72 Kansas Ford Service Centers

Nelson was a great tech and very helpful in getting my - codyrichardson

Nelson was a great tech and very helpful in getting my issues resolved, it is nice that Mel Hambelton offers mobile service.

Juergen is the best and is the reason we go to Olathe - diana

Juergen is the best and is the reason we go to Olathe Ford! He is the BEST!

Exceptional , Over the top, exceptional! - GERIENGEL

Exceptional , Over the top, exceptional! Cannot say enough, the professional, attentiveness and the best customer service I have had at a Ford Dealership. Below zero temperatures and 1.5 hours from home and Scott Sitton and his staff (sorry I don't remember the other names) were able to quickly diagnose and get me back on the road in less than 30 minutes. (Air Filter clogged with snow 2012-Lincoln MKX) When my wife decides that she needs an upgrade we will definitely be shopping your way.

Everyone was really nice but they forgot to go over the - selene2006

Everyone was really nice but they forgot to go over the check list with me . But all in all pretty good service

Fast and friendly service. - Promo

Fast and friendly service. Price increases for oil change were significant. $105 oil change may out way good service value.

This is an update to my earlier review-"Disappointed. - northland1415

This is an update to my earlier review-"Disappointed..." So I got a call from the service department. They admitted the mechanic overlooked the problem with the sway or stabilizer bar and they got me in at my convenience and took care of the repair. I hate that I have to keep going back to get things done, but once they knew what happened they got right on it. I do appreciate that.

Have used Bob Allen service department many times and - Lee from OP

Have used Bob Allen service department many times and have always received excellent guidance and outcomes on worked performed. They added Apple Car Play to 2016 F150 and tonneau cover. Very pleased with work and would recommend.

New Battery - lviterna

Always friendly, accommodating, and courteous. Service area is easy to access, check in is done quickly, and service needs met. Comfortable waiting area with TV, etc.

Angela has gone above and beyond to help me resolve an - Morgan

Angela has gone above and beyond to help me resolve an issue! She has stayed in touch with me to give me progress updates and has even done research and digging to help make my experience less stressful. It has been a blessing to have her assistance!

Robert and his co workers did an excellent job on getting - osbaldovilla562

Robert and his co workers did an excellent job on getting me to purchase my new truck

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL - carolm616

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL provided splendid service again-thank you!

On time appointment. - ldamm

On time appointment. Service rep prepared for arrival. Servcie was performed in a timely manner.

Service was quick and courteous. - Mike

Service was quick and courteous. Ended up being a part that was not covered by the service contract but they had the part and got it done fairly quickly. Cody did an excellent job of keeping me informed through the process

He got me in and out. - kimba

He got me in and out. Made my meeting on time. The cover under my car came off and they replaced the bolts and just charged me $19 for labor. Elvis takes good care of you!

I drive 30 miles one way to have all service and repair - patgiller

I drive 30 miles one way to have all service and repair work done on my F150 even though I didn't purchase it there. I know they are busy but they always treat me fair, give me an update during the service and I use the Ford Pass app on my phone to earn points, check for recalls, view service recommendations and updates. Any Ford dealer can service your vehicle but Victory Ford does it right the first time and the service department is great to work with.

BMW has the worst service department we have ever... - JReichenberger

BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again. When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!! Never again...

Service - Jessica G.

Our vehicle was there for THREE weeks. We would call to ask about progress and several times we got an answer of 'we don't have any record of your vehicle being here.' Then we would get a call back later in the day to tell us that they were waiting on the mechanic or ordering a part. On Friday, September 29th we called to ask about the status of our vehicle. We again got the response that they had no record of our vehicle being in the shop. We were told Mike would have to call us back. We made plans to get a car dolly and tow our vehicle to another dealer because we had no confidence that our vehicle would ever be fixed. Then about 4:30 that afternoon Mike called back to tell us that our vehicle was fixed and ready to be picked up. We understand that the service department was very busy but there was not an excuse for 'having no record of our vehicle'. We are looking to purchase a new vehicle and we had considered looking at Beckman Motors, but that will no longer be a consideration.

Dropped my car off for a service, they provided great - Kinseybe

Dropped my car off for a service, they provided great communication throughout and were a pleasure to work with.

The Best-Ever Customer Care - LDK751

I didn't purchase my Ford car from Crow-Moddie Ford. At the time I purchased my Ford car, Crow-Moddie didn't have in-stock what I was looking for in a good used car. However, they service my car to perfection! I receive the very best customer care and service from Crow-Moddie, especially thanks to Dayton Sutterby. Dayton is the best guy at customer service. He calls when he says he'll call. If there's additional problems or work that needs to be done, Dayton calls and visits with me about it beforehand. He's the best!

Saved the Family vacation! - HarbourFamily

We were pulling a large 5th wheel trailer with our Dodge RAM 3500 when our diesel fuel tank came loose and was dragging the highway. We limped into Dan Brenner Ford. Everyone was great to us, dropped what they were doing and came out to take a look. Chance rolled under the truck on a creeper and checked out the situation. Rolled out and announced, "No problem" I'll have you fixed in no time. And he did. We were back out on I-70 less than an hour after we had limped in. I can't say enough about the service. And we weren't even driving a Ford. They only charged us $40.

The very best service manager and department ever. - SUE KARGER

My son from Texas broke down near Meade and was towed to Delissa Ford, Mark in service was absolutely wonderful taking charge of the repair of his car. I would drive 1000 miles to do business with Delissa Ford. I HIGHLY RECOMMEND your dealership and Mark is a great asset to your company.