116 Florida Mercedes-Benz Service Centers

Best experience and best service Great customer service - yudysimon26

Best experience and best service Great customer service vey happy with the deal and with the car payments

The 3 gentlemen singled out below are a pleasure to do - paul

The 3 gentlemen singled out below are a pleasure to do business with. Total professionals in all respects.

Very helpful friendly kind courteous knowledgeable of the - wheeler810

Very helpful friendly kind courteous knowledgeable of the product they represent and I would recommend them to anyone considering buying a Mercedes

Great customer service. - Cfeely01

Great customer service. Quick and efficient. No hassle. Joe Trozxo was wonderful to work with!

The service we received at Mercedes of Bonita Springs has - Carol16

The service we received at Mercedes of Bonita Springs has always been stellar. This was no exception. We are extremely pleased to continue doing business with your company.

Metry is always exceptional and takes care of everything - JMALLETTE

Metry is always exceptional and takes care of everything we need every time I need to send something to him.

I’m always reluctant to write reviews, but in this case I - MM

I’m always reluctant to write reviews, but in this case I have to make an exception. I’ve always heard Mercedes Benz service is exceptional. After all, it is Mercedes, why wouldn’t it be? My experience at Mercedes Benz of Naples has been hands down the best service I have received from any dealership including Lexus and BMW. I purchased the extended warranty product with my new GLB250 which included free towing and replacement tires on the event of a flat. Less than 6 months into my new car, I had my first flat tire. I was on my way to the airport at 4:30 on a Saturday morning. I pulled over to assess the damage. It was a full blow out. No possibility of repair. I contacted a towing service and waited in my car for an Uber to take me to the airport while cars were buzzing by me in the dark at 80 miles an hour. I luckily made my flight. On Monday I flew back, picked up my car at the repair shop after hours. The next day I contacted the Insurance company to process my claim, only to be told that my call had to be initiated before the repair occurred. I explained the timing and circumstances surrounding the flat tire and was told I should have called on Monday when they were open. I explained I was flying on Monday with no opportunity to call and the paperwork with the phone number and warranty information was located in the car at the repair shop. They denied the claim. I appealed the claim only to be denied again. Thankfully, with one phone call to Mike Brin, my sales representative at the dealership, I was written a check to cover the cost of the new tire in full. Mike contacted Nancy Mathis, the service manager who quickly resolved my problem for me and cut me a check through their service department. I didn’t expect that they could or would help me, but was pleasantly surprised how quickly both Mike and Nancy worked to get my problem resolved. Most dealerships talk about service. This one actually delivered. As with all customer service, it comes right down to the people who make it happen. Mike and Nancy were exceptional and deserve to be recognized for their efforts. I am eternally grateful for their willingness to go above and beyond what I expected.

I bought my ML 2:50 from them about eight years ago, they - Attegator

I bought my ML 2:50 from them about eight years ago, they do all the service and after 106,000 miles. It is still like new. Great service department.

Frank and the rest of the service staff are outstanding. - Bill G

Frank and the rest of the service staff are outstanding. They are very thorough and keep you informed throughout the repair process. I highly recommend taking your Mercedes to them!

Excellent good job good costumer services I’m happy to - Perpetuanoel luc

Excellent good job good costumer services I’m happy to bye car and dealer and fort Myers

The repair work is excellent and their entire operation - Dellamae wuincy

The repair work is excellent and their entire operation is first class from the estimate for repairs, car rental service and final product.

Courteous, professional staff. - janicebradley

Courteous, professional staff. Work was performed during time estimated. I would recommend AutoNation without reserve.

Excellent job! - Sonia

Excellent job! The Collision Center kept me informed and did an excellent job. Thank you!

Professional, fast and friendly! - Dandwalt01

Professional, fast and friendly! As soon as you walk in the door you’ll be greeted Then walked through the process to get your vehicle taken care of!

Excellent Dealership, Collision center is top notch. - earman20

Excellent Dealership, Collision center is top notch. Work was completed ahead of schedule. Highly recommend. RJ was helpful every step of the way. Very pleased.

My service appointment was easy to schedule. - craigwlind

My service appointment was easy to schedule. The ASM was welcoming and had all my information and concerns ready..

Sara is incredible. - Dadams52

Sara is incredible. Top notch. I asked her who she was hired by she said the GM. I said smart man. My side mirrors are all screwed up and my ac controls are not the same.

I was very upset by the services center of Atlantic Blvd - Halla

I was very upset by the services center of Atlantic Blvd this time, my sister dropped my car at this center for an emergency case yesterday, and today I received a text msg from Someone named Bryan Wilson to come to pick up my car because it’s done, when I arrived to the center asked about Bryan nobody responded, someone from told me that I have to go to the cashier, when I finished with them they told to wait outside without any explanation, so I left the center very upset, didn't know what happened to my car and with very bad experience. It was the worst time ever with Mercedes Benz services.👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Thank you so much Joah for helping me with my mustang - Texasmade2366

Thank you so much Joah for helping me with my mustang yall really know what yall are doing I wouldn't take my car to nobody 💯 else

I love the service department, and Rafael Pena has taken - Adam2FL

I love the service department, and Rafael Pena has taken great care of me for many years now!

I bought a preowned car and later discovered a small body - Anna

I bought a preowned car and later discovered a small body defect. They scheduled a service appointment and fixed it promptly at no cost. Great job!

I had issues with my Mercedes Me App and Wendy Robertson, - Chelsee

I had issues with my Mercedes Me App and Wendy Robertson, who is apart of Mercedes concierge, helped me the entire way. She followed up with me multiple times and made sure everything was working as it should be. She’s a great asset to your company/ team.

Rodney was very professional and kind. - Rosaholseyrn

Rodney was very professional and kind. The young men who checked me was outstanding as well. I enjoyed the food provided

Excellent service. - Masticater16

Excellent service. Our car looks brand new. Would definitely use them again. Highly recommend them.

My service advisor is Jonathan Vargas. - convertible girl

My service advisor is Jonathan Vargas. He is knowledgeable and pleasant to deal with. My service requests are always handled professionally.

I was always life going to the Pompano Dealership! - Macey Markowitx

I was always life going to the Pompano Dealership! Koby is fantastic and the rest of the staff Keith and Robert are great.

My service advisor Polo did a great job for me during my - toddpell2020

My service advisor Polo did a great job for me during my last visit. He was prompt, professional and courteous. I've had some issues here in the past so I'm very happy to be able to work with him. He gets 5 stars. I rated the dealership a 4 overall because of some prior issues as mentioned.

Jordan and Walter always do a great job. - Bkcarey

Jordan and Walter always do a great job. Jordan’s product knowledge and customer service is top notch.

We scheduled some major repairs to out vehicle through - Wkirby049

We scheduled some major repairs to out vehicle through Lindsay. She kept us informed every step of the way. After the repairs we saw a lovely blue convertible. We were surprised to have Claude work with us. He had sold us a convertible three years ago. He is an excellent salesman. He has already checked with us twice since we drove the car off of the lot. Great staff.

Service for my tire was excellent. - bdrgrace7

Service for my tire was excellent. I did not have to wait at the center. I got a Lyft to my destination complementary.