90 Michigan GMC Dealers

It was a great experience and I wound up purchasing a... - charlesreadle33

It was a great experience and I wound up purchasing a 2019 GMC Canyon. I couldn’t be happier

I am on my 5th lease with this dealership-highly - BUTTERFLYNBLADES

I am on my 5th lease with this dealership-highly recommend!! It is family-owned & operated, and it truly shows. Small town appreciation!! Everything is always ready for me to sign when I get there. Blake is awesome-she keeps up with all the crazy tech advances and makes sure I know what the heck I am doing before I drive off in my new rides! Thank you!!

I had jim cuasley repair my 2000 seira. They replaced the... - 00seira

I had jim cuasley repair my 2000 seira. They replaced the quarter panel and axle. They had my t ruck for 3 weeks.2weeks too long.they also got paint drips on my grill and put the wrong decal on it. Im still waitin for the correct decal its been two weeks since still no return call.

We were in Alpena from Houghton for a hockey tournament - Jammelsch

We were in Alpena from Houghton for a hockey tournament and our side blind zone alert system malfunctioned, which also affected the locks, airbags, and key fob. Worried about getting home, we brought it here and they quickly diagnosed the problem. Even though they couldn’t do the complete repair to replace the modules, they did a quick fix (unplugged the defective module) in under an hour for under $50. I can’t say enough how helpful and knowledgeable the service manager Steve Bruski was! Bruski deserves a brewski! I highly recommend getting service or buying a vehicle here.

Used car manager is deceptive and arrogant. - Swanny

Used car manager is deceptive and arrogant. Carefully check your purchase documents and that the car is as described. Recommend you avoid this place.

Great New Car Buying Experience! - Happy Camper

We just bought a 2019 Equinox from Fox Negaunee and are thoroughly pleased with the experience! Salesperson Casey Ford was NOT pushy, he was upfront about costs (which I valued greatly after another dealer wouldn't give me a price without a test drive). The Chevy Employee pricing made it a good deal, and while I would have liked to have gotten more from my trade-in, Fox sweetened the deal by giving an additional $500 incentive (on top of other incentives from GM). Casey was also upfront about GM Financial's interest rates (which we had decided not to use in advance, because of extremely poor user reviews). Car buying can be stressful, but Casey made it fun. We will look for our next vehicle at Fox.

Jeff Borst is the best super helpful and gave me a great... - Dave

Jeff Borst is the best super helpful and gave me a great deal! It's a small dealership but from what I've seen has a decent selection. I had a special request so I wasn't suprised they didn't have one like it on the lot. He was able to work it out and get me the exact one I wanted and fast too! Thanks!

The best customer Service - Miguel04

I was driving from Canton Mi to St.Joseph when my air conditioning had broke down, I was,able to Google the dealership location. When I arrived I was politely greeted by Ralf who reassured me that everthing will be taken care of and informed me that the overall time would not be long. In mind I was like great! What else can go wrong and nothing did. My car was fixed and looked over within 1 hour . I recived a follow up call within 2 hours to see how my air conditioning was working and a thank you card in my car. I have never been so impressed with the customer service, promptness, honesty and would highly recommend , Ralph who answered all my questions that I had abt my car and ect. And anyone who wants great service should go to Le Valley.

They charged me way over book of the vehicle I purchased - Pinkerbelle

They charged me way over book of the vehicle I purchased , I spent 4K over book value ... they won't negotiate ...: telling you "we are honest and give the best deal everytime" They gave me this "we owe" list of things needing to be done , the service shop I have no issues with . It's the sales department, in fact when I told them how disappointed I was in this large purchase they , they didn't respond. I sent the screen shot to the manager Nikki of the book price and explained how upset I was spending way over book for a suv with all these issues, I asked if I could return it or remedy and they wouldn't respond . The salesperson Brandee was condescending and rude after sale not helpful at all , yet before sale assured they want complete satisfaction of sale and was acting like a friend (clearly all a sales tactic)... hmm she was juggling two sales while selling to us So sure they can hustle a sale , but what your being sold is likely overpriced or in my case overpriced over 4K over book ?! Didn't think that was legal to swindle that way?! I will be checking into that since they aren't responding to my email inquiries to Niki It's been in and out of the shop. I've bought many vehicles in my life from dealerships and I can say this by far is the worst for a sales experience and management gives zero response if your unhappy or ask for some things to be remedied Never again and I wouldn't recommend them , they treat you nice until they sell you a overpriced car (in my case) and wash their hands of you with issues . I should have done more homework on the purchase but I didn't think they were taking me for such a ride on this ... I am truly sickened they would go so high over kbb value on a suv that in no way can be resold for that .. they took me for a fool and I guess it's shame on me for that please again as we asked from day 3 buy it back .... it has 30 miles since I bought it , buy it back to show you stand for your customers and their satisfaction instead of having them pay $$$$$$ for a lemon

Friendly Fair Dealership - Doc

They offer great deals and have an award winning service department and body shop! I highly recommend this most truly excellent trustworthy and very fair dealership.

I felt like I wasn't taken seriously. Let me break it... - gventro

I felt like I wasn't taken seriously. Let me break it down for you: I found the add on cars.com and was hoping to make a purchase. We get there and we ask for a man named Rob, who we spoke with on the phone. He said he would be there and we gave him a ball park of what would could realistically afford after my previous car was just totaled. We tell him the offer and he said it was very reasonable and to come on out today and ask for him. He wasn't there. We then met David Lee, who we explained the situation to, he brought the car up and let us take it for a spin. He seemed all right. We then get back and we are then shuffled off to Lee. He didn't introduce himself, he dismissed all my suggestions for possibly improving the car before we take it home (fixing the cupholder in the back that was broken, his reply was yeah we'll see [you're a GM dealership you should be able to fix a GM] brand, and steam cleaning the stains out of the seats). He dismissed our concerns about the tires, which looked less than 25% life in the back and roughly 50% in the front, if putting new ones on it was an option, he shrugged it off. We then get down and give him an offer and he said that they won't go any lower than what their asking. We offered within a few hundred dollars of the asking price and were going to pay cash. We said we couldn't afford that. He didn't offer to meet us part way, he didn't offer to show us any other vehicles he could come down on. When I bought my car (may she rest in peace) I was greeted by a handful of people who couldn't wait to get my business. Not here. It was a pretty awful experience. I'm in my mid 20s, I might be a young guy, but last I checked, you're a salesman, it's your job to SELL cars. People need cars. We test drove two of similar value and he didn't even offer a solution with that. It's not my job as a consumer to ask. It's the sellers job to try and get a car in my hand with what we have to offer. I might go back because they do have a lot of nice stock, but I won't deal with any of the salesman mentioned above, just management because they clearly don't know anything about making a customer happy.

Incorrect sticker on vehicle. Charged $1200 for chrome... - booker81

Incorrect sticker on vehicle. Charged $1200 for chrome package - never produced paperwork to show reasoning behind cost. Put improper plates on truck, caused me to be pulled over by police two days after purchasing vehicle. Manager was very rude. <br><br>Have filed formal complaint with GM Cust. Service and BBB. STAY AWAY! I got the truck of my dreams, but only after losing an arm and a leg, and a lot of tears and sleep.