Honda Civic repairs - Kbaz
Excellent service department, had a computer issue and they got me in the same day. The repairs were done quickly, and explained everything very thoroughly. Very friendly staff.
Our experience - Puckett deana
What a great place to deal with- thank you to Jason Goble our sales rep!!! Love our new 2019 Ridgeline!! Had a really bad experience at Bill Walsh Honda in Ottawa when we were trying to buy it was so upset we almost decided not to buy anything. Then we decided what the heck let’s go out of town and so glad we did. They are a great group to deal with all were friendly got a better deal then Ottawa offered. All around great experience do not hesitate to give them your business!
2 new car purchased - 1977rickey
I came in to see Nora the manager and Harris my sales person like always there were very helpfull and understanding my situation they made it so easy considering the last dealer I went to was grossinger in Chicago on western they are scammers and the lie come to castle for a great deal see Harris and Nora and Dan was the lease manager also very helpfull
missing wheel lock key - Acesnick
I am here to give a thumbs up to Sales person Chance Drake for helping me out with a problem about missing Wheel lock key.
I bought my 2017 Honda Civic sport hatchback back in July 2017. They have a mcgrath advantage for a free year of service. So they are the ones whos servicing my car, After a year, I'm on my own, I am attempting to rotate my tire thats when I found out I am missing the wheel lock key. I never touch my car for service and they are the only ones who serviced my car. So I immediately went to the dealer to asked for a key. Mr. Chance Drake is the one I approached. I told him my situation and immediately help me. Looked at my tire and try to find a wheel lock key spare. He even asked for other tech Matt, and they all went to check my tire with some other techs that I failed to asked for their names. I truly appreciate their help. After a couple of minutes at back and forth looking for the right key, finally Chance found a spare key and I was expecting to pay some for it. But he just give it for free. I was surprised he did that. I am not there for service and he didn't hesistate to help me. I know it sounds like "it's just a key no big deal" but if you're in my situation. After a year you just found out that your missing a wheel lock key and it's hard for you to convince them that you did not lost it and blame to them. He understand my situation and helped me immediately and that where I am mostly impressed at. He did exemplary job and because of that I will purchase my next car with him in the future.
I don't usually write reviews especially long ones but this is some situation that you must give creditr to someone who did something special to customers. Chance Drake is that man for me. Highly recommend when you do business on this dealership. Thumbs up!
Great experience, very professional and friendly - Carmen
If you’re going to get a new car or lease one, just ask for Mohammed. He is awesome! Excellent knowledge of vehicles and very friendly. Helped me the get the right car for me, not pushing to just get a car. I leased the car almost a year ago, and I’m more than satisfied. I love it!!! Whenever I have questions or I need an appointment for service Mohammed is on top of it, responds right away and make it happen! I really appreciate your help! Thanks so much Mohammed!!!
Car shopping - TJcarshop
I worked with
I had a great experience working with Wendy. Enjoyable and not pushy at all! Definately wanted to buy a car from her!
Not applicable - NeedaHonda
Not much to say about the company overall. The was with issuer with sales but the manger tried his best to fix the issues I had.
Crooks liars and dis honest - Planethondamatteson
Most of the nice reviews are from them or family and friends to sucker ppl to go in . Don't fall for it. As soon as you buy the vechile and sign the contract the bank pay them in full. What ever problem you have after completing the sale you on your own .. They change from being very nice and very professional
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