52 Florida Genesis Dealers

Sucks! I found out the connective services on the car... - fsugurl1967

Sucks! I found out the connective services on the car did not work after I bought it and still does not work 5 weeks later. Calls to corporate don’t help. And the Sales Consultant, Sam Weist, is a total liar. Found out a week after I bought the car it had been a rental car. I was told that by Sirius XM radio and Genesis connective services.

Best new car experience. - Florida Jim

This was the best new car buying experience I have had, and I have been buying new cars since 1984. They were professional and knowledgeable. They listened to what I wanted, and then directed me to the vehicles with the most incentives, rebates and value for the dollar. They offered their best deal up front (better than other dealers), without the repeated going back and forth between the salesperson and the sales manager, which led me to leave the lots of several other Genesis dealers in Central Florida. Very refreshing. If you’re looking for a new Genesis, go here first.

My car search has been going along for 2 or 3 months....... - tjk850

My car search has been going along for 2 or 3 months.... different brands, different dealerships, different experiences. I recognize that right now is the worst time possible to be looking for a car. (2021 - chip shortage - 10% over MSRP, etc etc) - My experiences thus far dealing with my trade-in, dealing with silly dealer fees, being treated as though, unless I wanted to pay far above MSRP, I was literally invisible to sales people. My first experience with Hampton Genesis was far and away different from every other interaction I have had, whether it be in person or on the phone prior to today. Today was a joy. I was greeted on the phone by Dan Ewbank. Please ask for him should you be interested in a Genesis. The word that comes to mind with regard to his persona and character is, Kind. He is the antithesis of 'pushy' - he merely goes about his interactions with kindness, calm, compassion, and professionalism. I ultimately didn't buy the G80 I went there for..... but it was for reasons in my head, having nothing to do with my time at Hampton. Every person there was wonderful. Everything was incredibly transparent and fair. The numbers really were the real numbers. I had complete trust in what was happening during my time there. The Sales Manager (I think) was equally engaging, fair, transparent, and professional. This dealership has single-handedly made me a Genesis customer and when the time is right, a Genesis owner. Thanks Dan Ewbanks for your efforts and your time.

Carolyn Davis made the buying experience seamless! - silversprint

Carolyn Davis made the buying experience seamless! She had the car ready to test drive when I arrived and I ended up purchasing that day. I love my new Genesis :)

Recently made an out of state purchase completely over... - HMcKnight

Recently made an out of state purchase completely over the phone. They arranged shipping and made it as easy as possible considering my circumstances. Erica was very knowledgeable and helpful. Rafael in finance was also great.

Dealership never completed the DMV paperwork for my - Sunshine

Dealership never completed the DMV paperwork for my license tag. License plate readers pulled up my car as having expired plates even though i have 2024 tag and registration provided on my day of purchase. Poor service. It took 7 days to finally reach someone at the dealership that could handle this issue. I was transferred to full voice mails and extensions with no answers. Asked receptionist for the branch manager to call me. No one called. When i spoke with Gary in finance on July 15th after 5 days of trying to speak with someone in charge. He stated he did not include the 2024 tag because it was over 2 months till mine expired. He then stated i needed to go yo DMV to handle this because he did not include the renewal. I told him. "That is not true." I suggested he look that up. He said he had to check with another department to verify if they included the renewal. I explained they did because I have the tag for 2024 and the registration. Gary claimed he would check and call me Monday morning. Monday morning no one called. I have to call dealership again. Gary kept interrupting me while trying to state Big issue. Received email from Gary blaming tge DMV and now states they are sending information to DMV to update their records. I have been inconvenienced several times by being pulled over by police for this issue. This should not happen.