53 Kentucky Buick Service Centers
Was on tour with the National Corvette Museum during one... - EPgsw
Was on tour with the National Corvette Museum during one of the Museum in Motion (KY 1Lap) tours when I experience clutch issues with our 2018 Corvette Grand Sport. The service department was very responsive and took care of the issue very quickly. The corvette technician, Christian, met with us personally and explained the findings and solution. We were on our way within an hour. Great service from the time we checked in all the way through checkout. Customer lounge was clean and well maintained with internet connection to stay in touch with others. Great experience all the way around!
fantastic job - pastor.earlyBen
From making the appointment to service and etc. it was fantastic, they did an excellent job. We do have extended warranty on the chevy but you all do not have a copy and it should have come up as we bought it through the dealer in Arkansas where we lived at the time. Could not have been more satisfied. The young man that handled my car was professional friendly and encouraging. Way to go.
Outstanding customer service! - Rich S
Outstanding customer service! Scott Berry took great care of me as I was just visiting Kentucky from out of state. He got me in super quick and and even accepted my home dealership’s GMC service coupon. I highly recommend Jeff Wyler Florence Buick GMC and Scott in the Service Department.
Friendly efficient service. - sarahjohnson818
Friendly efficient service. No waiting for service when appointment is made. Comfortable waiting area, clean facility.
Always while at the dealership the are respectful, - virginias425
Always while at the dealership the are respectful, helpfully and clean.while I had a 1 o'clock time they were able to get me in earlier and that is always a plus
Car service center is top notch! - Geo
Car service center is top notch! Ashley scheduled the appointment and was super nice. Rodney who was in the car service department was super nice too.
Great experience. - Jearlstiltner
Great experience. They worked me into the schedule the same day that I called to make the appointment. Everyone one the phone and at the dealership was very nice and professional. The work performed on my truck couldn’t have been done any better.
Transmission flush n refill - Crusin
Car was done in the specified time as told to us by the service dept. Staff is always friendly and professional. Would recommend Spirit Chevy
The service was excellent and fast. - tassel_judo0u
The service was excellent and fast. All the folks were professional and, knowledgeable and courteous.
The dealership is wonderful. - Angie
The dealership is wonderful. I could never say enough positive things about the salespeople as well as the receptionist. The staff in sales match the definition for professionalism. HOWEVER…The service department is horrible. Beware single working mothers. Please take a trusted person with you and ask questions! I feel I was grossly taken advantage of and I could have saved well over 500$ if I had brought my vehicle back to my hometown rather than using this service department. I hope to never have to go back. If I do, I will have a trusted person with me.