205 Illinois Ford Service Centers

GREAT AND FAST SERVICE FOR MY WORKS PACKAGE, VERY HELPFUL - FISHMAN79

GREAT AND FAST SERVICE FOR MY WORKS PACKAGE, VERY HELPFUL AND FRIENDLY, I WILL BE BACK AGAIN

Service - SHARIC

I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years

I have worked with Tony for more years than I care to - baines17

I have worked with Tony for more years than I care to admit. He is the best service advisor I have worked with. Tony in my experience is a trusted advisor. He always explains the issue in clear terms, explains the options, and makes sure communication it clear every step of the way.

The Best Ford Dealer and Service Dept in Will County - gmanaka1

The last time I was in for an oil change , the mechanic noticed a slight oil leak on right side of engine. The service writer (Joe Picicci) said he would schedule me to find and repair problem. I was under warranty , and the whole job was taken care of perfectly. I have purchased vehicles and serviced them since 2004 at this dealership. I highly recommend Rod Baker Ford foe service and sales. Greg Griparis

Thank you Jeremy and staff - SaderSal

It is so refreshing to see someone so 'right' for the job. Jeremy is so personable and he and his staff quiickly got us out of a jam as we were WI visitors in IL with a troubled 2016 Outback under warranty. Thank you so much!!

I had a great experience with Jerry. - tammybolton1111

I had a great experience with Jerry. He was nice polite and helped me get the car that I wanted.

Reliable service. - doninlondon74@gmail.com

Reliable service. Great communication with service needs without upsell. Worth the travel to have reliable service.

Josh was very prompt. - Schneidja

Josh was very prompt. Very nice.and very knowledgeable. He is definitely an asset to your company. Thank you for sending him.

It's a great dealership and I would love to have to come - wswarn7

It's a great dealership and I would love to have to come back and get another car from.

At Ford you get professional, courteous, and timely - Chgo

At Ford you get professional, courteous, and timely service. You can tell Ford trains and has high customer service standards.

Yes,yes,yes,yes,yep,yep, yep,yep, ya, - Gary

Yes,yes,yes,yes,yep,yep, yep,yep, ya, ya,ya,ya,ya,ya,ya,ya,

Always courteous and friendly. - c_rainey1974

Always courteous and friendly. This is now my 3rd purchase frome Hellers in El paso and wether it's service or sales the staff is always amazing.

Work is done timely and to satisfaction. - Btoney

Work is done timely and to satisfaction. Staff is polite and give thorough explanation of work done and/or needed.

Friendly, fast and reliable. - Smitty

Friendly, fast and reliable. They always go above and beyond my expectations, will continue to take my vehicle there for service!

Always a pleasure doing business with Roberts. - Eric

Always a pleasure doing business with Roberts. The Sales staff continues to be helpful. Even when your are just needing a service or repair. The service department always communicates and the car is ready when they said it would be.

The dealership was very clean with an excellent waiting - aubsame

The dealership was very clean with an excellent waiting room with complementary drinks and snacks - five stars! My service advisor, Oscar, was very professional, outgoing, and friendly - five stars!!!

NICE PEOPLE TO WORK WITH; DEALERSHIP IS CLEAN AND - TCROAK

NICE PEOPLE TO WORK WITH; DEALERSHIP IS CLEAN AND EFFICIENT. I FEEL CONFIDENT WHEN I HAVE MY CAR SERVICED HERE

Ford Dealership to get OEM replacement parts for my - MDeubler

Ford Dealership to get OEM replacement parts for my vehicle. I prefer dealing with the people who sell, service and supply parts.

Checked this place out and was helped by Jasmine! - angel

Checked this place out and was helped by Jasmine! she was great and was able to help me out and find what i needed. I will definitely be recommending this place to my friends.

Great service always go the extra mile Frank and Mark - jimjobfc12

Great service always go the extra mile Frank and Mark are the best. Will return when I need service.

Ford City has always given great service since I bought - jimmcgu1

Ford City has always given great service since I bought my car there. Of course you can't be perfect and we ran into an issue with service. Talked to Pat the service manager and she and the service center did a great job fixing the problem and renewing my faith in there great service. Thank you

Nick and the service team at Packey Webb always take care - Juan

Nick and the service team at Packey Webb always take care of me and my vehicle amazingly. I wouldn’t trust anyone else to work on my truck.

They definitely made this an easy process and i couldn’t - Mitsu/forc

They definitely made this an easy process and i couldn’t resist ! this is my 5th car from ford

I made an appointment to get my 2019 F150 in for a brake - fairlane

I made an appointment to get my 2019 F150 in for a brake fluid leak. When I showed up for the appointment - they said I didn't have one. I pointed out that I had text and a voice mail from them confirming the appointment. Didn't matter - they didn't even try to run down why they couldn't see the appointment in their system - but they were super eager to slap some alignment tools on my front tires so they could try to sell me an alignment. I told them what was wrong - I knew exactly where the leak was coming from and how it happened - so they charged $179.98 for a diagnostic fee. The service writer simply typed in my words - and that cost $179.98. They then charged me $139.50 for a brake hose that Ford Motor Company's online OEM parts website retails for $57.32 - and $704 in labor to change that brake hose. $958.51 to replace a $57 brake hose. I asked how they came to this number - got no response other than "Well, we do have to bleed the brakes, you know." Yes, you must bleed the brakes - but did you have to bleed the customer? Never again.

Auffenberg South in Belleville illinois has always - Joe

Auffenberg South in Belleville illinois has always provided me excellent service, the are professional and very knowledge and the entire staff is always ready to help.

Would get a 5 star but there service department sucks so - Stewart Holcomb

Would get a 5 star but there service department sucks so bad, treat u like an idiot, don't do work that is needed,break things while ur in there care, I was forced to sell my truck at a discount because they held it hostage for 2 months . 0 rating for the service department,

thanks for the updates - yadi

I needed my computer upgraded and it was done with no problem. they took time to explain everything that was done and am well satisfied.

Peter Corasis Is the guy to go see if you want A great - Bill Litsogiannis

Peter Corasis Is the guy to go see if you want A great new or used vehicle with a haggle free and quick process!