1,946 Illinois page3 Service Centers

Very comfortable waiting area for service department. - sturmbecky13

Very comfortable waiting area for service department. Everyone polite and friendly. Will schedule again when the need arises.

They are great! - leenda54

They are great! Would not take my car anywhere else. They tell me what I need and make it easy to keep car as long as I can.

The service department was on time and provided a shuttle - trish8

The service department was on time and provided a shuttle to where I needed to be. When I returned the car was ready to go. Thank you.

Rick is always customer focused and professional in his - r.thomas143

Rick is always customer focused and professional in his interactions with me. He is courteous and keeps me updated on the status of repairs and recommendations for my vehicle. I thoroughly enjoy working with him!!

Could have been a 5 stars if I didn't have to come back a - KAYLYNN.KALOUS

Could have been a 5 stars if I didn't have to come back a week later on my only day off during the week and spend three hours to have them re-patch a tire that wasn't done correctly. Otherwise, great and friendly service. Was even given a coupon for my original service.

I have confidence in the work done in the Service Dept. - judipan17

I have confidence in the work done in the Service Dept. When you drive away, you know it is done. Also Carolina and Owen both do well in communicating any concerns or needs that are spotted. Thanks!

They go above and Beyond at soon as you arrive! - lara90luis

They go above and Beyond at soon as you arrive! Best service and staff highly recommend

This system would not bring up a keyboard yet I HAD to - MAUIBOUNDCS

This system would not bring up a keyboard yet I HAD to enter a min of 15 words! Poor design!

Exceptional car service—professional, efficient, and - NaomiD

Exceptional car service—professional, efficient, and reliable. Exceeded expectations with outstanding customer care and expert workmanship throughout!

I came in for oil change and used the BMW coupon. - LITTLE.KAREN

I came in for oil change and used the BMW coupon. My sales representative was very helpful and informative about the service

Went to another shop with an on-going issue I had with my - Natalia

Went to another shop with an on-going issue I had with my vehicle not starting. I decided to go to Continental Toyota and spoke to the manager Jordan and he was able take me in very short notice. Turns out the aftermarket remote start I got installed was causing my battery to drain (I don’t understand cars) They were able to remove it and I have not had an issue since! The technician also sent over a video explaining what he found which was pretty cool. Stew the other service manager was able to explain a little more in “non technician” terms to make me better understand things, which again, I don’t know cars but my car is fixed and I couldn’t be more relieved! Being stuck and not knowing what was going on with my car was such a stressful thing especially when I had my 3 kids in the car. Will be going back for future services!

They did a great job and took care of any issues that - SCOTT.BUCHANAN77

They did a great job and took care of any issues that were happening. Thanks!

I brought my truck in for service And Rebecca did a - Reginald

I brought my truck in for service And Rebecca did a great job finding out what the issue was and keep me updated. Best dealership in town

Always knowledgeable and professional service. - mekk1954

Always knowledgeable and professional service. Full explanation of the bill and suggestions on possible problems needing attention. No hidden fees.

Oi broke down on the highway had my vehicle towed to Fair - luckylucy1

Oi broke down on the highway had my vehicle towed to Fair oaks Ford and was taken care of immediately and was able to get back on the road. Thanks for the great service.

I was very pleased with my experience with the Service - ronjaco

I was very pleased with my experience with the Service Department. Mike Krapf explained everything fully regarding an inspection of an Audi A5 I recently purchased and performed an open recall on the tires. He was very easy to work with and it was one of the best customer service experiences I've had. I will not hesitate to bring the car here in the future.

Great customers service truck runs better, great job all - doogi

Great customers service truck runs better, great job all around Will continue to use the dealership for service and repairs

I appreciated how Silvana explained everything and kept - LINDAVUHL

I appreciated how Silvana explained everything and kept me posted on both cost and status.

Worked with Sebastian in service and sales with Steve and - alexpl92

Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys!

Thank you, Max, Scott, Tad, Cody. - towncar298

Thank you, Max, Scott, Tad, Cody. You guys are awesome, always great service you take good care of your customers. I think you guys are what makes the dealership great

I am very happy with the service I received when - mashaw3

I am very happy with the service I received when scheduling my car maintenance appointment through Aaron Naas. The whole process was exceptionally smooth, from the initial scheduling through to the actual service. I felt very well taken care of, and I'm happy overall. I love the dealership, very pleasant atmosphere and the facility cleanliness you will see and feel from the maintenance shop, showroom, waiting area through to the rest room.

I worked with Mike Comer after purchasing my Lexus. - kwkirschbaum

I worked with Mike Comer after purchasing my Lexus. He is very knowledgeable and patient. He helped me get the app going and showed me features I didn't know existed on the car. He is definitely an asset to the company. Keep up the great work Mike!

After initial missteps between New Sales & Parts dept, - Buyer

After initial missteps between New Sales & Parts dept, the accessories ordered were installed. Would have preferred not to require multiple service visits to get things done but Justin, Scot and Rich were helpful in resolving the matter.

good , keeps up to date - shows what need to be done - love of Subaru

good , keeps up to date - shows what need to be done keeps informed , nice waiting room

Exceptional, always courteous service from Mercedes Benz - Mags724

Exceptional, always courteous service from Mercedes Benz of Westmont! A special thank you to Mathew Poore for his diligence and perseverance in resolving a long-standing repair issue!

Quick courteous, kept me updated on all issues. - loboled315

Quick courteous, kept me updated on all issues. Always fixed the first time. Car wash is complementary

Thank you for you honest service, although a little - lousuffi

Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.

Diego is always on point, courteous and gives accurate - Martellotta08

Diego is always on point, courteous and gives accurate and detailed info about service to my F150.

Patti has been great at the Genesis service center. - Arthur Dent

Patti has been great at the Genesis service center. Helps scheduling and making sure everything gets done and you are comfortable. Very pleasant experience.

Great service by qualified people. - TRIRPERF

Great service by qualified people. Pickup and delivery is very convenient. I highly recommend them for sales and service.