerships, for a part on my 2009 Tacoma.

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

I received excellent service, Jose Wong is a very good - Sonia Gasga

I received excellent service, Jose Wong is a very good representative of your business, everything was nice and fast.

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

Friendly staff, they communicate well when getting your - gabecaliwag0614

Friendly staff, they communicate well when getting your vehicle service. It felt like they worked to accommodate my needs.

Keep up the great service. - Engelgene03

Keep up the great service. My wife just. Bought new Toyota a few weeks ago

Nothing but problems since I bought the car. - OMAR.CABRAL

Nothing but problems since I bought the car. The customer service after purchase is the worst. No follow up nor call backs when ask about certain problems with car. I will not recommend this Toyota dealership until my problem is corrected. . No th am you.

Excellent service! - LD

Excellent service! My car was serviced promptly, and the Service Advisor Robert Centeno was professional yet personable; easy to talk to. Clear communication and a smooth experience overall.

Friendly and great customer service will tell my friend - MHARUN

Friendly and great customer service will tell my friend and family about the Hanlee Toyota

Derek did a good job dealing with a mistake. - ben-R

Derek did a good job dealing with a mistake. It started with a flat tire. I'm used to having 4 tires that hold air. Three is insufficient. The tire shops needed a week to get a new one (fairly new car). I called the dealer where we purchased the Toyota Crown. The person on the phone from the dealer said they could have it the next day, and set up an appointment for the next morning. This was great. Next morning I arrive at the scheduled time. The greater seems confused. I show them the text message confirming the appointment. Seems the appointment is not in their system. Not so great. The service writer, Derek, thinks to check on the tire and sure 'nuff, it had not been ordered. Not great. It's about 38miles from my house to the dealer. On the temporary, not to exceed 50 MPH spare. Derek took responsibility for the screw-up and got to work. He located the tire. He figured out why it went to the wrong dealership. He got another ordered. Good. It arrives Monday. Not so good. Another 76 mile round trip on the temporary spare? Nope. He arranged a loaner car for the weekend. Great. The real world can be messy. Stuff happens. People make mistakes. What matters is how we deal with our mistakes. Derek took responsibility on behalf of the dealer and dealt with the problem. I had 4 wheels over the weekend. His attitude made the need for an extra round trip to the dealer less than ideal but acceptable. And with the loaner car, safe. This is how problems should be dealt with. - one star for the error with the order. + 4 stars for dealing with it.

Very happy with the service at this dealership. - barbrichards1

Very happy with the service at this dealership. Everyone was very courteous and helpful. My car was taken care of and I am happy with the work.

Great experience with Tony who helped us with technical - Bill

Great experience with Tony who helped us with technical stuff in on our RAV4; Very knowledgeable, patient and “Great” customer service skills. Thank you Tony.