143 Hawaii SRT Service Centers

Honda Windward always takes care of us and my car. - Kaltre1

Honda Windward always takes care of us and my car. I came for my B oil change and also got my fluid and air filter changed, but then Justin called to inform me that a technician had noticed there was a fluid leak on the back suspension. Justin then gave us the details of what the technician saw, shows me and my husband the pictures of what the technician saw and how much it would be. He also helped order the parts and will call once it arrives.

So far so good thank you! - RENEE G

So far so good thank you!! Thank you Sean and thanks to the parts dept.

CUSTOMER SERVICE is the reason I drive 18 miles and 35 - SEANB.

CUSTOMER SERVICE is the reason I drive 18 miles and 35 minutes to this location. I had a solid discussion with Will for 10 minutes on the issues with my Ford Escape. He told me what he thought was wrong with it, told me the ballpark it would cost and the time it would take to complete the process. Will called me to provide me updates along the day and gave me his opinion on the issue. Trust was the number one reason I will be going back to this location. I trust Will and I trust this location. Yes, it was a pain to take the time to drive to the location while passing other Ford Locations but driving away, I knew I was taken care of. To say thank you to the team, why not make some Choclate brownies to say, Thank You! Thanks Will and team. Sean B.

Rick always keeps me informed and I feel like I can trust - DUCK525

Rick always keeps me informed and I feel like I can trust him. His personal touch means a lot to me.

They help me right away; The return my phone call. - JUANLUDD

They help me right away; The return my phone call. I explain my situation the work with me. They’re honest and compromise what they do for living and that’s very helpful and I am grateful thank you Honolulu GMC.

Mr. Ron Cassidy's advice made us 'very happy customers'. - yufong808

Review for Mr. Ron Cassidy-Asst. Service Manager- August 30th 2019 from Okoji & Associated Realty, Inc./Robert Castro (RA) and Yu Fong Okoji (PB): Remarkable customer service from Asst service department’s manager Ron at Pacific Honda. He is an excellent communicator as well and easily understandable regarding the situation with our car. Ron also ordered the right part needed and informing us it was needed because of the corrosive effect of the blue particles/powder from the battery area. We appreciate his expertise and excellent service performed from the very first time we worked with him. Ron was very informative and offered a few obliging suggestions to keep my 2015 Honda CRV car at its best for a while until next service. 8) *In the past 12 years plus, we’ve had excellent service in a long period with Honda Windward with Kevin Juan, who left Honda for new venture opportunity; yeah…we’ve felt displeasure to see Kevin Juan, who left-Windward Honda for other opportunity! * 9) This was our company’s first time to bring my 2015 Honda to Pacific Honda to get service. Ron has a good spirit & good character, it was a grand experience on the 30th, we both agents enjoyed Ron’s smiles and enthusiasm on his working area. Oh…in fast fashion and asking Ron if he receive our business card and some of our business’ information about our company, which is ‘to mean our company’s car needs to be in good condition at all time and we glad Ron gave us excellent services. We can feel that he listens to our problems. In one incidence in our conversation, I said to him, ‘saving one soul at a time’, which means he is saving us from ANGUISH STATES OF MIND when our company’s car is not in working states- battery was full of blue dust, and with bubbles around the entire battery’s surface. 10) We’re grateful of his effort along with his team in Pacific Honda in assist us to clean the battery area with the right tool. He also explained a couple possible ways that water could get in there. Either by human error, or mechanical error. He is truly there to save/service our car/public servant. He has a heart of professional business spirit, which is what we need in the situation of in needs to meet our Real Estate businesses’ appointments. Ron is a great advisor to work with and our company highly recommend him at Pacific Honda to our clients, personal friends, relatives, and our business friends. And recommend people to Honda’s selling department business through Ron as well. 11) Finally, my agent Robert Castro and I were very impressed with Ron’s outstanding knowledge of car parts and his team of mechanics at Pacific Honda service department. Ron is an ingenious advisor and we hope to show to the world of his devotion in Pacific Honda. Our company believed he is more than allowable starts we can indicate about him, his working spirit amazingly exalted in our eye, a minimum allowed of five stars are for Ron’s existence on the 30th. 12) Ron and his team of technician in the service department worked tireless-in good working spirit with Ron’ running around, up and down from his highchair sitting, and pushing the cars in and out of services department that is impressive.

Omg! - Unique

Omg!!!!! Where do I start?!!!!! I tell you where with Wade Szameitat!!!!!! He did such an amazing job taking care of my situation. He put me at ease and when he said trust me, he meant it!!!! He made sure I had a way home and promptly called me when my suv was finished. He went above and beyond with AWESOME CUSTOMER SERVICE!!!!! Thank you Wade, you added a new scale to AMAZING CUSTOMER SERVICE!!!!!!

Great service starting with great communication between - Sasalynn1950

Great service starting with great communication between Nicole and Thomas. Always look forward to working with them.

Thomas was very professional and easy to talk to. - carangihanjudina

Thomas was very professional and easy to talk to. He answered and explained very well. He knows how to follow up and verify things for me.

Got my car service for 80,000 and a turn in for recall. - Guy24

Got my car service for 80,000 and a turn in for recall. Services and people are great, the cost compare to the mainland is ridiculously high. I paid additional 500 compared to the price in mainland and I've been going to mercedes for years.

I have been going to Tony Volkswagen since 2013 and - e3johnson13

I have been going to Tony Volkswagen since 2013 and purchased my current vehicle in 2019. I have been very happy with my experience. The 2 vehicles I have owned have been very dependable and fun to drive. I have experienced workers that didn't have my best interest in mind but have quickly seen them disappear. I plan to continue my relationship with Tony VW.

Chris Ibarra and Mark Hironaka was informative and - Jblc2000

Chris Ibarra and Mark Hironaka was informative and professional I would rate bmw Honolulu A+

Great Service. - Mr. X

Great Service. Everything went as planned. Service center did a very efficient and exellent job.

Great Service and great Staff Aloha Much Mahalo Merry - rnazz88

Great Service and great Staff Aloha Much Mahalo Merry Christmas and and Happy New Year!

Great, consistent service from all the service advisors. - rodespinoza

Great, consistent service from all the service advisors. The service department is the best on the Island.

Shayna provided outstanding service and went above and - Candace

Shayna provided outstanding service and went above and beyond to ensure the entire process was seamless. She is charismatic and efficient, warm yet professional. The team completed my car earlier than I expected and did a great job. Tony Honda will now be my go-to for car-maintenance. Thank you Shayna and team!

If I could give 100 stars I would. - Nisha

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck.

Acura Honolulu took me on a stand by appointment and had - nateinhi

Acura Honolulu took me on a stand by appointment and had me back on the road within the hour, outstanding service by Paul, Rueben and service staff, even the receptionist who booked my standby appointment, fixed my mirror and did a multi point check, very much appreciate their attention to detail and timely work aloha to Acura Honolulu

Ken at the service department always goes above and... - shayla&thomaskoomoa

Ken at the service department always goes above and beyond! He gets me in with short notice, gives me a rental car and even delivered my keys that I forgot in the rental! I will continue to purchase future cars with Acura in order to utilize their service department. Super happy customer! Highly recommend

Eugene really helped me get a better understanding of the... - Kirk

Eugene really helped me get a better understanding of the usage of the voice commands for the navigation system and helping me get the correct cargo mat for my KIA Soul

Service Above and Beyond - Eileen

I took my car in to be detailed, surprised at the very reasonable price. But my surprise at pick-up was unbelievable! I have been driving around for 1 1/2 yrs with a large dent in my fender as it was going to cost me $1,000 to have it fixed. I didn’t get the name of the young man who worked on my car, but not only was it spotless, but he went above and beyond, popping the dent out! My car is like new! It’s service like this that keeps me coming back to Kia Hilo. You have a customer for life. I can’t thank you enough. Mahalo, Eileen Stensrud

GM Allen was Incredible, Very Knowledgable,, George the - konatae55

GM Allen was Incredible, Very Knowledgable,, George the Salesman Very Helpful, Service Manager Ryan is Very Good and Very Helpful when Needed… I believe Aloha Kia Kona is a Very Good Option to Do Business With… I have been doing Business Exclusively with Aloha Kia Kona for 5 Years…