11 Hawaii Toyota Service Centers

Girls in service department have no personality. - mtopaz

Girls in service department have no personality.. I didn’t feel welcomed or comforted of the amount of time i had to wait for my service to be done. Only cause of a recall i was there. I will not return or give them my business in the future. I’ll give someone else my business for service .i had an appointment in the morning and waited all day. What’s the sense of scheduling an appointment. Should have told me would take all day ahead of time. Is it because I have a recall I was put towards the end? And no one follows up with you, you have to ask ,what the status. is. Maybe my review might not matter but if I was a happy customer i woulda’t be writing this review.

About 1 and a half weeks ago I sent an inquiry regarding - mboeckelmann

About 1 and a half weeks ago I sent an inquiry regarding service for my Rav4. I then left a voice mail on the service number on the 13th of February. I have still not heard a word from this dealership. I am a permanent Maui resident and I have bought multiple Tpyota's in years past on the mainland. I have never experienced a worst level of service. They could at least leave a message that they cannot help due to manpower staffing levels or current workload.

UNACCEPTABLE SERVICE!!! - Toyota2017

We purchase a SUV here at first the costumer service are good but then after we closed the deal and one of the service that we add on is to have a Tint in our vehicle. We made an appointment and the day before the appointment, they rescheduled it without really telling us the reason, then when it's time to do the tint, they took about 1.5 days before they finally said it's done and come to find out, they drove our vehicle 21miles! We didn't even driven our brand new car that far since we purchase it!!! It's an unacceptable!

Bad repair service. Long wait and refused to fix the problem - Localboy

Never buy the extended warrity from them. I had brakes problems from day one after buying the car. The service wait was 4 hours and they could only tell me that they was not sure what caused the noise on my brakes. And then they tried to pass on problem to me. I will never buy or refer any one to them. I changed brakes 2x in the pass few months. Don't go their you be sorry......

Great service after 13 years since last new car! - 12345

It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal. My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.