71 Massachusetts Toyota Service Centers

Excellent resonse time and service regarding issue with - seajoy9

Excellent resonse time and service regarding issue with power steering fluid leak and possible repair options

I was taking care of very professionally, Brendan was - lonniefrazier

I was taking care of very professionally, Brendan was attentive and kept me informed through the whole process

Received awesome customer service from the service - kelly.helle

Received awesome customer service from the service department they greeted me and directed where i should go I was there for a sticker and a remote car starter Lucas was my service agent and he was efficient and professional i give them 5+++ thank you for your great customer service

Thank you to service advisor AJ Morrill. - CJ

Thank you to service advisor AJ Morrill. He is always professional and courteous at a service visit. He is knowledgeable and patiently guided me through the recommended maintenance schedule based on mileage and age of my vehicle. This is a pleasant dealership with great employees.

Our service manager was very polite and informative. - stevesweeney032

Our service manager was very polite and informative. Service was preformed on a professional way. Customers waiting area was very comfortable & clean.

Very kind. - latchmeejagarnath86

Very kind. Spoke sweetly with us. Best experience ever. Above and beyond helpful. Extremely friendly.

Lorraine is an excellent manager. - Pattyr

Lorraine is an excellent manager. Always responds to any requests for service in a timely and respectful manner. People go above and beyond to help and make sure that you are satisfied with the service received. And, they are just nice human. I have done business with this dealership for over 30 years, and will continue with them

Herb Chambers Toyota of Boston Repair is high quality and - VanCustomer

Herb Chambers Toyota of Boston Repair is high quality and very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day

Juan is a very nice and knowledgeable man. - TOMDINEEN7

Juan is a very nice and knowledgeable man. He did a good job getting me through my first service appointment.

John has always been great! - Therondferguson

John has always been great! Helped me out with getting my service and inspection done for my Camry I bought from him last year

We are always pleased with our service. - dmbernatchez@gmail.com

We are always pleased with our service. I find the service assistants courteous, professional,and efficient. We were happy with our service assistance with Rehan.

This team of of service providers is fantastic. - amy.rogo

This team of of service providers is fantastic. John was my initial service advisor and he made the experience very easy and kept in contact with me the whole time my car was being serviced. He greeted me with a smile every time I was in and never once made me feel like I was a bother. Thanks John!

I am writing this recommendation with pleasuere to - scott

I am writing this recommendation with pleasuere to hilight the service from Branden Guillemette in the service department. It is a priviledge to share my thoughts on Branden's exceptional skills and commitment to customer satisfaction. He demonstrated a level of professionalism and friendliness that went above and beyond the average customer service representative. Branden has an innate ability to connect with customers, actively listen to their concerns, and provide clear and understandable explanations about the necessary repairs and maintenence. My car had trouble getting started that day, and I had to call AAA to get it jump started. After waiting several hours longer than usual for the service call, I was finally able to bring it to Woburn Toyota. Branden's technical knowledge and interpersonal skills brought me immense relief after the troublesome morning. The service at Woburn Toyota, specifically the repair department, has always been superior and I happily recommend their services to friends and strangers alike. On top of the extraordinary diagnosis I was thrilled to hear back from Branden later that day with the diagnosis and advice about my Toyota Prius. I was told I could pick the car up outside that day after the service department was closed. To my surprise when I came to get it I saw Branden again, who was working late to help finish up some other things and he walked me to my car. Overall the experience at Woburn Toyota was a delight.

Bristol Toyota is the best. - Jim and Wendy

Bristol Toyota is the best. Been a long time customer since the early ninety's. Always professional and knowledgeable. Also the new kiosk is great and Christina was very helpful on how to use it if I had any questions. Thank u

JAFFARIAN Toyota in Haverhill, Ma. - Grateful

JAFFARIAN Toyota in Haverhill, Ma. Is an outstanding dealership. Today my Toyota Camry needed service. First I spoke with Kara and then Jose who repaired my vehicle. Both were highly professional and outstanding in every respect. I could not be more pleased with the service they provided me. I highly recommend this Dealership.

Lady Dulski is a very good service man! - mariaxo1973

Lady Dulski is a very good service man! He works good with his clients. He’s very on point. He’ll help anyone in need. He’s very accurate and let them know exactly what’s wrong or if there’s nothing wrong with your car if it’s just something simple.

Bought my RAV4 9 years ago from Lia Toyota of Wilbraham - debbielh2

Bought my RAV4 9 years ago from Lia Toyota of Wilbraham and I bring it back to them for all my service needs. Cynthia Patrick was pleasant and knowledgeable. New building is beautiful!

Good experience when I was buying a car and great service - jdrepella

Good experience when I was buying a car and great service department and mechanics. I love that they send you a video showing the work that needs to be done.

I brought my 2007 Camry in to Lia as I purchased the - amosnannie

I brought my 2007 Camry in to Lia as I purchased the vehicle there in order to advise me on whether I had safety issues that needed correction/attention. The experienced service advisor Lindsay Heart advised the Used Car Safety Check which did present a major safety problem - Water Pump Leaking. I have scheduled an appointment on 3/26 to have it replaced and want to thank Lindsay Heart for her diligence in advising me to have it done ASAP as I do want to keep my vehicle on the road. Lia also did a4 wheel alignment as well as the oil/etc change. Lindsay also advised me of several future services that my vehicle would require as well as the cost - sevices necessary but not as urgent.

Very nice service manager! - Dpog

Very nice service manager! Checks in with all customers as they are waiting. I haven’t had that other places.

First new truck and never serviced a car at a dealer - Foodnstuff4me

First new truck and never serviced a car at a dealer before. Easy and quick

Comprehensive problem review and recommendations. - robert.piercejr

Comprehensive problem review and recommendations. They keep my car in optimal operation despite it’s age.

A very positive experience getting four new tires and an - chiggins928

A very positive experience getting four new tires and an alignment today. The waiting area was very comfortable with good people to have conversations with. For the amount of work I had done the wait time was very sufficient. Thank you Ira Toyota of Hyannis.

Work was completed in a timely manner. - r.k.lucchesi

Work was completed in a timely manner. I was advised as to what needed to be done.Good customer service.

Awesome customer service, on point with service advisors. - nena00767

Awesome customer service, on point with service advisors. I love how attentive they are and how professional they be when you meet them in person. The sales folks like Nana make our day. Excellent sales experiences folks!

Takata Air Bag Recall - LilJoe

The entire experience was seamless. Mart Walsh, my Service Advisor, was very professional and detailed. He even arranged for a complimentary Loaner Vehicle for me to use until my car was ready. He quoted me a work time of about 3 hours and, true to form, I received his call 5 minutes after quoted service time. My only disappointment was not being able to purchase Weathertech Floor Mats ( with "lip" extenders) for my 2012 Toyota Corolla model. As it was explained to me, those are not compatible with my vehicle. Finally, when I reviewed the completed paperwork prior to checkout, I noticed a sheet labelled Complimentary Auto Scan. I wondered why this was not offered to me. This might be a way of "upselling" to customers who are ready a "captive audience".

This Toyota dealership location has changed management a - Unhappy customer

This Toyota dealership location has changed management a few times over the past 20 years . I've purchased 5 new Toyota vehicles from this location over that time , had them all serviced there . After today's visit I will never buy anything from this location or any Koch location again . From the moment I arrived the service advisor was rude and unhelpful . It got worse from there . It's like that old saying ,,,, "bad employees to use good customers" .