95 Minnesota Ford Dealers

Did great job bought 2018 instead Salesman suggest be... - johnoneill86

Did great job bought 2018 instead Salesman suggest be happier with newer vehicle and better financing. He was right I am lot more happier newer truck

Steve Stenbroten doesn't know the meaning of... - displeasedwithstevestenbroten

Steve Stenbroten doesn't know the meaning of salesmanship. Since I live over 200 miles from the dealership he works at, I kindly asked for more pictures (their website displayed only 3). No response. After three weeks of waiting, I sent another request. He promised to send some. That was two weeks ago, and he has sent nothing yet. I emailed him to let him know that I have given him a month's worth of buying signals and all I need is a good reason to come buy the truck. I don't know what his capacity is there, but if he's anything more than a janitor there, he's useless. He's driving more customers away than he attracts, I'm just about certain of that. Stay away from this dealer unless you're really into abuse and punishment.

Flat tire - RoseauCoFord

I brought my car in with a nail in the tire after 5pm. (the service dept. closes at 5pm) There still was a worker in the shop closing up and stopped what he was doing to help. He patched my tire and got me on my way. (on his own time) I would like to thank him but don't remember his name. This dealership went above and beyond to help me and I would recommend it to everyone.

One of the best ever... - tomandpeej

James Rude found me the perfect car at the price I was looking for. I could not be happier. The entire team including finance was best service ever!!!!!!! If you are looking for a car I think you should call Saxon Ford.

Some of the best people I have worked with. - Ronaldronning

Some of the best people I have worked with. Took care of all my concerns. I would recommend this organization to everyone. I can not say enough good things about Value Ford.

Short. - Ali

Short. Tony Clark made it very inconvenient for me by not answering my questions I had about the vehicle. Instead, he advised me to go to their website, and find the picture of the window sticker to look for the answers myself. Customer Service was sadly shown. I was looking forward to buying a vehicle.

Took the money and ran. - marty

Had them replace a starter on my truck. They used a reconditioned starter not a new one. 8 days later same problem they "fixed" returned. They would not help with the tow necessary to get the truck to them (2 miles), they would not offer to replace the faulty part without it costing me 2 1/2 hours of shop labor time......very expensive. No communication with management, no offers to assist or help in any way. I have done business with that shop before a few times but I will NO LONGER do business with that shop. They do not stand by their work and that is unacceptable to me.

Buying a new explorerer - Ford guy

Went to Fairmont Ford to start the process of looking for a new vehicle James was very helpful the first time in. I bought my pickup with Mike so we went back on Monday afternoon and made a deal for a 2017 Explorer. Had a good total experience.

Great experience working with John Lee! - kellieknudson

Great experience working with John Lee! He was very knowledgeable, answered all of my questions and made sure this was a smooth purchase and trade experience! This was their 1st EV sale so it was a learning process for both him and I but he found all the answers and information I asked about regarding this Mustang Mach-E and provided me with a lot of additional information. I would highly recommend him and their dealership!

They had a truck I was looking for and took my - thorsteve t..darson69

They had a truck I was looking for and took my eyecatching powerwagon on trade,,totally satisfied..

Sales person was very friendly. - Lonwhitinger

Sales person was very friendly. The vehicle was wrong for me. No high pressure sales

I bought my Ford Fusion used from St. Boni Ford and Doug... - blars1702

I bought my Ford Fusion used from St. Boni Ford and Doug was great! He made the process very smooth and I feel like I got a great deal on the car. Furthermore, Doug and his employees have been awesome when I have returned to service my Ford for oil changes and other maintenance. Quotes/Prices are honest and fair, they do great work and take the time to make you feel like a valued customer. I even received a courtesy call from Doug the owner himself a few days after getting new tires and some other work done just to make sure I was satisfied and happy with all the work. Can't say enough good things about this place - it's hard to find good, honest mechanics and car sales people but they nail it! If you are in the west metro area I strongly recommend St. Boni Ford!!

Deception - Neil80

I purchased a used Suburban on 11/11/2016. The same night I bought it, the check engine light came on. The salesman, Joshua, told me before I purchased the vehicle that a transmission code was "cleared out" do to a prior repair from 2012. When I spoke to Joshua on the same night he assured me it was due to the gas cap not being on tight. It never went out and Wolf said they would see what the problem was. They gave me a diagnosis of transmission failure. After filing a complaint with the Attorney General and BBB, they offered to replace the transmission with a used one and pay for only part of the cost. They quoted me almost double what another shop would charge for the same work. Therefore, with little to no loss for them. I purchased this vehicle for my wife to drive around our 5 children in and was assured it was thoroughly checked out before I made the purchase. Instead of taking care of me, the dealership continuously used the word "AS IS' as to why they wouldn't do the right thing and fix the problem. I realize used cars are not perfect, but they knowingly sold me a vehicle that was throwing an error code and cleared it out before selling it. This dealer is only worried about their bottom line.