139 Illinois Buick Service Centers

Beau was great when I bought both my cars He is great - Donrod

Beau was great when I bought both my cars He is great funny and very knowledgeable about the car ❤️❤️

Marquardt did an excellent job fitting the four new - Bb

Marquardt did an excellent job fitting the four new Bridgestone P245/40R20 95 V rated tires. Mike Hubbard was the service consultant and Brett Tiltges was the mechanic. They are both excellent at their jobs. Marquardt is the reason we drive Buick cars. We have been getting our cars from Marquardt since 1985.

Service department was punctual and super helpful in - Bobby

Service department was punctual and super helpful in making sure my car was fully operational before I left.

I was received in right away and my vehicle was taken - alanrasnic

I was received in right away and my vehicle was taken care of quickly. Very easy.

After oil change the steering wheel in my car was dirty. - lodge404

After oil change the steering wheel in my car was dirty. When I got home I cleaned it & the rag was black. The person who moves the car when finished needs to wear gloves or clean the steering wheel.

I didn't purchase my car here but I certainly wish I had. - bothofusil

I didn't purchase my car here but I certainly wish I had. Most dealerships do not want to mess with warranty work if the car wasn't purchased from them. Austin was super nice and explained everything to me. I'm seriously considering getting rid of my car. I will check here before any other dealer.

I found everyone great. - Robinsebastian56

I found everyone great. The service was excellent. The employees were very helpful and friendly.

Service 5 stars , Jim was on top every things great job , - Ashraf Jodeh

Service 5 stars , Jim was on top every things great job , I recommend Rizza service . Ask for Jim .

Jennifer & Scott did a great job servicing my car. - Happy Customer

Jennifer & Scott did a great job servicing my car. I would recommend using Bill Kay GMC.

Lots of experience people working there. - ayankle

Lots of experience people working there. Very friendly people working there. And they know there vehicles

I got in quickly and everything needed that needed to be - CONDON5122

I got in quickly and everything needed that needed to be done was accomplished in less than an hour.

very professional and helpful. - zechaeus

very professional and helpful. my work was followed and I was contacted often. Great Job.

Great place for a purchase and for service. - jlee9139

Great place for a purchase and for service. Brian in service is great! John took care of all my Silverado questions with terrific product knowledge. I will send everyone I know to Castle Chevy North.

Good with appointment timing friendly good customer - OKIAMTIRED

Good with appointment timing friendly good customer service clean ....positive people working well together thanks

Was able to bring in my Colorado for a full service oil - frankcolomer

Was able to bring in my Colorado for a full service oil change with no appointment needed. Great Service.

Always Professional - Bill 33

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

Service advisor of the year - Shadowxiii

Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.

The service technician (John Hnetkovsky)of this... - 3jc0518

The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT

Kyle Roady, my service consultant cared about my - tremainleggans@gmail.com

Kyle Roady, my service consultant cared about my experience and satisfaction. He extended himself beyond what he was obligated to do to make sure that my issue was resolved.

Tim Butterly was very helpful and courteous! - Burton8398

Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!

I'm very grateful for the way I was treated at S&K. MY... - Rod

I'm very grateful for the way I was treated at S&K. MY car was in and out of the shop at S&Ok about 6 times. Rod was always very concerned and patient. They stuck to getting my car serviced and I appreciate that I think we got it fixed now and some other things 😊

What an experiance. - danscales63

I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind my dream truck and getting the best monthly payment possible. Both Rich Heintz and Rick Ingold showed me around the place and introduced me to every body that will be there to help me out with what ever I need. I would never have found my truck or even understood all of the ins and outs of my new truck without the learned help of Rich. Rich made everthing possible for this sale to happen including workiing on his day off to get my new ready for deleavery. Thankyou Rich for everything!

Wonderful customer service! - Rtumbo

Wonderful customer service! Got an oil change with the service department, and Jose Rivera helped us. We always appreciate him.

Scary situation with check engine light on and vehicle - KOLOJAYS

Scary situation with check engine light on and vehicle showing some strange error messages. Brought vehicle in for diagnosis to find the problem. Aaron listened intently, reassured me they would find the problem and get it fixed. One solution led to another problem, which was addressed and when I left, my Terrain ran like new. :) Very happy as always with this repair department. When I need a major repair, I know where to go. Thank you, Aaron and Sydney.

Best service advisor I’ve ever had. - thecoffeyshop

Best service advisor I’ve ever had. Dave was insanely knowledgeable and communicative. I had a long and complicated list of issues and he addressed each and every one with care.

First-class team and great customer support. - Gia & Hayward

First-class team and great customer support. Mark Diehl is awesome to work with. Highly recommended!

Great deals and the staff is very patient and - Kaylingalvan88

Great deals and the staff is very patient and understanding, will definitely recommend this place for you to buy your dream car!! Shout out to Kyle Condon for helping me out.

i bought a used ford f150 up there in july. - jrmehrmann

i bought a used ford f150 up there in july. When i bought it they did an inspection and found out the breaks were close to the end of their life so cardinal put new brake pads on. Instead of doing it correctly and putting motorcraft pads on, they put on ac delco brake pads. They squeeled everytime i stopped. so i took it up there and they told me that since they were acdelco brakes that they would squeel up to 3500-5000 miles. Here i am almost 10000 miles in and they still squeel every single time i slow down. BUTTTTT, thats not even the worst part. So my truck sprung a slow coolant leak, i took it up there to have them diagnose it, they charged me 189 dollars to diagnose it and told me it was my thermostat housing and t connector that was leaking. i paid the 189 plus the remaining 289 dollars to get it fixed. it took FIVE DAYS to get my truck back. Finally got it back and about a week later i realized that it was still losing coolant. So i called up and told them and they told me to bring it back. I took it up there and they took it to look at it. At this point they told me that it was my quick release coolant hose that was leaking and the total would be 675. They than than told my wife that they were charging us yet ANOTHER 200 dollar diagnosis fee???????????? For something they had already diagnosed and supposedly fixed. I am done with Cardinal because all they are is a skeeming greedy company that will try and milk you for whatever money they can get from you. Jameson Franco was the "advisor" that tried to charge me AGAIN for a diagnosis of something that i already paid a diagnosis fee. They finally....after about 15 minutes of frustrating conversation...took the fee off after i told them that nobody DISCLOSED information to me that there would be another fee. Please be careful of what these "advisors" tell you need done to your vehicle, especially Mr jamison franco.