23 Minnesota Pontiac Service Centers

John Hammer, Thomas Lee and Jeff (last name? - jeff@carlsonlillemoen.com

John Hammer, Thomas Lee and Jeff (last name?) are 3 I know I can trust with any concerns I have. The service crew in the garage are always professional, quick and friendly.

Helpful an getting my canyon in for general service and - djborsch

Helpful an getting my canyon in for general service and back to me. Thank you 😊 Walser GMC!!!

Friendly and helpful - Jen K.

These individuals are friendly and go above and beyond to make sure their customers are happy. Thomas was helpful as always when dropping the car off for oil change, new tires and brake pads just in time for winter. They were able to get me a rental for the day as my 2 year old had lost patience after 1 hour at the dealership. Everything went smoothly! Thank you Luther!! I will never go to another dealership as long as I'm in Minnesota:)

I’m not happy with the paint job done to my car. with... - RODYMOON41

I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.

Had a accident with my Pearl white Buick. Because my... - walk50

Had a accident with my Pearl white Buick. Because my Insurance company had recommended Morries Body works in Brooklyn Park i went there. Set up work to be done, took 1 week to finish. Upon picking my car up it looked alright until i arrived home and parked in my garage.. At which time i seen 2 different colors of paint from the orginal to Morries new paint and the grill/ hood body line was not straight by any means. By the way it took them 3 times to get this straight, which should have been done right the first time. After all they are supposed to be professionals. Every person that looked at the car could see the different paint except for the people at Morries body works. Went back to the body shop and told them my concerns, there excuse was plastic parts look differnt than metal parts, but one metal fender that was replaced was still not any different than the plastic parts painted by Morries Body works. They tried to cover up there poor selection of paint color by as they said feathering the new color onto the hood and passenger door. Which did not work by any means.On my second trip back to complain about the color difference they started telling me i was not seeing what i was seeing and that the color was right, afraid not. Finally i was feed up with there BSing me and telling me i was not seeing what i see, many excuses. I told them i would be taking the car else where... My feelings are stay away from Morries Body works in Brooklyn Park.

Very good service Great communication I thank them - sunnylife628

Very good service Great communication I thank them greatly They care about my time n expense Number 1

They failed to detect a failing transmission - Rocky

Bought a new GMC pickup which managed to have some drivetrain problems at 60K. Their Service dept did not find anything. Then just past the 70K warranty mark the transmission failed and had to be serviced by another dealer at full price.

Incompetent and awful customer service!! Last year they... - cncbill

Incompetent and awful customer service!! Last year they installed my Summer tires & wheels. Like many Summer tires the rear wheels are wider than the front. They installed them wrong! Big wide tires sticking past the fenders in front and skinny recessed tires in the rear. So simple, so obvious and so inexcusable! Duh!! Another time I brought in a car and less than 1 month after having an entirely new front end installed (all new control arms, ball joints, CV joints....everything) they told me I needed new ball joints. Sorry, I don't think so! OK, after those 2 experiences I should know better but today out of convenience I trusted them to replace my tires. In doing so they broke the internal tire pressure sensor and asked if I'd like to buy another one for $150. I insisted that sensor worked before they touched the wheel and was now literally broken into pieces! What am I to conclude? They insisted it was broken before and "was rolling around inside the tire". When I asked them to show me the sensor there were no wear marks to support it having tumbled around inside the tire ever (think rock tumbler). Essentially, they said I'm a liar yet all the facts (including their demonstrated inability to even install wheels properly) indicated fault is with them. Unbelievably bad customer service! Avoid, avoid, avoid!!!