120 Indiana Ford Service Centers

I've been a Jim Oneal customer for Ford purchases and - david.magula

I've been a Jim Oneal customer for Ford purchases and service for at least 20 years. Jeff, my service writer provides timely repair services and explanations of my needs and the best way to proceed with any repairs for my vehicles.

Rob is always great to deal with. - RON.SLAGAL

Rob is always great to deal with. He takes very good care of TruckPro's fleet

I have been going to Ben Davi for over 30 years. - terry3593

I have been going to Ben Davi for over 30 years. They Never disappoint me. Great Service!!!

It was good. - sgourley80

It was good. That is all i want to write I have to get back to work.

Facility was nice and organizer. - Shane

Facility was nice and organizer. Service personal were a little overwhelmed. Service manager didn't fix pre-collision camera malfunctioning and wasn't listed out on warranty bill. Most likely they didn't have it malfunction on test drive but I have several occurances registered on Ford App. Just waiting on this 2022 Ford to burst into flames so I don't have random errors popping up. But way that is a manfacturer issues. Services as average with techs repairing issues fast.

He does a really great job on the trucks. - jerryparker118

He does a really great job on the trucks. He is very professional I could not ask for a better person to work on the trucks

Prompt professional service. - mvautaw2438

Prompt professional service. I was in and out of the service center in just under an hour.

Service Department is top notch. - Mark

Service Department is top notch. They always make you feel welcome and they provide mobile service.

Castle Ford is very efficient and their customer service - shieldsnana

Castle Ford is very efficient and their customer service is great. Cole handled my recent visit and went over and above his service.

This service department does an excellent job at meeting - CELINDBLOM

This service department does an excellent job at meeting the customer’s expectations, excellent work and being very polite.

The mechanics department was very professional and fixed... - zhsearcy

The mechanics department was very professional and fixed my car in a timely fashion, and I will bring my vehicle back when I need service. Thank you, Mr. Layton.

I highly recommend having your car serviced here. They... - Natina115

I highly recommend having your car serviced here. They are very knowledgeable and helpful. I feel that they are very honest and that is the most important thing to me when doing business.

Used the new pickup and delivery service and was - Jcummings2014

Used the new pickup and delivery service and was incredibly pleased! With my busy schedule, they came and picked up my truck, did the service, and returned my truck to me without me having to leave! Super convenient!

Thank you, Jordan Automotive Group for your generosity to - linda

Thank you, Jordan Automotive Group for your generosity to the community! I was very happy to see that you loan your moving truck to the Resale to the Rescue Donation Store for the transport of my large item donation. It shows how you are giving and caring for the local community. Thank you!

Nick is a Great salesman and dedicated to making sure the - Brandonjones084

Nick is a Great salesman and dedicated to making sure the customer is completely satisfied!!

So glad I trained Mike Foore to fish and to be a great - Stratman

So glad I trained Mike Foore to fish and to be a great man of honor. Worried at first, but if he puts his mind to it he’s decent.

Always good service. - Ranger40

Good service, but still cannot fix my "Battery Saver" message that turns my radio off when I turn off the key and the message appears on my screen again as before.

It’s nice to know Jay cares about his customers not only - Jon_wasik

It’s nice to know Jay cares about his customers not only at the point of sale, but months later!

Chris and the team always do an excellent job. - Lambrightwood.glen

Chris and the team always do an excellent job. Valued customer service is always at the forefront.

Worked with my vehicle coverage to cover the tire - henrob79

Worked with my vehicle coverage to cover the tire replacement. Kept me informed on how the service was going.

I went in for an oil change. - CSmith

I went in for an oil change. Everyone was super friendly, and it was done in a timely manner.

It is the best place in the state of Indiana to do - robert.hinds415

It is the best place in the state of Indiana to do business. Marq Boggs, Service Manager, is the best.

On Friday, April 5th, our 2018 Explorer’s battery light - philnoyes1

On Friday, April 5th, our 2018 Explorer’s battery light came on around 10 a.m., while we were on I294, the southside of Chicago. Once we crossed into Indiana, I had my other half look for the closest Ford Dealer. It happened to be Webb Ford @ 9809 Indianapolis Blvd in Highland, IN. We were within a block of the dealership when the Explorer died. Luckily, we were in a turn lane, with 2 lanes, and did not impede traffic too badly. My girlfriend and another friend walked over to the dealership and was able to get them to dispatch a tow truck quickly. I believe we had the vehicle to the Dealership by 11:00 am. They quickly got it to a service bay and the Tech started the assessment. It was determined to be the alternator belt. They let it run for a while to make there was no other damage. We were done at the Dealership by 1:10 pm. Webb went above and beyond for us, not only for our Explorer, but also to help my girlfriend, who had fell on a sidewalk before the dealership. She ended up breaking a bone in her hand, which would require surgery. The Webb staff helped her get the injury under control; get a courtesy vehicle for her and directions to the closest Emergency Room. They even had one of their staff ride with us to pick up the courtesy car. As I told Steve, our Service Advisor, we were impressed with Webb. With our Ford F350 a few years ago, in July, the Check Engine Light came on outside of Rapid City, SD. We called the closest Ford Dealer, explained all we wanted was to have a Code Scan done, but was told they were too busy and service was booked out until Mid-August. So, needless to say, we weren’t sure what to expect with Webb, especially since it was getting close to noon on a Friday. We left with high regards for everyone who helped her and also our Explorer. Thank you, Webb Ford, for service above and beyond expectations. Sally and Phil Arlington, WI

WARNING STAY AWAY FROM THIS DEALERSHIP AND THIER MECHANIC - midnightrider99.98

WARNING STAY AWAY FROM THIS DEALERSHIP AND THIER MECHANIC SHOP as they are the worst

Very prompt and professional service. - lhobson715

Very prompt and professional service. Shelia Hysell was very helpful and nice in helping us to get our vehicle serviced.

Bought a 2023 F150 from Carriage Ford and needed oil - Ecmiles1175

Bought a 2023 F150 from Carriage Ford and needed oil change and also needed a couple minor warranty issues looked at, they told me that I had to leave it for 2-3 days I cannot do that. They didn’t not even ask if I bought the vehicle there or even try to suggest a better solution to help the customer. I can’t believe they don’t have somebody that can take 5-10 minutes out of their day to look at simple issues! Very disappointed

Been doing business with them for 50years now****wouldn’t - cyarcha

Been doing business with them for 50years now****wouldn’t think of going anywhere else!

They have had my suv going on two weeks. They... - stephensjoy101

They have had my suv going on two weeks. They transmittion went out on it even though it is a 2007. Yes it is under warranty but I do not have coverage for a rental car. I have asked numerous times for a loaner car. I am always told "I am sorry we do not have any avaible at this time. Mean while I am paying for a rental car. I am up to $150.00 so far. I have now been told it will be maybe Wednesday of this week ( 9-29-10). That is another $90.00+. The least you can do is pay for my rental. Thank you, Joyce Wilbur