75 Illinois Hyundai Service Centers

Came in for regular service, was taken care of by - Markumlauf

Came in for regular service, was taken care of by Anthony. He was exceptional! Went out of his way to explain things and be helpful. Thank you Anthony!!

Had a slight alignment issue with our New Venue , called - Tommyg1814

Had a slight alignment issue with our New Venue , called John Wagner and he got us in the very next day. Great service

I really appreciated his communication and follow up as - Briceeaston

I really appreciated his communication and follow up as my car was serviced. Nick is a great asset to your dealership.

Service advisor, Eddie, was prompt in addressing the oil - Venkata Singampalli

Service advisor, Eddie, was prompt in addressing the oil consumption issue my 2018 Sonata was facing. After all the tests engine replacement was approved and replaced. Loaner car was provided when the car was in the shop. I was happy with the experience and working with Eddie.

From drop off to greeting to work completion, I had a - louk11

From drop off to greeting to work completion, I had a very positive experience. Courteous and friendly interactions with staff.

Al was wonderful and very helpful. - Earl

Al was wonderful and very helpful. He took care of everything. Always goes above and beyond. My car (Earl) is very happy going there

i wasn’t expecting to be leaving with a new vehicle but - renvamp

i wasn’t expecting to be leaving with a new vehicle but Alicia did the unthinkable! She had helped me out of an old relic and got me into a brand new Tucson!! She made something that’s stressful seem so easy. Thank you Kunes!

I never have a bad experience here. - jaynme1041

I never have a bad experience here. I needed my splash guard replaced ASAP before the winter storm hit us. Andrew was able to get me in quick, the morning OF the storm. I had called only two days ahead, short notice. They had one splash guard left in stock too. Thank you Andrew so much for your excellent customer service and patience. You really went above and beyond, Stay blessed always.

Was able to schedule an oil change for after my workday - adamssylviar

Was able to schedule an oil change for after my workday and use a coupon for additional savings. Also was able to catch up on the daily news while waiting in the customer lounge.

Smooth - TODO

Rich has usually been the person I dealt with in this department, He is thorough and makes sure all your questions are answered. I had a Veloster for a short time, but my wife has had a couple sonatas over the past 8 years and Rich is always very knowledgeable about the mechanics and technologies within these vehicles.

Great employees and great service! Everyone took great... - Lily7993

Great employees and great service! Everyone took great care of my car and I appreciated that. We were able to find out what the issue was finally.

My engine gave out on my 2013 Hyundai Santa Fe Sport SUV. - Rita

My engine gave out on my 2013 Hyundai Santa Fe Sport SUV. I knew something was wrong due to me driving so many vehicles, and due to me asking a lot of questions about vehicles when I was a little girl. I live in Illinois and work in Wisconsin and Indiana so I do a lot of driving on a regular basis. I was given a Hyundai Santa Fe 2023 rental SUV to drive and I was so pleased!!! All of the staff at this dealership is so wonderful and I think anybody that wants to work at any dealership should be trained by this dealership only. I have gone to other dealerships in Illinois and I have to say they are the best in Illinois. From: Rita J.

Excellent caring people!!! - Eddiejohn

Great experience from the parts manager to the service manager to the salesman to the financial manager!!! Got me in a truck when my car was on its last leg!! Very caring people!! Thank you all so much!!! You won’t be sorry you shopped here !!!

Trevor was great very helpful. - Vigna675

Trevor was great very helpful. I would highly recommend Phillips auto group Thank you Trevor

They Always provide great service. - Bjkw89

They Always provide great service. I buy and service all of my cars with Rosen Hyundai

Excellent experience. - Ron S

Excellent experience. John was very helpful. Quick service as well. 20 minutes in and out, including car wash.

Been there a couple times for minor service appointments. - Burger 🍔

Been there a couple times for minor service appointments. Been a good experience each time.

My Hyundai Tuscan has been at the Gerald Hyundai - andreahillard

My Hyundai Tuscan has been at the Gerald Hyundai dealership for three weeks now. It needs a new engine and should be covered under warranty. I keep going back and forth with the service department and the manufacturer. Each week they keep asking for photos, more photos, now proof of oil change services, proof of registration, signing a form saying I've been the sole owner, and a copy of my drivers license. Why don't they already know this information? Each week it's something new they ask for. I feel like they are trying to find ways to get out of a warranty which is illegal and poor business practice. I have provided everything they have asked for. I will be contacting the Illinois Attorney General, Better Business Bureau, and Illinois Consumer Protection. This is not a way to build customer relationships.

I came into world Hyundai with a good spirit and it was - sloantracy1

I came into world Hyundai with a good spirit and it was tried soon after while being checked in. I was use to being taken care of by My service rep Estovan But he saw me having complications with another rep and intervened... HE said I needed to see BK, Salesmanager.. BK Works hard to assure all customers past and present are satisfied when they leave. My daughter purchased a year ago and BK remembers my daughter's journey how crazy, right? BK was the man to seal the deal....Well today there was a decrepancy with service and my understanding of oil changes and just as calm as he helped my daughter to spend money on her purchase he showed us how to save in maintenence.... He listened well and took into consideration my thoughts of the matter and he understood why the contract would be confusing to me. He clarified my concerns with compassions and sent me on my day feeling better than i felt standings at the service desk... Thanks BK continue to display your calming spirit, it inturns calms the customer.... Continue to be a great listener by hearing your customers out completely and addressing concerns as they come....It's hard to stay upset talking to him.... TYYYYY

I purchased my new car in WI and didn't have a local - mgm444

I purchased my new car in WI and didn't have a local dealer yet to work with. I needed help attaching my front license plate. I pulled up and Dean was proactive and very helpful. He attached it for me so I could drive away quickly rather then wait unnecessarily in the service line.

Maintenance and oil change for 2 cars - sherryh

My husband and I brought both of are cars in without an appointment and Gus was so helpful and polite about taking care of us that very day. Gus explained the maintenance needed along with oil changes and everything was taken care of in a very timely matter. Gus also kept us informed of the progress while we were waiting. We have purchased 3 cars from Patrick Hyundai/Schaumburg and our experience with sales (Manny) and service has been exceptional. Thanks for always taking time to talk or be of service.

January 10-12th 2024/ My name is Jennifer D. - J.Ditzler

January 10-12th 2024/ My name is Jennifer D. Took Santa Cruz in for issues with a pull from accelerator and map/navigation. Long story is worth 1,164 words. this space only allows 778 words. Therefore, 1st day: Service person who helped me is named John Koch. At first polite and helpful, for day of drop off. 2nd day: Phone call escalated to where I was being called a liar and a thief. 2nd part of phone call – the navigation / maps worked for him. We both agreed to look at what I was doing to what he was doing when I drop off the truck in the morning. 3rd day: Ignored me upon my arrive. Gave me the silent treatment. Basically, thru the keys at me while having a tantrum about how he’d not going to help me because I ruined his night last night. John Koch has some good tendencies about him, but the few moments I shared with him he was a rude, ill mannered, disrespectful, person who lacks professional self-control.

Excellent service, a job well done, very happy with the - mitchell

Excellent service, a job well done, very happy with the work! Highly recommended, a overall great experience!

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.