36 Mississippi Ram Service Centers

I was taking my vehicles in for oil changes and repairs - dgoss76

I was taking my vehicles in for oil changes and repairs and found out they never changed my filters like I was paying for. They never could fix any problems on two of my vehicles and had one that they kept for over a week and never even put it in the system that they ever had it. All I could get was they "can't duplicate". I moved my vehicles to the Flowood office and they found my problems right away. Mac Haik has no way of contacting anyone outside of the dealership to help with customer service. I had to contact Chrysler/Stellantis to file a claim and they never got a response from them. Worst experience ever with Dodge/Jeep vehicles ever. I've owned around 10 RAM trucks with no problems but now I hate these vehicles due to the service problems I've experienced.

Five years ago my family purchased a Jeep from this... - CherylH13

Five years ago my family purchased a Jeep from this dealership. Since that time I have spent time with the employees in Service Dept., Parts Dept., and the Accounts Receivable Dept. I have always been taken care of in a timely manner from a knowledgeable staff. I have always been treated with respect (I am a female customer). I was never treated as if I was unimportant, uninformed, or "ignorant", because of my gender. The Service and Parts Department (because in my book they go hand in hand, what have you got, if one of these groups is not performing up to standard!!), have always given me quotes that were fair in price and accurate in addressing the problem (which have been few). I love my Jeep! So in conclusion…Do you want to be treated as a valued customer…Do you want to know that when you need a repair or just a normal service visit that you have your own knowledgeable, helpful, honest, reliable staff and dealership to help you with any situation that may occur…McMullan Motors, Hattiesburg, MS, is the dealership for you!

Very inflexible service department. Use unprofessional... - pcmama

Very inflexible service department. Use unprofessional language and unwilling to accommodate a working mother's schedule. They actually told me they were too busy because they were ready to leave early to go to Tupelo Furniture Market. They must have plenty of pre existing business because theywere didn't seem too eager to earn more than what they have. I will drive an extra 15miles to West Point dealership. They were much nicer.