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Besides the usual great work, what I appreciated most was... - JLieske1
Besides the usual great work, what I appreciated most was the loaner was the exact car that I have. At 76 y.o. I do not need the added stress of figuring out a different car. I have never experienced this thoughtfulness at any other dealership.
Top Reviewed Service Specialists At This Dealership
Mercedes-Benz Service Advisor
I’m not happy with the paint job done to my car. with... - RODYMOON41
I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.
Service Department Scammers - feldmanns is horrible
Wife brought her AMG in for brake service & Manufacturer recall work. After inspection my wife was advised her rear tires were "bald" and needed immediate replacement. Subsequently, my wife called me and told me what they said about the tires being bald. Knowing the tires aren't bald or even close, I immediately called the service advisor and asked for an explanation. Service Advisor reiterated the claim of the tires being bald. I requested Feldmann's complete factory recall work and not do the brakes or replace the tires. Feldmann's attempted to sell 2 tires that didn't need replacing.
Continental CROSSCONTACT LX SPORT MO BW 315/40R21 for $906.64 and alignment for another 170.00 that wasn't necessary. The service manager called and left me a VM saying sorry you feel that we tried to scam you. No, you're sorry you got! Dishonest Business Practices!
Tony in the service department did a great job. He kept... - Dgaddie17
Tony in the service department did a great job. He kept us up to date on the progress of our service and we were very well treated.
Great Service! - Silverarrow
Came unannounced into the service bay to get my wipers replaced and John Lux and his staff took care of it right on the spot as I waited no more than 10 minutes. Awesome costumer service!
Had a accident with my Pearl white Buick. Because my... - walk50
Had a accident with my Pearl white Buick. Because my Insurance company had recommended Morries Body works in Brooklyn Park i went there.
Set up work to be done, took 1 week to finish. Upon picking my car up it looked alright until i arrived home and parked in my garage.. At which time i seen 2 different colors of paint from the orginal to Morries new paint and the grill/ hood body line was not straight by any means. By the way it took them 3 times to get this straight, which should have been done right the first time. After all they are supposed to be professionals. Every person that looked at the car could see the different paint except for the people at Morries body works. Went back to the body shop and told them my concerns, there excuse was plastic parts look differnt than metal parts, but one metal fender that was replaced was still not any different than the plastic parts painted by Morries Body works. They tried to cover up there poor selection of paint color by as they said feathering the new color onto the hood and passenger door. Which did not work by any means.On my second trip back to complain about the color difference they started telling me i was not seeing what i was seeing and that the color was right, afraid not. Finally i was feed up with there BSing me and telling me i was not seeing what i see, many excuses. I told them i would be taking the car else where... My feelings are stay away from Morries Body works in Brooklyn Park.